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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, European, Contemporary, Fusion, Healthy, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
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meals, features, about
Reviews (92)
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22
7
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2
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LanguageEnglish
Traveller rating
59
22
7
0
2
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Reviewed 18 November 2023 via mobile

Arrived at 10.30am, not overly busy on s Tues. Ordered a smoothie & fries. Both average, smoothie lacked flavour & most expensive out of several other up market cafes in Invercargill. Fries were pale, under cooked almost soggy. Friend had scrambled eggs, toast was dry...& cold.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 3 weeks ago

Hi Gerhard, Sorry it has taken so long for me to get back to you. Not that this is an excuse but my Staff where extremely short staffed when this happened. Both myself and my front of house manager where in the UK due to...More

Reviewed 6 October 2023

absolutely amazing food, beer burger 10/10 - got another as a takeaway !! central location , friendly staff

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2023

I had to wait 15min it’s for cabinet food, the cashier was flustered and I heard her talking under her breath to another about me waiting which she instructed me to do! Rather than just grab my cabinet food and give it to me like...any other normal cafe would have. RidiculousMore

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 22 July 2023

We are so sorry to read this ! unfortunately on our busiest day of the week we do sometimes have waits on takeaways and I'm sorry that you weren't told that there would be 1 when you ordered, this is not ok and we will...More

Reviewed 1 June 2023 via mobile

A popular cafe but there were lots of staff to make the visit great. I went with a couple of Southland cheese rolls which were delicious. If you’re in the area we’ll worth trying.

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 May 2023 via mobile

What a great find. The food was excellent. So much home cooked choices. We were all (5 of us) very impressed with our meals. The coffee was also very good.

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2023 via mobile

Generous portions of quality food. The addition of a talented guitarist helped to disguise what could probably be quite a noisy place. The staff were excellent & willing to meet any requests. It I had to criticise, it would be that we were fairly tightly...packed but that shows how popular they are. There was a little too much dressing on the food for my taste, but I'll just ask for it on the side in future.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Hi there, thanks for your review but I believe you are getting us mixed up with another Cafe. We don't have live music.

Reviewed 12 August 2022

Always a great experience when in there, food is delicious and they have been great with allergy requirements. I dont drink coffee, but my wife says it's the best coffee in town..... based on thorough testing hahaha. Staff are always very welcoming, even when rushed...off their feet.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks heaps guys! We are really glad you enjoyed your visit.

Reviewed 9 May 2022

This was my 3rd lunchtime visit with friends and the third time I was told there was no hollandaise Left to go with eggs Benedict! I would have appreciated being told before I ordered and paid for the meal. The waitress arrived later at our...table to tell me and I was given a choice of 2 other sauces, neither of which appealed or to change order completely. I felt the waitress could have arrived with the menu. To save a further wait to ordered the same dish a friend was having! Deffinitely check on the hollandaise status before ordering!More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 18 May 2022

Hi there, thanks for your review, our staff member on the till has been with us for less than 2 weeks and is still learning. We are very sorry that she didn't inform you at the time of ordering your meal, this is the usual...More

Reviewed 22 April 2022 via mobile

Consistently great coffee, industry has a great range of cabinet food as well as menu options. The food is usually very good. Industry is a little out of the way but is a good spot to meet friends or grab a coffee. Its biggest drawback...is that it isn’t isn’t open on the weekend.More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks very much for your review we are really glad you enjoy our food.

Reviewed 29 October 2021 via mobile

The food here is always great, the speed it comes out is amazing and the tea is sublime. However this was all ruined today by the fact we booked our regular monthly table for 7-8 people for breakfast, we were running late and so called...to let them know - only to find on arrival we had been bumped from the quiet meeting corner to a pushed together set of tables in the middle of the cafe. We asked if we could go to the usual table and was rudely told by the manager that - ‘had you been here at 8 yes but not now’. The attitude was unnecessary and unwanted by our MD. We spend a lot of time here and come each not just month, but almost daily, and usually find the service top notch but this hit us hard with a lack of respect. The table was booked at 9am for the next lot of people, however when we come for 8 we stay for at least 1.5 hours anyway so we wouldn’t have been clear in time regardless of whether we got there at 8 or not. A simple discussion to say apologies we tried to hold the table for you but we had to swap you over, I’ll do my best to hold it next time for you would have been the correct and professional way to handle it. As a company owner if my staff acted like that to my long standing and regular paying customers I would be highly displeased. Out of respect to cafes ran with a smile and a friendly attitude I’ll take my business elsewhere.More

Date of visit: October 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 29 October 2021

Hi there I'm very glad you enjoyed your food and usually the service, however I'm very aware of what happened this morning as my front of house manager informed me straight away. To be completely honest I agree with her, you rang to say you...More

Reviewed 31 May 2021 via mobile

The food was great. The vegetarian benedict was deliciously different and the eggs were awesome. Only let down was the till girl seemed to be passive aggressive but could have just been stressed out... unsure. The lemon tart and benedict was just fabulous hence why...I have given a 4 star.More

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks Grinvc, I'm really glad you enjoyed your food. The odds are you are correct and she would of been stressed out due to how busy we get. Nevertheless I will mention it to her. Thanks for your feedback.

Reviewed 7 January 2021 via mobile

Great food and Staff very friendly. Food was affordable and service prompt. Great decor and a friendly atmosphere.

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks very much, reviews like this are a pleasure to read.

Reviewed 20 November 2020 via mobile

When in Southland gotta have a cheese roll and Industry did not disappoint. Tried the chorizo and bacon cheese roll and it was yum. All the cabinet food looked awesome, I am surprised this cafe isnt more highly rated. Its located a bit out of...the main area but the parking is great so if you have a car give it try.More

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks heaps for your review ! We do love our cheese rolls and we are glad you enjoyed them to 😊

Reviewed 30 October 2020

Our visit to Industry Cafe during our stay in Invercargill came about as it was the top rated cafe on Trip Advisor. The lovely lady on the counter was really friendly and helpful when we arrived. She sorted us out with menus to look over....Once decided, we placed our orders without any fuss. We must of arrived at a good time as 10 minutes later the cafe was packed! People did not stop coming and going the entire time we were there. I ordered the eggs benedict with bacon and switched the hash browns for ciabatta + a flat white with coconut milk and my partner ordered The Bad Boy meal with a flat white. My partner was a little disappointed in the size of the meal when it came out but commented it was more filling than it looked and ended up being more than enough food. My meal was absolutely delicious! The eggs were cooked perfectly - nicely cooked whites with runny yolks. The hollandaise sauce had good flavour and didn't have an overpowering taste. The were a couple of downsides, though nothing too major. I would have preferred my meal to be served on a plate as it was rather difficult to eat out of the bowl type dish it was in. Also the crust of the bread and bacon was a little too crispy. This made it very hard to cut with a knife and try to pick up with a fork. This definitely did not affect the flavour and the meals were still very good, just slightly awkward to eat. My parents ordered the Tried and True Toast, Plain Old Eggs on Toast with bacon as well as coffees. Very satisfied with the taste of their meals also but had the same experience with the cripsy toast and bacon. We weren't too keen on the coffee but my partner and I decided that it was due to personal preference on the taste of coffee beans they use. No reflection on the cafe at all, they were definitely well made, quality coffees which we were still happy to drink, just not quite our flavour. The cafe had an awesome design. I loved the colours and how bright and open it was. It had a lovely atmosphere and feel about it. We experienced great customer service during our visit, everyone was so friendly. The food was of very good quality and the meals were worth the price. This was a lovely experience out for us and is somewhere I would happily return to. Thanks for a great breakfast :)More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks very much for your review, ones like this are extremely helpful as they have heaps or feedback for us to digest.

Reviewed 15 October 2020 via mobile

I visited Industry for a late lunch on the way to the airport. After ordering a chicken filo, I sat down and patiently waited with my order number. After 30 minutes, I asked how much longer my order would take. The staff initially said they...had no record of my order, but with my insistence finally found my order on their computer. They then advised me that they no longer had any chicken filo and offered me a cake instead! At that stage I needed to leave to catch my flight and didn’t think a cake was a suitable lunch (they had sold all of their other lunch food during my 30 minute wait), so I asked for a refund and left. A complete waste of time, resulting in me catching a flight without lunch. I strongly suggest you avoid Industry at all costs. The cafe called “The Batch” down the road has much better service, better looking food and a much nicer interior. Go there instead.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IndustryCafeNZ, Owner at Industry Cafe, responded to this reviewResponded 16 October 2020

Hi there, I'm very sorry to here your dining experience with us wasn't a pleasant one. From what we could tell there was a problem with our till and your docket didn't print out in the kitchen. Im awfully sorry about how this was all...More

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INDUSTRY CAFE, Invercargill - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Industry Cafe

Yes, Industry Cafe offers takeaway services.

Industry Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5