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Urbano Bistro

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$26
CUISINES
European, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Floors marked for social distancing
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (1,175)
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1,095 results
Traveller rating
654
298
83
35
25
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LanguageEnglish
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Traveller rating
654
298
83
35
25
Show reviews that mention
All reviews brunch duck burger fenton street fish of the day motel mains
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Reviewed 15 April 2022

We had not been to Urbano for a number of years but most impressed with our midweek visit recently. We had one of the nicest vegetarian meals we have ever had in Rotorua. Even though it was midweek and red light setting, it was well-patronised....Plenty of room between tables so you were not aware of other conversations. The ambience was great and the service attentive. A huge wine selection to choose from as well. My only complaint is that there was only one vegetarian main to choose from and it would have been nice to have more choice.More

Date of visit: April 2022
Helpful?
Reviewed 24 March 2022

WE've been to Urbano many times and have always had a great experience there - delicious food! And they cater easily for my partner who is dairy and gluten free so a difficult customer - no problem here!

Date of visit: February 2022
Helpful?
Reviewed 26 January 2022

Our group celebrated a 60th birthday. The staff waiting on us at the table were very friendly and prompt, food delicious and atmosphere perfect. If there is anything to comment on, it would be the woman at the door when we arrived. A smile and...friendly word would have made such a difference to the total experience.More

Date of visit: January 2022
Helpful?
Reviewed 20 January 2022 via mobile

3 of us ate, staff were nice, but food very ave, my bacon was so crispy you couldn’t have used it to make shoes out of my partners dumplings were bland but the burger was good.

Date of visit: January 2022
Helpful?
Reviewed 12 January 2022 via mobile

The staff here are super friendly and go out of their way to make you feel welcome. We ordered entrees which filled us up and didn’t finish our mains but took it away.

Date of visit: January 2022
Helpful?
Reviewed 10 January 2022 via mobile

Best restaurant in Rotorua! Tasty food, excellent service and incredible presentation! As a foodie, that’s 5/5 for me!!! Highly recommended

Date of visit: January 2022
Helpful?1  
Reviewed 1 January 2022 via mobile

What a great find near our doggy friendly hotel - this doggy friendly restaurant offers amazing food from Breakfast through to dinner. We went twice, both times the service and food was amazing. We were also lucky enough to meet the owners who were a...delight to chat with. We look forward to our next visit when we travel back through Rotorua.More

Date of visit: January 2022
Helpful?
Reviewed 23 October 2021 via mobile

Wonderful service and perfect food. Just come back from the UK and been to several Michelin star restaurants. This is in fact comparable to them. The meat / protein is always cooked to perfection whatever you choose. The accompaniments are a perfect match. A real...gem! I rarely post reviews but they deserve it so had to! Also - Shout out to our waitress Preet, who always makes us feel so welcome!More

Date of visit: October 2021
Helpful?
Reviewed 13 October 2021

We went on a Monday for dinner so it wasn't crowded. Staff were friendly and helpful and the service was great. The menu is not fussy but varied and delicious. It was the ideal place to celebrate a birthday. We enjoyed it so much we...went there again on the following evening. Still loved it.More

Date of visit: October 2021
Helpful?
Reviewed 13 August 2021

Dining atmosphere is out of this world. The food was amazing as my appetite has not been the greatest lately however I managed to demolish the Fish of the Day go onto the cheeseboard as well. a As a trainer of Hospitality for 23 years...who is picky about service etiquette I could not fault anything. Timings, attentive without been obtrusive.More

Date of visit: August 2021
Helpful?1  
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Questions & Answers
Ask a question
c0mmuter
12 April 2021|
Answer
Response from Julie S | Property representative |
Love to see you next time your visiting Rotorua and Thank you for acknowledging the error.
2
Votes
Cynthia W
3 July 2017|
AnswerShow all 2 answers
Response from Michelle B | Reviewed this property |
Yes they had something for everyone 😊
1
Vote
amarnac
24 September 2016|
Answer
Response from JulieS1559 | Property representative |
We serve vegetarian options but not vegan sorry
0
Votes
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Frequently Asked Questions about Urbano Bistro

Yes, Urbano Bistro is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Urbano Bistro is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4