Alimento has been my go-to for the 5 years working in the CBD, at times holding meetings there. Today, with one of my team getting married, we decided to go to Alimento thinking it had been a while. As quick as we arrived, we left....Whilst appreciating prices have increased, we found them to be exorbitant, especially for lunch. For a cafe that used to be hustling and bustling with business people, it was strangely quiet with only 3 tables occupied. Such a shame.More
Seemed a nice spot to sit in the sunshine, but goodness the service was dreadful ! Slow and so disorganized it was pathetic, if the kitchen was SO over loaded perhaps the Front counter lady may of said - 'OH there could be a wait...of at least 30 minutes' and we would of changed our order or better still gone elsewhere. It was only 1215 and not even full by any means. Heated Sausage Roll arrived just warm on the outside and cold inside, sent it back to reheat. The other Order of Pancakes never arrived ?? after 35 minutes asked and was told that Order was 4th on the List - REALLY you have to be joking ! Cancelled the food and got 1 hot coffee, the front counter never even suggested a complimentary one Never go there again that is for sure, rather visit McDs at least they are quick and the food normally hot. Did notice other Tables also still waiting on Food, think they need a new cook or an extra one if they cannot cope with a small crowd Put this one on the Do Not Bother list for Tauranga in the futureMore
Have eaten here previously & it was great. Unfortunately their lunch menu is limited limited. I asked if there was coriander in the fish tacos (not mentioned on the menu), was told there wasn't - there was. I returned it & replaced it with the...bruschetta (mushrooms) with a poached egg, which came quickly. The egg was perfectly cooked but the mushrooms were quite sweet which is a shame because it had potential to be delicious. I could only eat half as the sweetness was off putting. Coffee was good. Note: paid street parkingMore
Heard that there was a new chef so we decided to pop last weekend. Pleasantly surprised to find many vegan options on the menu! The scrambled tofu was delicious as was the coffee :) Heartedly recommended!!
This cafe used to be an amazing, Now Coffee is still ok but food was disgusting. I ordered seafood soup last year, it was so runny, so much leek, hardly any seafood in it. It was expensive leek soup. I wanted give them another chance...2023, I got some Asian noodle salad and coffee. It was so dry, tasted like a vinegar, no flavor, definitely not fresh and just smells awful and tasted terrible. I won’t go back again .More
Great eggs on toast! Service is good with nice staff and the place is a really nice setting. I'll be going back.
Went for lunch with my wife, simple order, cafe quiet. They got one order wrong and then we waited and waited for it to be rectified by which time I had finished my meal. Raised with staff who took no responsibility and showed no concern...for their error.More
This is my first ever review and it’s not a happy one and given the aggressive attitude of what I assume is the chef I felt threatened and was somewhat hesitant to post this. My wife and I ordered brunch and the woman who took...our order let out a sigh when I asked if a meal could be altered and said “I guess I can check what the kitchen says,” and returned with a short “no- they can’t”. I thought maybe she’s having a bad day. Our meals arrived and my wife’s order was wrong- a key part of the meal that she had specified was wrong. I went back and explained that they had messed up at which the lady who took our order shook her head and said “which meal?” I explained that it was my wife’s and very irately (quietly though) said “I would appreciate if you could find some of your precious time to fix this” at which she said “it’s all good” and I responded “no it’s definitely not all good.” The change never happened and was somehow “left out.” The new lady at the counter who was very polite, apologised and offered a full refund. What I assume is the chef or manager, came to our table and heard what had happened. She then said loudly “I’m giving you a full refund but the way you spoke to my staff member was not ok- she’s crying out back.” I received my refund and asked the chef/manager for a word and quietly explained what I had said. Not taking any responsibility, she proceeded to tell me in full earshot of the rest of the customers that “We look after our staff- you go review us or report us to whoever you like.” Maybe we were there on a bad day. The food was ok- we only went because the other coffee shop up the road was closed for Matariki. My humble advice stemming from my first (and last) visit to Alemento is visit at your own risk.More
Wow the great food was spoiled by a very rude person serving. Tables surrounding us were commenting too. What a shame and it spoiled the atmosphere.
I had the worst customer service here. I ordered several things and all came out but one thing. I asked the girl at the cashier about the one item that I was still waiting for my son, as we were finishing other food and she...just looked at me like I didn’t ordered that. She didn’t say a word, just gave a look with attitude, and turned the back on me. She looked through all dockets. After 10 minutes, she realised that I did order that item and paid for. She came back with plate and dropped on the table and walked off. I do not believe it’s service.More
Food - superb. Coffee & hot chocolate - as good as any other in NZ. Service - excellent, friendly and attentive. Willingness to engage with Te reo Māori was appreciated, especially the English-Māori coffee sheet taped front and centre at the till - loved it.
The coffee is good. That's where it ends. First time I went I ordered scrambled eggs. Looked like an omelet that was forgotten about then sliced up...no flavourful, rubber texture Went back recently hoping 1st experience was just a bad egg day for them. Ordered...poached eggs this time. Worst poached eggs I've ever had. And no I didn't bring it up at the time.More
Possibly one of the worst Eggs Benedict with bacon I have ever had. The bacon had the consistency of shoe leather, I am not exaggerating when i say I could not cut it with the provided cutlery. The toasted bread underneath it all was a...single tiny dry piece which seemed days old. The rosti on the side was greasy and tasted like the oil in the fryer needed changing. Finally the hollandaise was bland and tastelessness well as stone cold. The only saving grace was the poached eggs were cooked well. Used to be one of our favourite places for breakfast in Tauranga but unlikely to return after the latest experience.More
This cafe used to be great. The previous owners were friendly & obliging. Sadly this has not continued with the current owners. The woman owner is downright off hand in her approach & does not make the customer feel welcome. I’m sad to say what...was once a great place to have a coffee or brunch is not as welcoming as it once was. Such a shame!!More
Terrible service, had to wait ridiculously long for our meal (it was not busy) and then order was mixed up with no apology. Meal was disappointing and not of a standard one would expect for the price. Got smashed peas which were served chilled with...warm toast and the smallest poached egg one can imagine, it was just weird. Would not go back. This place used to be good but would no longer recommend.More
