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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$20 - US$26
CUISINES
Contemporary, New Zealand, European
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about

Location and contact

1.4 km from Museum of New Zealand Te Papa Tongarewa
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Reviews (165)
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163 results
Traveller rating
90
41
22
6
4
Traveller type
Time of year
LanguageEnglish
Traveller rating
90
41
22
6
4
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All reviews lamb mash bread pie lovely flavours very enjoyable meal high tea dessert menu diners
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Reviewed 1 week ago

The menu is not updated and some are not available with regards to cocktail. The dining menu has been scaled down due to Covid restrictions. Just disappointed that the risotto, the rice is crunchy but very tasty though like the rest of the dishes we...had including the dessert. I like the set up of the place. Disappointed that no birthday plate was provided even they asked what the reason for dinningMore

Date of visit: November 2021
Helpful?
Marketing B, Marketing at Artisan, responded to this reviewResponded 1 week ago

Good Morning, Many thanks for your review, we're always looking for ways to improve, particularly during the challenging climate of Covid restrictions. We always aim to keep our produce seasonal, with changing supplies, occasionally our offering can change before we get a chance to update...More

Reviewed 23 August 2021

This is a classy place with superbly prepared food and great service. Surprisingly good for a hotel, because the restaurant caters for guests of the hotel as well as for discerning diners. I took my partner there recently for a birthday celebration: had a flight...of canapes – four delicious morsels and also some lovely paté. This was followed with an excellent venison pie on mash with wonderfully tender and flavoursome meat, and the chicken ballotine which was breast stuffed with pistachio nuts. A couple of glasses of wine and coffees rounded out the meal. Delightful evening.More

Date of visit: August 2021
Helpful?1  
Reviewed 6 June 2021 via mobile

We normally do not eat in hotels but the drink desk did a wonderful sales pitch. This was a wonderful experience with the best lamb ever and great wine and service. The restaurant is not too big so would recommend going and booking well in...advance...More

Date of visit: May 2021
Helpful?2  
Reviewed 23 April 2021 via mobile

What a wonderful afternoon celebrating a birthday - the service was excellent and was impressed and thankful they were so accommodating with a dietary requirement. Even a special treat for the ‘Birthday Boy’ - a lovely touch. The selection and quality of the delicious treats...were the perfect size - complimenting the premium TWG tea.More

Date of visit: April 2021
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Reviewed 20 February 2021 via mobile

We had dinner here one of the evenings we were staying in the Bolton Hotel. The food was lovely we shared some breads, as well as sharing steak - beautifully cooked and presented, with lovely flavours. We also tried out the dessert menu! Well worth...a visit, the level of service was also excellent.More

Date of visit: February 2021
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Reviewed 19 February 2021 via mobile

Lovely high tea in the Bolton hotel. Excellent service and great choice of teas. Beautiful food. Worth trying.

Date of visit: February 2021
Helpful?2  
Reviewed 22 December 2020

We enjoyed our dinner here - the food was well presented and flavoursome. Impressed too by the waiter seating us with some separation from other parties so that no-one was on top of another table. The bar was buzzing and perhaps could do with some...screening between this and the dining area. Some artworks had been damaged and glued back together which I thought was a bit budget - maybe replace them? And the decor of the restaurant could use a bit of refresh - just a bit tired looking but not in any way unpleasant.More

Date of visit: December 2020
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Reviewed 5 April 2020

We were walk in's and were accommodated early thanks to a helpful concierge. The meal completely exceeded expectations and was good value for money. We only had mains due to constrained time but you get an amuse bouche and bread to start. The snapper with...clams was perfectly cooked and the lamb loin with carrots four ways was as good as lamb gets. The carrot puree was divine. Indeed it was so good we could have returned the next day to have it again. Presentation was beautiful and the service was fine. The wine list was really good. We had no time for dessert but the coffee was excellent.More

Date of visit: March 2020
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Reviewed 1 March 2020 via mobile

Stayed in the accompanied hotel for two nights and ate breakfast at the Artisan buffet both mornings. First morning was rough...the buffet had been ravaged by the local professional soccer team just prior to our arrival. Understandable....the restaurant team worked diligently to replenish the offerings....Day two went much better. Excellent and fresh food.More

Date of visit: March 2019
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Reviewed 18 February 2020 via mobile

Excellent hotel restaurant. Buffet is not huge but everything is fresh and plentiful. Reasonable if added to your hotel room rate. Breakfast starts at 6:30AM. Sarah the main staff in charge is excellent and warmly remembered us from our previous visits here (5 th time...). There is also fresh cooked to order breakfast available too.More

Date of visit: February 2020
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Frequently Asked Questions about Artisan

Artisan is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5