Sorrento Italian Dining & Wine Bar

Sorrento Italian Dining & Wine Bar

Someone from this business manages this listing.
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+64 7-378 8212+ Add website
Hours
Sun
12:00 pm - 9:00 pm
Mon
4:00 pm - 9:00 pm
Tue
4:00 pm - 9:00 pm
Wed
4:00 pm - 9:00 pm
Thu
4:00 pm - 9:00 pm
Fri
12:00 pm - 9:00 pm
Sat
12:00 pm - 9:00 pm
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2024

RATINGS
Food
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.3 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$10.00 – $46.00
CUISINES
Italian, Pizza, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Does this restaurant have a full bar?
About
Welcome to Sorrento, a family run and owned restaurant catering for families but also those requiring a quieter and a more relaxed atmosphere. Here at Sorrento we aim to bring an experience to your table, diners can sample Italian inspired dishes, along with the finest of ingredients sought right here in New Zealand, sample our fine wines, enjoy an evening alongside those who have popped in for a pizza or pasta or something more. At Sorrento there are plenty of options that will cater for all tastes. We believe the key to great dining lies in the quality of ingredients and the passion infused from our warm friendly staff. The chefs have a flair for perfection and there is an ambience or buzz which will add excitement to your evening. So why not try us out, the only thing that matters to us is that your visit is a memorable one.
PRICE RANGE
$10.00 – $46.00
CUISINES
Italian, Pizza, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Dinner, Drinks
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Credit Cards, Table Service, Dog Friendly, Gift Cards Available
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4.5
4.5 of 5 bubbles273 reviews
Excellent
180
Very good
37
Average
28
Poor
17
Terrible
11

These reviews are machine translated from their original language. Show machine translations?
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.

Darleyowl
Matlock50 contributions
4.0 of 5 bubbles
Jan 2025 • couples
Busy restaurant doing takeaway as well as inside & outside tables. Staff really friendly & attentive. Starter took a while to arrive & waitress identified this before we even questioned it & went to check - shortly after starters of mussels & calamari arrived - really good mussels!!! Then had beef cheek signature dish & fish of the day - both really nice.
Written 26 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shane B
Te Awamutu811 contributions
5.0 of 5 bubbles
Nov 2024 • couples
We were in Taupo a couple of days was doing our normal out for a few drinks and something to eat. We had been here before and it was excellent, no changes. My wife not a big eater had the carpaccio and I had the Marinara which I have had many times elsewhere this was excellent loaded with seafood not just a little on too, though we like to mix it up a little found ourselves back there the following night believe my wife had the Carpaccio again it was that good. Reasonably priced Chianti Big call but best Italian we have been to.
Written 17 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DaveMalvern
Great Malvern100 contributions
5.0 of 5 bubbles
Feb 2024 • couples
Booked online, immediate confirmation. Arrived early and were seated straightaway. Menus arrived, water provided, drinks order taken. All very friendly and efficient. Shared starters of bruschetta and calamari - 2 pieces of bruschetta, so 2 could share it if you wanted a smaller starter. Calamari came in a lovely light batter and didn’t have that rubbery texture you sometimes find. Mains were pork belly risotto - excellent - and beef cheeks, larger than average portion and deliciously tender in thick sauce, full of flavour. The timing between starter and main course was spot on. Good selection of wines by the glass. Too full for dessert so can’t comment. The service throughout was polite and efficient, they’ve clearly been well trained and care about what they do. Would certainly return and recommend to others.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jobi M
Wellington17 contributions
1.0 of 5 bubbles
Feb 2024 • solo
Went to the restaurant at 9. Service was poor. Didn't even get the menu till 9.30 in spite of having 4 to 5 waiters walking by you all the time. Not one of them looked at you or apologised for the wait. Ultimately, I walked out since you don't want to waste your Thursday famished in a restaurant that might or might not serve you. Not going there again. Might be good if you go in group since I saw the waiters swarm around flies. Not ideal for solo eater. Went to the next door restaurant ' The Mira' they were closing and they decided to accommodate their last customer. That's service for you. Sorrento might need to send some of their staff next door on apprenticeship to learn how to treat customers.
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorrento Dining
Thank you for getting this to our attention. We would like to apologise about your negative experience at Sorrento. This should never happen to any of our customers. We are known for our professional and friendly staff but we have failed this time and we would like to apologise about that. We will discuss this matter in further details with our wait staff to make sure this never happen again. We hope you can give us another chance next time. Thank you
Written 17 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard K
Salvador13 contributions
2.0 of 5 bubbles
Feb 2024 • family
This is a very bad restaurant. I doubt that the owners or chef has ever eaten in a good Italian restaurant, much less been to Italy. Everything was poorly cooked, poorly provisioned and poorly executed. Their idea of good cooking was to pile on ingredients - so overwhelming gobs of mozz on the pizza, for example. If you want Italian food, avoid this place.
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorrento Dining
Good afternoon Richard, Thank you for your feedback. We are so sorry we failed to meet your expectations. Most of our customers are very happy with our food and we are sad to hear that your experience was not the same. We always try our best to deliver delicious food to our customer's tables but we have failed this time and we would like to apologise about the inconvenience. We will discuss this matter in further details with our kitchen staff to make sure we do better next time. Don't hesitate to contact us on hello@sorrentodining.co.nz if you would like to discuss more about your experience. Thank you
Written 17 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Donna L
1 contribution
2.0 of 5 bubbles
Feb 2023 • couples
We arrived in Taupo to celebrate our wedding anniversary. We decided on an Italian meal after deliberating over the many restaurants reviewed on Trip Advisor. We arrived on time and were seated immediately. There seemed to be a bit of chaos when we arrived at 7 pm. However, the waitress came to take our drink order straight away, and we ordered our food and when she arrived with the bottle of wine. Then we waited for our garlic bread starter, waited and waited whilst those that were seated after us received the same delicious looking starter. At 7:40, I approached the very busy, solitary waitress on the floor to ask if our order had gone through. She immediately consulted with kitchen staff and out came the mains. Very nice, but when I asked about the starter, she asked who took the order and disappeared to find her. No starter came. We ate our main, drank our wine (thank goodness we ordered the bottle, or we would have been REAL thirsty!!!), and went to the till to pay up (after all, we could have been gathering dust waiting for the bill!). The same waitress that took the order settled the bill and asked us if everything was good. When we told her that we were "starterless," she just looked sympathetically at us and said, "Oh really?". No "sorry" or "I will go see so why this happened." This actually felt like, "ok, stop your whingeing, I'll dock it from your tab, now run along." So in summary, OK food, crap service, just go somewhere else and don't ruin your day! No thanks needed!
Written 26 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Diana P
1 contribution
1.0 of 5 bubbles
Jul 2024 • couples
My husband and I went there for our wedding anniversary, while having family look after the kids. Really was looking forward to some Italian dessert. Sadly the tiramisu is probably the worst I had. Tasted like a light/ skim version. Couldn't even finish it. Very disappointed. Once mentioned to staff members they didn't seem to be interested and charged us full, they didn't even care about it. Very sad service, definitely won't be back.
Written 13 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BigRedAl99
Malabar189 contributions
4.0 of 5 bubbles
Mar 2024 • couples
I read all the comments about the service here, but we found otherwise. Staff were very attentive and all our F&B orders arrived promptly. The bruschetta was different to previous experience but good. My partner had Lasagne, which is unusual to find on an upscale restaurant menu rather than an RSL buffet, but she enjoyed it. I had the chicken saltimbocca, which really tasted more like an Indian than an Italian meal but was ok too. The chef is a bit heavy handed with the salt for my taste. Ambience pleasant, well patronised, great location.
Written 29 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorrento Dining
Thank you for taking the time to leave us a review. We are glad to hear that you were well taking care of by our staff. We are also happy to hear that you enjoyed most of the food, however we would like to apologise about the Chicken Saltimbocca. We will discuss this matter in further details with our chefs to make sure this doesn't happen again. We hope to see you next time. Thank you
Written 17 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul P
Auckland34 contributions
3.0 of 5 bubbles
Jan 2022 • none
Arriving at the restaurant just after 8.30pm rather than a warm welcome, the manager simply said the kitchen will be closing shortly so you will have to eat quickly! I think he needs to learn some basic hospitality etiquette. We hesitated and thought shall we look elsewhere but as it was getting late we took a table. The menu was very old school - a classic 1980's take on Italian food. The lamb shank was just about acceptable and the pasta dish was okay but both needed some seasoning as they were both bland. Apart from the manager, the staff were delightful and genuinely very helpful. We paid just under $100 which included one glass of wine. A bit steep considering the food was very average.
Written 30 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shirley D
Good afternoon Paul We would like to deeply apologize about the manager’s behaviour this day as it is totally unacceptable. We had several issues with him and negative feedbacks about him from our regular customers so he is not with us anymore as we are prioritising friendly & excellent service. Regarding the food we will discuss about this matter in further details with our head chef to see what we can improve. We apologize for the experience you’ve had at Sorrento and we really hope that you can give us another chance.
Written 14 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travel54291829826
1 contribution
5.0 of 5 bubbles
May 2023 • family
I had a fantastic experience here. The owner arrange the baking of a special Italian cream cake for mum's birthday, totally went above and beyond to accommodate us. Manager Shirley on the night presented the cake and even sang happy birthday for a bit. Great experience
Written 1 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nobby nz
Auckland Central2 contributions
5.0 of 5 bubbles
Jul 2022 • friends
We visited Sorrento restaurant on Friday evening and were made to feel welcome the web of we arrived. The attentiveness of the team was outstanding from the outset, with a delicious pizza bread entree arriving at our table as we waited for our other guests to arrive. The prawn cocktail was a delicious 80’s throwback and the mains were all outstanding. The wine list was top notch and the guest vino which we selected was one of the best one had. Finishing with the the gingerbread Martini was the best finale ever! We will be back!
Written 15 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KidDocDMC
Birmingham686 contributions
2.0 of 5 bubbles
Jun 2024 • family
The place was empty when we arrived on a chilly evening, yet the host insisted we sit outside because “the restaurant was booked up for the evening.” There was a beeping noise that permeated the patio, but the host insisted it was from outside somewhere. I realized it was a malfunctioning ice cream cooler, and turned it off. He then got upset with me, though when we turned it on again, it wasn’t beeping anymore. The temp on the unit read 17.6 which is way too warm for ice cream. The food was mediocre and not particularly Italian. I had the gnocchi, which for some reason included edamame. My son had a chicken pizza, which he didn’t finish, even though he hasn’t eaten for the entire day. I also had a green salad, which was more Greek than Italian with olives and feta.
Written 29 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ke'iki
Maharepa6 contributions
5.0 of 5 bubbles
Aug 2024 • couples
Wonderful meal from aperitif to dessert. I took the Beef Cheek which was really excellent. My husband took the Pork Belly, crisp and fluffy wow. As a starter for oysters and beef carpaccio, our main dishes and to finish a delicious tiramisu. We absolutely had to taste the Lamb Shank, which we took away, very good. We love to eat, and here we got our money's worth. The 3 waiters were very welcoming, helpful and smiling. Strong Recommendation!
Automatically translated
Written 30 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eszter v
174 contributions
3.0 of 5 bubbles
Oct 2024 • couples
The restaurant Sorrento is located in a parallel street to the sea promenade where there are many fast food restaurants. This restaurant offers Italian style food. We had bruschetta which was soaked in olive oil and there was too much balsamic acid on the top. But then we had an exquisite spaghetti with prawns and lemon sauce, which was perfect. It is a pleasant restaurant with a very kind service.
Written 27 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Compass59780218133
3 contributions
5.0 of 5 bubbles
Aug 2024 • couples
We wandered around looking at menus and comparing, but not sure what to eat. We did go in and briefly sit in one place but after seeing the incredibly sad coleslaw being left on the plate by another diner, we left as had seen a delicious salad nearby. Anyway we decided on Sorrento and instantly were pleased with our choice, sitting by the toasty warm fire in a nice environment. The calamari was the best I have eaten in years and the pork belly was delicious too. We thought good value for money.
Written 9 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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SORRENTO ITALIAN DINING & WINE BAR, Taupo - Menu, Prices & Restaurant Reviews

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