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Bistro Lago

$$$$European, ,
80-100 Napier Road, Taupo 3379, New Zealand
+64 7-378 7080
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Overview
  • Excellent56%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“lamb rump” (15 reviews)
“truffle” (6 reviews)
“sorbet” (6 reviews)
Restaurant Hours
CUISINES
European, New Zealand, Contemporary, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
80-100 Napier Road, Taupo 3379, New Zealand
All Details
Write a ReviewReviews (493)
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1 - 10 of 481 reviews

Reviewed 1 week ago

While staying at the Hilton in Taupo we have visited the Lago several times. Great service will make your night and the food & bees are excellent. A very nice location with lake views and a couple of open fires burning away creating a really...More

Thank julianjbristow
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 3 days ago

Thank you so much for the review! We do have our fires going all winter to keep you warm so hope to see you again soon!

Reviewed 2 weeks ago

Visited here with my wife for lunch. With new chef Gareth Stewart on board we were expecting an improvement on a lacklustre visit a couple of years back. The waitstaff were pleasant and we were excited to be eating at a supposed five star restaurant....More

Thank 367DarrellB
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 3 days ago

Thank you for taking the time to provide feedback. I am glad to hear the waitstaff were pleasant but I am sorry to hear about your experience with your meal. We pride ourselves on serving excellent food but this time we obviously left you disappointed....More

Reviewed 2 weeks ago

Had buffet breakfast here after a wonderful stay. The breakfast catered for everyone and the food was very good. Beautiful cheeses and cold meat and I particularly liked the fact that you could pick either well done or just cooked bacon. Whole experience was great....More

Thank k2512b
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 3 days ago

Thanks for taking the time to let everyone know about the breakfast buffet. People often forget we do Breakfast too, buffet and a la carte for external customers too, not just in-house guests. I am glad you liked the atmosphere in front of the fire,...More

Reviewed 4 weeks ago

After reading many uncomplimentary reviews of this restaurant, it was with some trepidation that my wife and I decided to “eat in” as Hilton guests. What a pleasant surprise. The service was prompt and friendly and the food, devine, including the confit duck, lamb rump...More

Thank Ross H
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 3 days ago

Thank you for giving us a chance and I am glad we did not disappoint. I hope you will join us again soon!

Reviewed 14 May 2018 via mobile

In NZ on the beloved Birthday, for the best half. The welcome was lovely, & we felt very special. We ordered main & dessert only. Unfortunately, our 1st 2 wine choices were out of stock; 3rd one was great. But; the meal was well &...More

Thank Michael M
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 3 days ago

Thanks for your lovely review. We pride ourselves on serving delicious modern New Zealand food in a relaxed environment. I am sorry we forgot about your wine and water during your dinner. While we try and be a bit more casual than fine dining these...More

Reviewed 22 April 2018

First I would like to compliment the chef on the tasty food. No complaints there. However, the service was appalling. When I look back at the past reviews I notice complaints about the same thing we experienced. If they are working on these issues, they...More

Thank Shariquickenden
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 29 April 2018

Thank you for taking the time to write about your experience. I am glad you enjoyed the food as we take great care in delivering scrumptious food. I am sorry service was lacking during your visit. The night your group visited was a busy one,...More

Reviewed 21 April 2018 via mobile

Just had a very pleasant dinner food wise spoilt by wait staff been too pushy to get our meal selection,we were asked three times in ten minutes for our order, we were there for a relaxing evening, it was not a calm atmosphere. Felt too...More

Thank Poppet1056
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 22 April 2018

Thank you for taking the time to let us know about your experience. I am sorry you felt rushed when you dined with us. We never want to rush you, in fact we like providing guests a nice evening out. It can be tricky to...More

Reviewed 15 April 2018 via mobile

Being part of the Hilton Hotel the food prices are a little on the steep side. Had a beef burger and some buffalo chicken bites, alongside a bottle of wine. Service was great but the food was nothing special. The bar staff were also setting...More

Thank nzsarah2016
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 22 April 2018

Thanks for the review and for coming in. I'm glad you got to try our new bar menu. The goal with the new bar menu, is to have small plates to share, some larger bar food and some platters to share among friends. As with...More

Reviewed 2 April 2018

Although they have a somewhat captive audience as there are no alternatives nearby this is not reflected in either the food or the service both of which were spot on.

Thank traveller175England
Carlee-ann I, Manager at Bistro Lago, responded to this reviewResponded 22 April 2018

Thank you so much for taking the time to write about your experience! We are glad we were able to give you a window table and that you enjoyed the great lake views! Hope to see you again soon!

Reviewed 2 April 2018

We wanted a nice meal, but were too tired to go far. We ate at Bistro Lago in the Hilton and really enjoyed it. The food was good, there was a nice selection for adults and kids, the wine selection was good, and the service...More

Thank kjh529
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Ask a question
Questions & Answers
gogirl17
13 January 2016|
Answer
Response from Guido P | Property representative |
Hi St. Augustine, Sorry for the late reply. Legally we cannot have trout on the menu, I am afraid. However if you catch one, we are more than welcome to cook it for you. all we need to see if your current fishing license... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$17 - US$26
Cuisine
European, New Zealand, Contemporary, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Romantic, Kids, Business meetings, Local cuisine, Special Occasion Dining, Bar Scene, View, Child-friendly
Location and Contact Information
  • Address: 80-100 Napier Road, Taupo 3379, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Waikato Region  >  Taupo District  >  Taupo
  • Phone Number: +64 7-378 7080
  • E-mail
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