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About
Taupo’s best burgers, finest fried chicken and shakes. Situated in Spa Gate Shopping Centre. Dine in or takeaway available
PRICE RANGE
US$6 - US$16
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
CUISINES
American, Fast food, Diner
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Gift Cards Available
Reviews (406)
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391 results
Traveller rating
314
46
16
5
10
Traveller type
Time of year
LanguageEnglish
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Traveller rating
314
46
16
5
10
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All reviews fried chicken loaded fries cheeseburger honey butter kumara fries salad great burgers hot sauce friendly guys special burger blue cheese burger fuel new zealand worth the wait buns chips nz
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Reviewed 1 week ago

hi i got a chill cheese burger and my friend had a chicken burger. Both were cold and dry, overcooked beef patty and chicken was dry and had no taste plus food wasn't packed properly...!! The paper bag was so greasy i mean how could...you pack food like this for a customer... !!More

Date of visit: June 2022
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Reviewed 2 weeks ago

I walked in to order at around dinner time and even though there were few customers, they were really busy with the online orders. Had to wait for 30 mins which they told me beforehand and I was glad I waited cause the burger was...literally the best I've ever eaten! The chilli cheeseburger was to die for, the beef patty was juicy and the bun was slightly fried if I'm not wrong. Was a little chilly that night so the burger really hit the spot.More

Date of visit: June 2022
Helpful?1  
Reviewed 18 May 2022 via mobile

Good place food was so good had the fried chicken and chicken burger it was really good. Had some chips and Kumara chips too 👌🏽

Date of visit: May 2022
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Reviewed 11 May 2022

Tasty burger i had in town,very friendly and smiling staff,quick attentive when i enter the shop. Customized burger made and cooked by 'kamal' was mouth watering and delicious. Craving and can't wait to order again!!!😊🤙

Date of visit: May 2022
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Reviewed 23 April 2022 via mobile

This establishment has changed hands now and has gone down hill. Customers service and taste is not what it used to be. Sad

Date of visit: April 2022
Helpful?1  
Reviewed 21 April 2022 via mobile

Great food and awesome service , Def a must try for anybody. A menue to suit everybody, Will Def be back. Thankyou. Paulys.

Date of visit: April 2022
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Reviewed 18 April 2022 via mobile

Best vege burger I’ve had in a hot minute! Great employees and the crunchiest chips. They should open a store in the big smoke.

Date of visit: April 2022
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Reviewed 17 April 2022 via mobile

Not worth the wait. New owners and just not the same standard. A busy night where we waited 1hour for cold burgers with terrible buns. Staff packing the boxes on the counter with gloves that needed replacement as fingers were out of these. Food not...cooked together which we saw old chips pulled out of other containers in the warming draw. Our food sat on the counter a long time while the rest of the order was completed. Sorry team Paulys but you need to up your game. Potato and gravy tasted like curry potato & Chips in the loaded fries box were soggy, we took our burgers back and money was refunded as not prepared to wait. Good on you for acknowledging that.More

Date of visit: April 2022
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Reviewed 17 April 2022 via mobile

the short version of the review, I hate macdonalds and I'd go there before I come here again, if I could give 0 stars I would. for those who want more detail read ahead. So we were told 30 minute wait on order. 45 minutes...waiting ensued. They then hadn't made the shakes we ordered. 15 more minutes for 2 shakes. Then they asked if I wanted them to keep the food warm, I thought that should be a given since it was ordered as takeaway Then got the food to the truck and my partners order was wrong. the order corrected by unfortunately they put saucy food in a folded bowl so it leaked all over my partners shirt and pants. Then the chicken was full of fat, the sauce was bland, and her chicken was luke warm. My burger was right but while I could see the chilli relish I couldn't taste a skerrick of chilli The burger itself was average at best. The milk shake my partner got was banana, not lime. At least my chocolate shake was right and i will admit it was pretty tasty but that's the positive of the meal right there. 1 out of 4 things were done correctly. needles to say, as above I would give 0 stars if I could.More

Date of visit: April 2022
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Reviewed 17 April 2022

We had a lovely lunch at Pauly's, the beef and jackfruit burger were both incredible! You can tell the ingredients used are premium, everything from the buns to the sauce were all irresistible. Highly recommend popping in for a good meal.

Date of visit: April 2022
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Questions & Answers
Ask a question
James K
3 December 2018|
AnswerShow all 3 answers
Response from Merv-Taupo | Reviewed this property |
Wednesday to Sunday 11.30am late pm
0
Votes
Shane I
25 January 2017|
AnswerShow all 2 answers
Response from PaulysDiner | Property representative |
We don't sorry. Only local cards and cash
1
Vote
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Frequently Asked Questions about Paulys Diner

Yes, Paulys Diner offers takeaway services.

Paulys Diner is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5