Lone Star Riccarton

Lone Star Riccarton

Someone from this business manages this listing.
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+64 3-943 9434+ Add website
Hours
Sun
11:30 am - 10:00 pm
Mon
11:30 am - 10:00 pm
Tue
11:30 am - 10:00 pm
Wed
11:30 am - 10:00 pm
Thu
11:30 am - 10:00 pm
Fri
11:30 am - 10:30 pm
Sat
11:30 am - 10:30 pm
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
3.7 of 5 bubbles
Atmosphere
3.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Steakhouse, Bar, International, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
features
Does this restaurant offer free wifi?
CUISINES
Steakhouse, Bar, International, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
FEATURES
Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
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3.5
3.5 of 5 bubbles305 reviews
Excellent
107
Very good
94
Average
43
Poor
33
Terrible
28
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

JoJoABCD
2 contributions
4.0 of 5 bubbles
Jul 2022 none
Staff advised delay waiting for food after 40 plus minutes waiting. Ordered Road Runner meal asked if reasonable size and said it was but came out very small and didn't look great asked for more chips which came out very quick but disappointed we were charged for them. Main meals were good.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 17 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Road runner is a childrens meal for under 12 year olds. Our meals are all generous size so maybe you needed to order off our main menu. Thankyou for your feedback
Written 22 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KristenMNeri
Christchurch1 contribution
3.0 of 5 bubbles
Jul 2022 none
Was a good meal. Service was a bit slow. Disappointed at the end of the meal I went to pay while everyone was nicely seated at the table and they charged the wrong amount which was less than the bill. I questioned it when they put it through and was told that someone at our table had already made a payment so thought possibly my stepdaughter boyfriend had paid for their meals. As we were walking out the door we were embarrassingly told we paid the wrong bill infront of the entire busy foyer and needed to sort out payment for the rest. At this point there was a large line of about 10-15 who each individually paid. I was made to wait the 15 minutes with my 1 year old son who was over being at the restaurant. I asked several times if we could sort it out quickly and that I was annoyed but was just made to wait at the back of the line. When I finally got to the front of the line they just told me the difference between what I paid and what I should have, no apology for the inconvenience or offer to smooth things over. When I noted it they just gave us a free desert. Disappointing on a $300+ bill and a for mistake that was not my own.. Also the people in line said it had happened to them before at the same establishment. We love lone star but might not come to the Bush Inn one again.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 2 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Apologies for the wait we will review our procedures. We do ask you to check your tab when paying to avoid this happening. It is difficult some times with a full restaurant so we do ask for a name the table is under and to check your summary that it is correct before processing payment. Again apologies for the delay in processing your payment.
Written 3 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sandyvt1954
Christchurch50 contributions
4.0 of 5 bubbles
Mar 2021 none
We six friends met to have dinner. The staff were very friendly, knew their dishes and served with a smile. The food is outstanding..huge portions at great prices. We mostly chose different dishes and were all very happy.. I yet again was trying to eat healthier so I was delighted to be able to order a naked burger I.e a burger without the bun..Made a difference for me. Absolutely recommend 😎
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 9 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Thankyou we continue to offer healthy options and appreciate your feedback
Written 11 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

canbelto
2405 contributions
2.0 of 5 bubbles
Dec 2019 none
We had an unsatisfactory experience here. Both in menu and decor, they have tried to recreate the feeling of a Texas (USA) steakhouse, which interested us as our home in the US is not far (but far enough!) from Texas. The decor worked, but the dishes were only so-so. The big problem, however, was the most uninterested, slow, and outright rude service that I have ever had in a steakhouse, spanning four continents and many countries. It took forever to get our food, and when it was served, the "yeah, whatever" attitude of the server was palpable. Part of the problem may have been that we were there relatively late in the evening, but if your service is going to quit working at 7:30, CLOSE at 7:30! Not recommended.
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trevorc71
Sorry to hear this we will be talking to the staff member concerned as we pride ourselves on great service
Written 16 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Acacia L
1 contribution
1.0 of 5 bubbles
Aug 2021 none
We booked a table for 6.30pm in advance on a Saturday and it took until 8.40pm for our meals to be served due to being understaffed. We split the initial bill of $444 between 7 friends. I was rung 8 times by multiple managers over the course of 3 days because they claimed we were short $94 from the $433 bill (so they overcharged us initially). After arguing with them with proof from the receipts they gave us when we paid they admitted fault with no compensation for the time, harassment or stress it caused over the past three days. The food was nice but expensive especially given the experience. I would avoid Riccarton and go to another branch.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 15 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
We apologised for the mix up in payments. Staff were professional in regards to sorting out mix up with guests paying separately and paying extra to cover another guests meal. System glitch.
Written 25 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ERDFirefighter
Edmonton851 contributions
5.0 of 5 bubbles
Feb 2020 none
My wife and I stopped in for dinner and we both really enjoyed our meals. I had the burrito fro $24 and it was tasty and a very decent sized portion. My wife had the nachos for $20 and she said they were very tasty, her serving size was equally large, she could not finish it. We had a couple of beers for $10.20, which we thought were a little on the expensive side. Service was excellent throughout our meal.
Written 20 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trevorc71
Thankyou for your review and we love to hear you enjoyed your meals.Come in again soon and use our app Lone Star Loyal.
Written 26 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

846brett
1 contribution
1.0 of 5 bubbles
May 2021 none
Not allowed to be seated at the table until your entire party has arrived #why Service is extremely slow Staff are all foreign and struggle to understand orders correctly. Screwed up our drink orders Screwed up our food orders Temp of restaurant slowly gets warmer so you leave. Drinks overpriced and same with food. Paid $40 for a pork dish that was worth $20. Will not be back again anytime soon
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 2 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
sorry we were unable to accommodate your party. It is difficult to seat until you have all arrived. We have a lovely bar for you to enjoy while waiting for the rest of your party to arrive. Drinks are priced correctly and food is costed correctly. Thanks for dining with us
Written 2 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Becstar2020
1 contribution
2.0 of 5 bubbles
Jul 2020 none
Unfortunately the meal just was not great. Over priced for the quality. We did get a fizzy drink for free and the chips that I had no idea was an added extra to the cost of the pate, also free. After we ate, we waited and waited for service and no one came to see if we wanted another drink or dessert or a hot drink. Not great.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 20 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trevorc71
Thankyou we will review our service procedures
Written 4 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

midnight
Christchurch1 contribution
2.0 of 5 bubbles
Jan 2020 none
The staff were excellent. The kids enjoyed their meals as did my partner. Unfortunately, I was let down by the ribeye meal I ordered. The mash was powdered and very bland. The steak was med/ rare as ordered but tasted like it was slapped over the hot- plate a few times and and tricked into thinking it had been seared. The veges I ordered were boiled tasteless,which would be fine if you like boiled asparagus I suppose. I think it was friends with the spinach by the end of its sentence. The mushroom sauce was chunky. The menu had that bit right. Do the cooks (not chefs) actually taste the food they chuck together before dumping and running? Yummy is the word my dog would use if I served him mash spud drenched with blood because the steak was dumped right on top of it. The beer was cold and enjoyable. I paid $200 for four plates of food . The entrees were nice (garlic bread, calamari and prawns). The prawns get 5 stars. I want to go back because the kids love the western atmosphere and are still too young to appreciate great food. I felt regret when I paid the bill, and its two days later and I still feel annoyed. I see why the outfit is called 'lone star'
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Great that your family enjoyed there time with us and there meals. We do our best to please everyone with fresh produce used in all our meals. We are happy to replace any meal that you are unhappy with and if your steak is not to your liking we will replace if you would let your waitress know.
Written 6 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tyler107
Christchurch1 contribution
1.0 of 5 bubbles
Sept 2021 none
Went out for tea with my partner and the food was bland and awful. No seasoning at all and the veggies were dry and salad was soggy. Had to get my partners steak remade, it was medium rare but was so dry and chewy. For the price was not worth it
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 24 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Thankyou for your feedback. We do try and accommodate everyone and we remade your steak meal as requested. Thanks for dining with us
Written 25 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Traveler63487257690
2 contributions
2.0 of 5 bubbles
Jan 2021 none
we for a family dinner 9 of us, spent $325 which is a good haul, recommend the dolly parton cocktail as that was nice, had to be asked if we could have someone take our order, then has to ask for the table to be cleared then had to ask for dessert and then had to ask for table water. was pretty poor effort from wait staff. food came out quick but observing other families they didn't look like they were living the experience either. menu is s bit outdated too needs a spruce up. and tonight wait staff were off... well and truly average.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 13 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
thankyou we will look into the points you have raised and make sure they are corrected
Written 14 January 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

soowoojah
Christchurch4 contributions
5.0 of 5 bubbles
Mar 2021 friends
Staff, service and food was excellent. The staff really made sure to cater to our needs and even fulfilled an absurd request to make sure our dinner went well from start to end. If you are in the area, I really recommend checking them out.
Written 16 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
many thanks for dining with us we appreciate your feedback and we would love to see you again soon
Written 17 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pjohnson95
Christchurch1 contribution
2.0 of 5 bubbles
Sept 2020 couples
Lonestar used to be a treat! It is now feeling like a fast food joint. You have to ask for water (dining as a couple and given 4 cups and a half jug of water slapped down on the table). Everyones favorite - Johnny Cash Stash is now $42.50! We would far prefer to go fine dining for the whole experience, not go to 'sub par Lonestar'. A real downgrade from what Lonestar used to be.
Written 12 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trevorc71
Thanks for your review we will look into your comments. Thankyou for dining with us
Written 4 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MisstyGads
Christchurch1 contribution
5.0 of 5 bubbles
Jul 2021 none
Great food, all Drinks were amazing, portion sizes of meals are bargin for money, the Ribs are so moist and meat falls off the bone. The coleslaw is too die for id highly reccomend for all from family to couples and buisness gatherings. Service was Fast and friendly AA+++
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
many thanks for dining with us we appreciate your feedback and look forward to seeing you again soon ⭐️⭐️⭐️⭐️⭐️
Written 2 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Erin C
11 contributions
1.0 of 5 bubbles
Oct 2022 none
Everything took so long to arrive to the table. Our drinks ticket was “lost” so though we kept asking for our drinks it took about 40 minutes to arrive. Two meals arrived after everyone else had finished their meals and after we kept asking how far away they were they asked what we had ordered then still gave us one of the wrong meals. They offered to give the two whose meals were forgotten a free drink. Then agreed they wouldn’t pay. Then when I went to pay said we could get one meal free. I had to remind them they’d already agreed we wouldn’t pay for either. We watched people come in long after us and get meals and leave before we even got the first of our meals.
Review collected in partnership with www.restauranthub.co.nz
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 24 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor C
Apologies Erin We will go over this with our staff. Being a larger group everything should of gone out all together. Sometimes it is difficult if our staff don’t follow our order of service correctly. Thankyou for your feedback and we will be providing training to correct this problem.
Written 25 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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LONE STAR RICCARTON, Christchurch - Menu, Prices & Restaurant Reviews

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