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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, European, Pub
Meals
Dinner
FEATURES
Reservations, Seating, Wheelchair Accessible, Table Service, Outdoor Seating
Reviews (21)
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Reviewed 2 weeks ago

Horrible service. Chick at the bars were rude and made us very uncomfortable would not recommend!! Looked at us like we were trash

Date of visit: June 2024
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Reviewed 13 February 2024 via mobile

Didn’t know what to expect. Pleasant enough. Quick service, clean, generous proportions. As far as pub meals go, middle of the road. Nothing to complain about but can’t think of anything special either. We’d go again.

Date of visit: February 2024
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Reviewed 19 March 2023

Unfortunately not a good experience as service was poor and we had to wait forever for our meal, when i would not consider the restaurant to be overly busy. Our waitress had no enthusiasm at all, and often we had to repeat what we said.../ asked for. We waited well over an hour for our meal, with no explanation of delays and no drink service. When the food did come, thankfully it was delicious, but the overall experience did dampen our evening, especially for our son, as we were there for his birthday. Will not be in a hurry to returnMore

Date of visit: March 2023
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Reviewed 21 February 2023 via mobile

The Food was Good which we had to have in the Bar because although the Restaurant was only half full they turned us away, but recommended the Bar. The Service from the Staff was Crap, and their attitude was even worse. They clearly did not...want to be there as no one smiled and no one wanted to have a conversation. They all need to go to a Customer experience course. The table we sat at was disgusting, and sticky with Spilt drinks that had not been cleaned, of which I had to clean as the Waitress was too bust wrapping up cutlery. I don't recommend this place.More

Date of visit: February 2023
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Reviewed 13 January 2023

Visiting from Australia . Six out of our six main meals were absolutley dreadful. I should have known from the moment the young woman at the desk failed to even maintain eye contact with us as she tapped away on the computer and said "I...wont be a moment". We were shown our table and handed a dirty soiled menu and after ordering waited approx 40 mins for the meals. We were optimisticly hoping it would be worth the wait. Those who ordered chips remarked they were COLD and looked liked they had been reheated perhaps in a microwave. Sausages Mash and peas arrived floating in a bowl of liquid , presumably gravy! How could something so simple be so BAD!! Chicken schnitzel was DRY and overcooked. Kids meals were equally lack lustre and two simple special requests were completely ignored. It was simply awful .More

Date of visit: January 2023
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Reviewed 7 June 2022

Nice to visit and see so many families dining out on a recent Saturday night. It was fully booked and they were turning people away. Staff are amazing, super efficient and friendly. Food is delish, with a massive amount to choose from. Not fancy but...that said the decor was really tasteful and looked as if it had been recently done. It is certainly doing what it sets out to do extremely well.More

Date of visit: June 2022
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Reviewed 30 April 2022

We went on Tuesday with a large group, our booking was for 6pm. We arrived and then at around 6.30 the server came and took the kids orders first. Kids food came out before the adults were even asked what they wanted to order. Then...we ordered for ourselves. After almost an hour of waiting time there was still no mains for the adults and we have a 1 and a half year old who was getting stroppy as he was getting tired by this stage. I went up to the bar and just asked the server if we could get ours in a takeaway box as we needed to leave to take our child home. One of the servers came up to apologise to us as she said she had no idea it was going to get that busy and that the meals would be out soon. There was also another table that arrived after us but got their meals first. After 15 minutes mains started coming out to the table, but ours still took 10 mins after that even though there was people at our table that got the exact same meals as us. We were literally the last ones to get our meal which was extremely irritating as we were the only ones that had to leave. The time at this point was just before 8pm. We finally got our meals and went to pay at which point my wife went to pay for us, and told the server that the kids hadn’t got their dessert because they had taken so long. Still ended up paying full price. Extremely disappointed with the customer service and even though the food may have been okay, by the time we got home and put the ypung fella to bed our meals were cold and needed to be reheated. Literally would have been easier for us to just go to kfc or something on the way home. Absolutely the worst experience I have had at any ILT restaurant.More

Date of visit: April 2022
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Reviewed 19 April 2022 via mobile

Wonderful meal with lovely staff. Highly recommend and shame live so far away or we would definitely be back. Pasta was superb and as for the sticky date pudding - YUM

Date of visit: April 2022
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Reviewed 23 March 2021

So conveniently located across the road from motel but sadly this look great from the outside but inside is having and identify crisis! We walked in on 3 children’s birthday parites at 7pm on a Sunday night...including full blown toddler tantrums. Really? Nothing on the...outside of restaurant alludes to this nor is it advertised. Ann odd setup, pretty poor service and food.More

Date of visit: March 2021
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Reviewed 19 March 2021 via mobile

Not a big eater, tried to order off the kids menu and was told I was not allowed to. This is the first ILT establishment that has done that. Won't be going back again!

Date of visit: March 2021
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Reviewed 17 January 2021 via mobile

We were recommended this place by family who had been their the previous month. It was convienant lay located across from where we were staying. Upon arrival we were seated and offered menus. The service was fantastic! The meals were lovely and filling - I...had the entree sized seafood chowder and it was enough to pass as a small main meal. My partner had the chicken smoked dish and it was amazing 🤩 there was so much meat! We both opted for desserts (even though we probably didn’t need them!). I had the lime key tart and partner had apple pie. Only thing I didn’t like was how bitter/tart the cream and sauce was on the tart but otherwise it was lovely. A nice atmosphere and also great if you have kids as the playground inside looked awesomeMore

Date of visit: January 2021
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Reviewed 14 January 2021

The customer service was simply fantastic. Didn't have to wait long for meals and they were also fantastic! Plenty of food!

Date of visit: January 2021
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Reviewed 9 January 2021

Food was ok I had lamb which was a bit tough. My husband had the Pork belly and was a bit disappointed with it - lots of mashed potatoes! Restaurant is a "family restaurant" and if you like screaming kids running all over the place...while you are trying to eat then it will be the place for you! Not for us. We won't be going back.More

Date of visit: January 2021
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Reviewed 10 October 2020

Seriously we went when it opened last year and made the mistake of going again! Playground is great!!! But lord the food is terrible! Had the “Cajun” chicken ... I don’t think they even know what Cajun spice is! It was dry, zero flavour and...the “sauce” well! What sauce!!! The slaw was warm and terrible - I’m mean how to you mess up slaw!!! The only good thing on the plate was the fries! They were cooked well and well salted. But $28 for fries! If you want to market yourself as “American Cuisine” leant what it is! Because what ever your cooking ain’t it, and it’s god awful! Won’t be back.More

Date of visit: October 2020
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Reviewed 2 October 2020

Went as a group of 8 Positives * Friendly, helpful staff - 10/10 * Nice setting - great kids play area / nice new suroundings Negatives * Food was average - I got the ribs and they looked like they'd just been boiled...were tasteless and...not very tender. Other meals were ok without being great.More

Date of visit: October 2020
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THE HOMESTEAD, Invercargill - Restaurant Reviews, Phone Number & Photos