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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
View all details
meals, features, about
Reviews (85)
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83 results
Traveller rating
37
28
10
5
3
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Time of year
LanguageEnglish
Traveller rating
37
28
10
5
3
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Reviewed 16 July 2022

We had a family celebration at this restaurant, the service was excellent, the staff were so friendly and very helpful, the dishes were the best that I have ever tasted, I rate this restaurant as the best in presentation, freshness of seafood was excellent and...best flavours, thank you for a wonderful experience We will be back, and will highly recommend to our friends- I was hesitant at eating there after reading poor reviews, please balance the poor reviews with good reviews as this restaurant deserves it . Well done for making our evening so pleasurableMore

Date of visit: July 2022
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Reviewed 21 July 2021 via mobile

Very bad service. I booked through their website 3 days before I came and i alredy got the email comfirmation. When I got there they said theyre fully booked, and questioning about my booking even after i showed them the email they sent me. Then...they gave us a table near ubereats order which is fine but they way the gave was very rude. 2-3 foh came to say sorry and STILL questioning about my booking. They asked “when did you booked this” I said three days ago and they also asked for the email confirmation where I already showed them, the first thing that I showed them was the email. They also gave the table where we supposed to seat to another couples who came after us. Very niceMore

Date of visit: June 2021
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Reviewed 5 July 2021

Service is good , sushi is fresh! We will Definitely come back . They also have different choices for take away .

Date of visit: July 2021
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Reviewed 29 January 2021

Bad customer service, poor quality of food, overpriced for a tiny portions specially on the desserts.

Date of visit: January 2021
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Reviewed 17 September 2020

My son and I went for the sushi train. It was interesting to see all sorts of food on the train including Chinese writing on the dish despite being a Japanese restaurant. Sushi was quite disappointing as the quality of rice was not good at...all. I had a couple of dishes and I didn't want to eat sushi anymore because of the rice. Hot food on the sushi train was also average. Most of them taste like frozen and processed food. I was very disappointed because I didn't think it was this bad, when I came here ages ago. Perhaps the owner has changed. I don't think I'll come back. I really don't recommend it.More

Date of visit: September 2020
Helpful?2  
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Reviewed 22 February 2020 via mobile

If you want sushi train you usually have to make an reservation since that is the most popular in this restauran, although I personally am not a fan since the sushi dish per plate can be really expensive. There are also other japanese dishes available...which are quite nice.More

Date of visit: February 2020
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Reviewed 8 January 2020

Good selection of freshly made sushi, and tasty ramen at a reasonable price. The place is a bit out of town, and not easy to spot when driving past, so you're going to drive, check your Google street view before heading out.

Date of visit: January 2020
Helpful?1  
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Reviewed 18 October 2019

Staff friendly, and efficient. The restaurant looked clean, and was about 50% full. The sushi was very good, and as has been mentioned, can rack up quickly. That said, what we had cost the same as a bento box. Conclusion; very happy with lunch and...will deff. return, therefore recommended.More

Date of visit: October 2019
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Reviewed 9 October 2019

I had lunch at Kumo with my adult son. The decor, the soft music and the quietly efficient Japanese staff all set the scene for the consumption of beautifully presented Japanese dishes. My son had the best Bento box he said that he had ever...experienced, I selected several dishes from the sushi train. I soon had a pile of empty plates beside me. I particularly enjoyed the wide variety of sea food dishes. I loved the look of the dinner menu. I intend to return for an evening meal.More

Date of visit: October 2019
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Reviewed 5 September 2019 via mobile

We called in on way home from work. It was a quiet night and we arrived 1 hr before closing. We were greeted by a lovely young lady who showed us to seats by the sushi train. I was very impressed with the amount of...seating and the sushi train was very big with a great selection. Mind you the wasabi and soya sauce were on it so you had to look out for it or it took a while to come around again. They also do a $10 lunch which is different each day. I’d be keen to try that. You also have the option to order off the menu.More

Date of visit: September 2019
Helpful?1  
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Reviewed 14 June 2019

Staff are great and friendly. Sushi train has a wide range of food. Price is decent but can rack up quickly. My suggestion is the deal of the for $10 its a really good deal.

Date of visit: June 2019
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Reviewed 1 June 2019

I think this is the best sushi train in CHCH so far. We've tried the others. The quality is good and the offerings diverse. Ikura - salmon roe is my favourite and they had it. They are happy to accept orders for what is not...going around on the train. Good sake. And, who doesn't like a train.More

Date of visit: May 2019
Helpful?1  
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Reviewed 20 December 2018

We really enjoyed our meal here. The service was friendly and the environment pleasant. There were some really interesting sushi options and the sushi was tasty. There are some good a la carte options also. My only complaint was that the wasabi and ginger is...on the conveyer belt so you have to wait for ages to get it if you have already chosen some sushi.More

Date of visit: November 2018
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Reviewed 31 October 2018

the soushi was fine but too expensive . the lamen soup was a nightmare!!! worst soup ever . i guess the chef is not japanese must be chinese like everyone in the restaurant the service was waeful.........

Date of visit: October 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2018 via mobile

This is quite a tidy little sushi train restaurant. It has a nice set up with professional staff and a sophisticated atmosphere. The only thing i could fault was the rice which is a major upset seeing as rice is the main component in sushi....The sushi could not be picked up with chopsticks without the sushi breaking in half. We really liled our meal but Kumo really need to improve the packing of their rice.More

Date of visit: October 2018
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KUMO JAPANESE CUISINE, Christchurch - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about KUMO Japanese Cuisine

KUMO Japanese Cuisine is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5