A booking had been made over a week ago, and as a group of 11 people we had been allocated a private room. We were all seated at 1 p.m.- booking time. Drink orders were taken and filled within a reasonable time - just. Meal...orders taken about 1.45. By 2.15, still waiting... our waitress apologised, and said we would be offered complimentary bread and dips. Our meals finally arrived at 2.40p.m. No discount. No attempt to retain our goodwill. A memorable meal,for all the wrong reasons.More