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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $25
CUISINES
Cafe, Mediterranean, British, New Zealand
Special Diets
Vegan Options, Vegetarian Friendly
View all details
meals, features, about
Reviews (47)
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Traveller rating
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Reviewed 11 June 2022 via mobile

When I walked in here I instantly felt like it was a very cool and nice café. Lovely and light ambiance with a nice selection of plants giving it a homely feel. There was a small cabinet offering a few bakery treats, all looked appertising,...fresh and delicious. The counter service was friendly enough. The delivery of what I ordered was what would be expected under the circumstances; one staff running the till, the coffee machine and waiting tables. I was disappointed with my scone and coffee. The scone was toasted, which I asked for. However it was really crunchy around the outside and then doughy/undercooked in the middle. My flat white was quite strong and was super hot. Not burnt, but was so hot I couldn’t drink it for some time. I wont be returning sorry.More

Date of visit: June 2022
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Reviewed 16 May 2022 via mobile

Terrible coffee, was too hot. And ordered the omelette, very dry, definitely no cheese, very disappointing for a 55 meal!

Date of visit: May 2022
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Reviewed 11 January 2021

My friend and I went to this cafe yesterday. I asked for tea for one and a scone to be heated and butter. Cost of scone $4.50. Cost of tea $4.00. I was charged $9.00. I enquired why I had paid an additional 50 cents....It was for the milk. Never, have I been charged anywhere before for a drop of milk for my tea. When the scone came out, it had been toasted. Hard crsty scone I could hardly cut was not what I asked for. Left half of it on the plate. I would not recommend this cafe to anyone.More

Date of visit: January 2021
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Reviewed 26 August 2020

This café has the best coffee in town served by friendly staff.There is one female barista there who really goes all out to ensure you have the best coffee experience

Date of visit: August 2020
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Reviewed 8 August 2020

Came in on a busy Tuesday morning. The place was quite busy with a lot of people waiting for their coffee orders. we found ourselves a table in the corner and ordered some pancakes and mixed fruits muesli. Food was very delicious and looked good...too. Staff managed hold the fort well despite the busy periods.More

Date of visit: August 2020
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Reviewed 8 August 2020

I was visiting the Colombo mall with my family and came across this little cafe. Staff was very friendly and our coffees were served in a timely manner. Coffees were great as well. Well done 👏

Date of visit: August 2020
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Reviewed 7 August 2020 via mobile

I don’t know what has happened to this previously great cafe. In for a simple coffee and ordered at 1.45pm. Sat with allocated number and waited. It was a quiet end of lunch time but I still waited. 2.10 I needed to get going soon...so went to counter and asked for my drink- they had lost my docket (or thrown away after another order). Good coffee once delivered and offered a scone, but way way too late, especially when their order number was sitting on my table. Perhaps freak management? But it’s not the cafe it used to be.More

Date of visit: August 2020
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UndergroundDS, Owner at Underground Cafe Colombo, responded to this reviewResponded 8 August 2020

Hello Steven We are sorry you did not enjoy your dining experience with us. Your feedback is extremely valuable to us, as we strive to improve with each and every day. When went to back to your table and sincerely apologise for that, we offer...More

Reviewed 2 July 2020 via mobile

Called in for coffee 10 min later I asked where my coffee was didnt seem to know what day it was. 5 min later I said you have been serving all takeaway coffees before me I said I'll have my money back thanks. No sorry...about that. If you want terrible service go thereMore

Date of visit: July 2020
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UndergroundDS, Owner at Underground Cafe Colombo, responded to this reviewResponded 8 August 2020

Hello Mike Really apologise for you recent experience. We remember your feedback therefore I would like to clarify few things here. Our team always give their best to achieve customers expectations but if we having unexpected busy coffee day where we are going through hundreds...More

Reviewed 24 February 2020

Great coffee, friendly staff, delicious food. They have a good variety of choice on the menu and great vegetarian options too. Will definitely be returning! Highly recommend the smoothies !!

Date of visit: January 2020
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Reviewed 24 February 2020

Well we come often here with my wife, and we always have a great experience from service, food through drink options, and the environment is great on the top of that! Their kiosk is also really convenient. Anyway we will be back

Date of visit: February 2020
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Reviewed 20 February 2020

Lovely staff and best coffee in Christchurch. Food was delicious 👍☕☕👌😊😊😊😊 Would definitely return.

Date of visit: February 2020
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Reviewed 20 February 2020

Beautiful coffee and wonderful service! The atmosphere was lovely. Would highly recommend this cafe.

Date of visit: February 2020
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Reviewed 18 February 2020

Must recommend. This cafe has the best beans in town! Do check out this little cafe in boutique style mall

Date of visit: February 2020
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Reviewed 3 February 2020 via mobile

This place has my favourite coffee by far, staff always friendly and welcoming, worth the extra walk to get here from work.

Date of visit: February 2020
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Reviewed 5 January 2020

I went with my family on New year Eve for breakfast. We had great experience, we had halloumi vege stack and creamy mushroom. Both dishes were extraordinary. Must visit and try their fresh coffees

Date of visit: January 2020
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UNDERGROUND CAFE COLOMBO, Christchurch - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Underground Cafe Colombo

Yes, Underground Cafe Colombo offers takeaway services.

Yes, Underground Cafe Colombo offers delivery services.

Underground Cafe Colombo is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4