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Nikau Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
European, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner, Drinks
View all details
meals, features
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Stay-at-home policy for staff with symptoms
  • Contactless payment available
  • Proof of vaccination required for guests
Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (92)
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4
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Reviewed 13 June 2021 via mobile

The Nikau restaurant has a warm inviting atmosphere enhanced by a glowing log fire. We were able to find meals to suit our vegan requirements and they were excellent. Service was efficient but at the same time friendly. We would recommend this restaurant especially if...staying at the Millinium.More

Date of visit: June 2021
Helpful?
Reviewed 10 June 2021

The food was terrible and extremely overpriced. The steak tasted like it was boiled, the lamb shank tasted microwaved, the pizza was doughy and the kids chicken tenders were like cardboard. The only available soft drinks in the bar and restaurant were Pepsi and Pepsi...max, no lemonade. The bar was supposed to be opened until 9pm but they closed well before that. I do not recommend at all, don't waste your money.More

Date of visit: June 2021
Helpful?
Reviewed 11 April 2021

Dined here as part of the hotel stay and dine. Not many options Garlic bread was a bit soggy and smothered with cheese Lamb shank was ok Beef burger was a burnt around the edges and crumbly homemade mess and bun was clearly supermarket bought....Dessert was 3 balls of ice cream with 100's and 1000's and a wafer cone on top ( again supermarket cheap)....why was a kid dessert in an adult menu at all??!?! Had to send wine back twice...first time with a bug floating in it and second time a very dirty glass. Also wines are only listed by brand and not grape variety...not good when charged $14 for a glass. To their credit they only charged for one glass of wine. Ambience is a bit poor, lighting could do with a bit more strategy. Tables are bare and so not very inviting. Our waiter was working hard trying to please but one person cannot make up for many downfalls from an entire estabilshment.More

Date of visit: April 2021
Helpful?
Reviewed 29 June 2020 via mobile

Even the room service is high quality; there fast service with a smile and delicious meal all around a+++

Date of visit: June 2020
Helpful?
Reviewed 15 June 2019

The staff were friendly and helpful when deciding what to eat, there is a new chef and new winter menu which was awesome. Couldn't fault any of our dishes.

Date of visit: June 2019
Helpful?
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 13 August 2019

Thank you MarkandTrina for your feedback. We're happy you had such a great meal in Nikau, and look forward to welcoming you back again soon.

Reviewed 19 April 2019

Planned our evening around returning to this restaurant for dessert and drinks. Was told closing time was 11pm. Tuned up at 9:45 to be refused entry. So disappointing and no explanation or apology offered.

Date of visit: April 2019
Helpful?2  
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 13 August 2019

Please accept my apologies for the confusion over the closing time of the restaurant, and the lack of explanation offered.

Reviewed 10 April 2019 via mobile

I dined here for a quick meal while staying at the hotel. The staff serving were super friendly and asked about my day and made polite conversation. I ordered seafood chowder which was delicious and arrived in good time. I would be happy to dine...here again and there was no need to book in advance.More

Date of visit: April 2019
Helpful?1  
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 12 June 2019

Dear alipa50 - we're delighted you had a great experience dining in Restaurant Nikau. Thank you for sharing your feedback. We look forward to your return visit. nga mihi

Reviewed 20 March 2019

We were tired after a long day.... hoping in a decent hotel dinner... got an EXCELLENT one! The manager was nice and kind, quick in taking orders and delivering drinks. Food was excellent and the suggested wine fabulous. Thanks

Date of visit: February 2019
Helpful?
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 29 March 2019

Thank you for posting your review Giampietro. We're happy you enjoyed your experience in Restaurant Nikau. Safe travels Ngā mihi

Reviewed 9 October 2018

I hadn't been to Nikau restaurant, for our few years, and I was very pleasantly surprised on the menu choice. It was great as I expected the standard traditional hotel menu but got some very inspiring menu choices. I was pleased the party I was...with chose different options as I wanted to see the dishes. The service was very much above average and the whole atmosphere of the restaurant has to make this a great choice to dine at.More

Date of visit: October 2018
Helpful?
Pipiana W, Manager at Nikau Restaurant, responded to this reviewResponded 5 December 2018

Dear Brett Thank you for sharing your feedback following your dining experience in Restaurant Nikau. We're delighted you and your group had such a great evening, and it was lovely hosting you. We hope to welcome you to Nikau again in the very near future....More

Reviewed 7 September 2018

It's just located inside the Millennium Hotel, where we stayed during the visit to Rotorua. The food are well presented and tasty, and the service is excellent. It's a smart choice for dinner.

Date of visit: July 2018
Helpful?1  
Tony M, Director of Sales at Nikau Restaurant, responded to this reviewResponded 8 September 2018

Kia ora, Thank you for taking the time to post your comments about the Nikau Restaurant. We are pleased the service was excellent, the food tasty and well presented. Look forward to having you stay with us again. Ngā mihi.

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Questions & Answers
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BenPrangnell
17 May 2016|
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Response from lottowon | Reviewed this property |
Please google Nikau restaurant rotorua.
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Frequently Asked Questions about Nikau Restaurant

Yes, Nikau Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Nikau Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4