I ranked the hotel well on my last visit but our visit on Sunday was really disappointing. We were to be there at 1pm. It wasnt until 2.15 that some of the food started arriving in dribs and drabs. We didn't eat together. A table...of 13! I understand that the kitchen facilities there are small and to be honest, not big enough for the groups that were there. It was overbooked! The waiter was apologetic. I had huge empathy for him. A lot of things beyond his control. The food wasn't as delicious as we have had before at the restaurant. Still worth going again.More

A booking had been made over a week ago, and as a group of 11 people we had been allocated a private room. We were all seated at 1 p.m.- booking time. Drink orders were taken and filled within a reasonable time - just. Meal...orders taken about 1.45. By 2.15, still waiting... our waitress apologised, and said we would be offered complimentary bread and dips. Our meals finally arrived at 2.40p.m. No discount. No attempt to retain our goodwill. A memorable meal,for all the wrong reasons.More

Very impressed with the service. Food was delicious and good value for money. Wonderful to be able to sit outdoors and take in the spectacular harbour view. A great place to showcase our special Otago hospitality to our visitors

Always quality food served professionally in a beautiful classic NZ environment. The seafood platter is amazing.

Second visit here after a superb birthday lunch in July. The 4 of us had an enjoyable time. From the cheery greeting when booking by phone, a great table in the conservatory to the fabulous attentive service. My husband wouldn’t choose the salmon fish cakes...again but our fish meals were fantastic. Efficient, friendly staff who stay on task. We’ll be back again!More

After several previous experiences at this iconic hotel with good food memories this time we were Underwhelmed by their seafood chowder. Too much cream and a mean selection of seafood. I managed to find one scallop and couldn't find any oysters. At $23 this is...at the high price end for chowder and better could have been expected. Just a warning too if you pre book make sure to request a table inside the old building - otherwise just dine in Dunedin ! We'll give it a miss next time.More

7 of us arrived for dinner without a booking.The restaurant was full but we were offered an outside table. Our waitress for the evening Violet was so accommodating. She brought out blankets as it was a cold evening.A table became available inside so we moved...indoors. The battered sole fillet, chips and salad was the best I have had in years. It was faultless. Everyone at table thoroughly enjoyed their meal and the service was fabulous.More