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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $29
CUISINES
Italian, Pizza, Neapolitan
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about

Location and contact

0.5 km from Museum of New Zealand Te Papa Tongarewa
Reviews (707)
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654 results
Traveller rating
454
142
24
12
22
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LanguageEnglish
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Traveller rating
454
142
24
12
22
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Reviewed 2 weeks ago via mobile

Great enviroment, busy, but happy and great service. I was by myself, found a high chair facing the street. Good mare pasta pairing wine, avarage price.

Date of visit: April 2024
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Reviewed 30 January 2024 via mobile

Went on a Saturday and place was full to capacity. The fact this place has been around for decades it is obviously popular and doing well, so well done in this extremely tough hospitality environment at the moment. The food was good, service excellent. My...negatives were the front door was by our table and permanently open so not very pleasant and rather cold. Pizza was very good. Mini doughnuts for desert underwhelming and rather bland and Arancini appetiser tiny but tasted great. Had booked online as party of 5 and put was one of our party’s birthday but no acknowledgement which was a real let down. I know they’re busy but how hard is it to acknowledge or shove a little candle in the desert? This was why I scored ‘average’.More

Date of visit: January 2024
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Reviewed 26 November 2023

Looked amazing on line and then when we arrived the service was terrible. Had to wait over an hour for our food and the pizzas were soggy.

Date of visit: November 2023
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Reviewed 21 November 2023 via mobile

Great choice fabulous pizzas in my opinion best in Wellington lots if other choices as well great wine selection as well

Date of visit: November 2023
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Reviewed 16 November 2023 via mobile

We went to the Courtenay Place area in the hope of finding somewhere to eat. We were drawn to Napoli because of its buzzy atmosphere and the fact it appeared quite full early on a Thursday evening. Food was really nice and the staff excellent.

Date of visit: November 2023
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Reviewed 4 November 2023

I wanted to write personally to thank Rafael and the entire staff for their kindness yesterday. They were so helpful and patient with everything during what was an incredibly demanding evening. Thank you for looking out for me and for my friend who is a...diabetic and was dealing with a glucose spike. Thanks again, I will recommend your restaurant and the dining experience to everyone. P.S the Calzone was delicious.More

Date of visit: November 2023
Helpful?1  
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Reviewed 26 October 2023 via mobile

We ordered some starters to share The provolone fondue, calamari, garlic bread and bread with prosciutto. Everything was excellently cooked and such beautiful flavours. I had a mushroom pizza with extra pepperoni which again was great flavours and really good quality ingredients. For dessert I...had panna cotta with moschino. The staff were really friendly and hospitable. The value was amazing too. I couldn’t recommend this place more.More

Date of visit: October 2023
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Reviewed 22 October 2023

We arrived late Sunday afternoon on a long weekend. When we entered it was crowded and not having a reservation we weren’t hopeful. But to our surprise we scored a table for 2 outside. In no time our order was taken.. our pepperoni pizza arrived...promptly and it was delicious. Soon we were on our way back to our hotel. We were both contented.More

Date of visit: October 2023
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Reviewed 9 October 2023 via mobile

We booked for the following night as they looked so busy. Good thing we did, the turnover is incredible. We could not fault our meals or the service. The deserts we both had were delicious.

Date of visit: October 2023
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Reviewed 1 October 2023

Horrible service. Most the food was ok and pizza was nice but we had a mussel linguine that tasted very unfresh and fishy, and the mussel was also very over cooked. We only had 1 mussel and tried the pasta which just tasted fishy like...the mussel. We told the waitress who went to check and came back and claimed it was freshly delivered but we know fisheries don’t deliver on Sunday. Also regardless if it was delivered that day, it tasted extremely unfresh and it was the first time I sent something back. She said well the chef said it’s fresh so there’s nothing we can do about it and charged us for it anyway even though we barely touched it. Having worked in hospo many years, horrible way to deal with a situation like this.More

Date of visit: October 2023
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Reviewed 2 August 2023 via mobile

Brilliant little place. Fantastic location and wonderful service. Plenty of staff on the floor even though it was a Wednesday night. Even had (pleasant atmospheric) live music going. I would definitely go back. Food, drinks, service: all great!

Date of visit: August 2023
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Reviewed 17 July 2023 via mobile

Absolutely, hands-down the BEST pepperoni pizza I have ever eaten. Service fab. Atmosphere buzzing. Really fab authentic Italian restaurant that I would highly recommend.

Date of visit: July 2023
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Reviewed 5 July 2023

Atmosphere was good. Live music when we arrived. Service not great: wine delivered with two glasses but not poured, no pepper etc offered with our meal (very unusual in an Italian restaurant) and plates cleared while I was still eating. Food was good, wine pairing...was great. A good experience but I would suggest that the wait staff need to be a bit more aware to make this a real Italian experience.More

Date of visit: July 2023
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Reviewed 27 June 2023

Was pretty busy on a Tuesday night when we arrived and had no reservation. Duty manager was a bit curt and taken aback when we said we hadn't a reservation and directed us to the bar. Waited for maybe 10 minutes until table was ready...which was good. Husband had the pizza and I had the Mushroom Risotto. Hubby enjoyed the pizza, I felt the risotto lacked that creamy texture and not many mushrooms so not much flavour. Waitress walked passed several times, she couldn't hear us call her as was noisy, but didnt bother to check tables on her way around the restaurant for drink refills, eventually male waiter saw we needed top ups and was very good.More

Date of visit: June 2023
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Reviewed 9 June 2023 via mobile

Scopa is a must better choice for pizza and good service in Wellington. Finally catching up with the family so booked well in advance, arrived and were sat at the back on an enormous table for our small group so asked if there was possibility...of moving if better table came available. Was immediately knocked back by duty manager, so ok and we carried on. He returned to mock our request, lack lustre offer of worse table so we just made light and said all fine. Table service was poor and lurched between over zealous or non existent. Good wine menu, average pizza and tiny salad. Dessert ok but not great. However whilst we were finishing, another customer came over to our table to hurry us along as apparently our time was up! We had not been advised of this by staff, and when we raised this the duty manager he continued to be rude rather than apologising for the intrusion and giving us time. All in all the worst service I have come across in a long time and the most average Italian food. Shame as we had been looking forward to a nice evening.More

Date of visit: June 2023
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Questions & Answers
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victoriakeil
21 March 2017|
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Response from ShaneN_12 | Reviewed this property |
Yes they do
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Collossis
14 October 2016|
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Response from lorenf990 | Reviewed this property |
It's about a 10 minute walk depending on how far up cuba street you're walking from! however it is worth it for a good meal if you're in the mood for Italian !
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797bibic
18 September 2016|
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Response from GillianM109 | Reviewed this property |
AS others have said, booking early for NYE. May decide this is not a possibility on NYE. It is not a big place and very popular! They do deliver, but might want to get in touch and find out about NYE as it will be... More
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PIZZERIA NAPOLI, Wellington - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Pizzeria Napoli

Yes, Pizzeria Napoli offers takeaway services.

Pizzeria Napoli is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5