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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (55)
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53 results
Traveller rating
26
16
4
2
5
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Time of year
LanguageEnglish
Traveller rating
26
16
4
2
5
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All reviews bento box busy night food was great miso yum
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Reviewed 3 weeks ago

One of a lady kiwi staff is very arrogant! We are quite often for lunch and dinner there. However, this is the second time that I felt unsatisfied from that kiwi lady staff. First time, when we went into the restaurant she informed us that...they will be closed in half an hour, can we finished by that time? Otherwise, they do have take away boxes available. So, we finished that meal very rush. Today, we went for lunch again, when we seat down, she informed us with no smile that meals will be take a bit longer as they are very busy. Later, when she deliver the meal to our table I was looking at my infant baby as she starts to make noise, and I didn't say thank you. She put the meal on the table without introduce the name of the food. Instead, she was saying "you're welcome" just because I didn't say thank you to her. Really? This is how you treated a regular customer? My husband running a restaurant as well, and I was working in hospitality for 8 and half years. I don't think a good customer service should be like this just because you are a busy and popular restaurant! We do really appreciated to our regular customers and treated them very polite. We even can remember what is their favorite and always ordered foods and drinks. We been there quite a lot and no other staff gave us this uncomfortable feelings. They were all very nice and polite, introduce the name of each meal when they deliver to our table. Not like this kiwi lady staff just put the meal on the table with no introduce no smile. Very disappointed experience not only once from her!More

Date of visit: March 2024
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Reviewed 15 December 2023

Great flavours and amazing salmon nigiri sushi. Friendly staff and very reasonable prices. Lovely service. We like to share our meals and the menu was not very amenable to that with each dish have a separate serve of rice or salad. A good experience overall.

Date of visit: December 2023
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Reviewed 2 December 2022 via mobile

My son and I visited Koji last night. We ordered a lot from the menu, and we loved everything about this place. Can't wait to return. Thank you Koji team!

Date of visit: December 2022
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Reviewed 12 October 2022

It was awesome the food was great also loved the miso I highly recommend for you and you and you family

Date of visit: October 2022
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Reviewed 14 August 2022 via mobile

The food was lovely but it’s so cold in there not enjoyable. We never took our jackets off and were frozen to the bone when we left. Also didn’t appreciate seeing piles of blue rat poison in the corners of the room. A child could...easily pick it up. Not a good look was very put off after seeing this such a shame as the food is nice.More

Date of visit: August 2022
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Reviewed 7 August 2022 via mobile

Friendly staff and tasty food. I had the Chicken Katsu Bento box. Tender chicken, piping hot and my favourite Miso soup yum. It was a busy night but the service was quick. We will be back

Date of visit: August 2022
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Reviewed 27 May 2022

Great food, fast service, friendly staff, food is always the same, full of great flavours. You need to book as it's very popular with a great menu.

Date of visit: May 2022
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Reviewed 6 April 2022

Got really good service, food was great. Super tasty & plentiful. However, only 3 stars. BIG let down was being told at 8.25pm that they were closing the doors at 8.30 so we should finish up. We had literally just finished eating and still had...wine & Sake. When we enquired about dessert we were told that we only had 4 minutes to consume it. Then came back and said if we ordered more drinks we could stay longer! Website said they closed at 9.was told that that had to be updated.More

Date of visit: April 2022
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Reviewed 9 January 2022 via mobile

Great experience. Authentic. High quality food. I highly recommend this restaurant. Upstairs has a great atmosphere. We had bento boxes.

Date of visit: January 2022
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Reviewed 10 December 2021

I love koji and its food. But you’ve got to wait exactly 55 mins for your meal to be served, really disappointed.

Date of visit: December 2021
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Reviewed 9 July 2021 via mobile

Fantastic. Big menu with all the favourite Japanese dishes. The Friday night we were there they were fully booked but squeezed us in. Some of the best Japanese food we have had anywhere.

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2021

Visited for dinner. No booking required during a week night. Friendly staff and served quickly. We had chicken donburi, fried tofu and sashimi tuna.

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2020 via mobile

I absolutely love this place. Generally will visit at least once a month and always get great service and great food. Have tried most of the menu by now and nothing is ever shy of amazing. A must visit - best Japanese food I have...ever had outside of Japan. Keep up the great work!More

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2020 via mobile

Arrived here tonight to enjoy a meal with friends. We wanted to try something different together. Young lady took our orders. Very quickly the meals for the ladies arrived. Then the wait began. After nearly 10 minutes wait I tried the push button bell on...the table to get some service. Nobody came to help so I went to the front desk and explained that we were there to enjoy our meals together. After some questions and more questions the staff had somehow placed the ladies meals as entrees that's why they came first. Several apologies later and the remaining meals arrived. To be honest the experience of dining with friends was lost by then. We won't be rushing back to be disappointed again.More

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2020

I love koji and while I don't go there all the time due to it being a lil too pricey for me I still highly endorse this Japanese restaurant for it's customer service and most importantly its food, couldn't recommend it enough to people who...are looking for something different and cultural yet still kinda classy, i would bring a date hereMore

Date of visit: June 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JulianneW97
20 July 2018|
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Response from karend897 | Reviewed this property |
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KOJI JAPANESE RESTAURANT, Invercargill - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Koji Japanese Restaurant

Yes, Koji Japanese Restaurant offers takeaway services.

Koji Japanese Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5