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The Phoenix Tauranga

$$ - $$$, European,
67 The Strand, Tauranga 3112, New Zealand
+64 7-578 8741
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Overview
  • Excellent42%
  • Very good46%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“brunch” (14 reviews)
“angus burger” (8 reviews)
“pizza” (39 reviews)
Open Now
10:30 AM - 10:00 PMAll hours
CUISINES
Bar, European, Pub, New Zealand, Pizza, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
67 The Strand, Tauranga 3112, New Zealand
All Details
Write a ReviewReviews (396)
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1 - 10 of 379 reviews

Reviewed 2 days ago via mobile

We had the most wonderful meal at this restaurant. The staff were very kind, attentive and knowledgeable. Would highly recommend.

Thank warrenandangela
Reviewed 5 days ago

It would be nice to say the food and beverages were OK – BUT I can’t as our order never arrived!! After numerous requests to various staff over a very prolonged period we insisted on talking to the manager. Another 10 mins passed before a...More

Thank Spikeman55
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 4 days ago

Hi, I am just one of the owners of nearly a year now. I was in the business doing maintenance hence did not have a uniform on so I do apologise that I was not looking as sharp as I should have. I came out...More

Reviewed 1 week ago

That was the best thing I have eaten in a very long time. Great friendly staff and awesome service. It is definitely a destination rather than an in-passing.More

Thank nationwidesuperv2018
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 6 days ago

Wow again! Thank you so much for taking the time to share such amazing feedback of the food & the 'awesome' service. Compliments to the Chefs and the team. That you are promoting us as a destination not just an in-passing is truely fantastic! We...More

Reviewed 1 week ago

Really enjoyed my meal here was so nice, had the wagyu salad and it was beautiful, and the crumbed Camembert with it was delicious. Husband had pizza and it had so much cheese on and was so yummy, great service, great spot.More

Thank Trina M
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 1 week ago

Wow! Thanks Trina for your outstanding review. We are delighted to read that we covered all the bases for your visit with us. Have printed your review for the team to read also as our 30+ staff have all been working so incredibly hard over...More

Reviewed 2 weeks ago via mobile

Nice setting had a table outside. The food was good simple lunch menu nice salads and pizza. We had to chase the waitress to order but they were busy.

Thank tamz8822
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 2 weeks ago

Thank you for your positive feedback & for acknowledging the busy staff working very hard in a very busy establishment. "Happy New Year"

Reviewed 2 weeks ago via mobile

Waited over 90 mins for mains as the order had been “parked on hold” with no reason. Drinks service also very slow and forgotten twice so we had to re-order.More

Thank stephenfink1971
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 2 weeks ago

You appear to be the husband of the previous reviewer. Whilst you are both entitled to an opinion, as a couple, 1 review would be the norm! The previous explanation refers to the staff medical emergency taking 4 of my staff off the floor and...More

Reviewed 2 weeks ago via mobile

Food was amazing, however service was terrible. Staff appeared to be all over the place and there was little organisation as to who was responsible for what table. As a result, there was a mix up and by the time we were served our mains,...More

Thank HMC1881
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 2 weeks ago

This review appears to be linked to the above and respectfully 1 review per couple for the same incident would be a better use of Trip Advisor to genuinely voice an opinion or concern. We admit the ball was dropped.That there was also a staff...More

Reviewed 3 weeks ago

Great service, tasty food. Beef salad would have been easier to deal with on a flat plate as the beef strips needed cutting. Lovely dressing though and plenty of crunch with the nuts and deep fried brie. Two aspects were a bit disappointing - the...More

Thank livetwodine
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 3 weeks ago

Thank you for the positive feedback on the 'great' service and the tasty food. Regarding the undercover outdoor area being a smoking zone. The fixed undercover front outdoor area is not a smoking zone and no one should be smoking there. The only areas that...More

Reviewed 3 weeks ago via mobile

The service at this place is amazing! Staff are so friendly and helpful. We ordered the fish tacos (delicious) and pork belly to begin. Could have left it there as portion sizes are huge. While I was disappointed in the main the staff immediately offered...More

Thank Nicola B
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 3 weeks ago

Great to hear the service recovery was spot on. See you again soon. 'Merry Christmas"

Reviewed 3 weeks ago

We came in for a quick dinner just before the evening meals opened but they let us order and our meals arrived very quickly. A burger for me and fish and chips for my daughter. The burger was OK but not the best burger I...More

Thank Kim S
Ralph W, Owner at The Phoenix Tauranga, responded to this reviewResponded 3 weeks ago

Thank you for the positive feedback. It's great to hear our team were able to accomodate you outside of the main menu times & that your service was quick & attentive, given the large groups @ a busy time. "Merry Christmas"

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Questions & Answers
caley c
18 April 2016|
Answer
Response from justgowithit2015 |
Menu is on their website thephoenixtauranga
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, European, Pub, New Zealand, Pizza, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Bar Scene, View, Groups, Local cuisine, Special Occasion Dining, Kids, Business meetings, Child-friendly
Open Hours
Sunday
8:30 AM - 10:00 PM
Monday
10:30 AM - 10:00 PM
Tuesday
10:30 AM - 10:00 PM
Wednesday
10:30 AM - 10:00 PM
Thursday
10:30 AM - 12:00 AM
Friday
10:30 AM - 12:00 AM
Saturday
8:30 AM - 12:00 AM
Location and Contact Information
  • Address: 67 The Strand, Tauranga 3112, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Tauranga
  • Phone Number: +64 7-578 8741
  • E-mail
Description
The Phoenix is the latest addition to the family of Monteith's Craft Beer Bars. We strive to excel in what we do, and provide GREAT FOOD and FRESH BEER to the people of Tauranga. We are passionate about the hospitality industry and strongly believe this is what helps us stand out in the crowd. The Phoenix is designed to be a place where people can come and relax, socialise and be themselves. We hope to bring new, fresh ideas to Tauranga with our different menu, designer cocktails, craft beers and service. We hope you enjoy your visit at The Phoenix Tauranga.
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