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Urbano Bistro

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Single-use or sanitized menus
Read more
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$11 - US$29
CUISINES
European, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,158)
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1,078 results
Traveller rating
641
297
81
35
24
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LanguageEnglish
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Traveller rating
641
297
81
35
24
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Reviewed yesterday

We went here our first morning in Rotorua. The meal was top notch. The service was friendly and fast. We decided to try somewhere else on day two and regretted not coming back to Urbano. Our last morning we couldn't get in it was so...busy and we wished we had booked. The best selection and presentation of all of the places we tried, by far.More

Date of visit: April 2021
Helpful?
Reviewed 4 days ago

Have just had amazing meal at Urbano this evening. Did not book just rocked up and it was the best meal ever. Staff amazing drink beautiful and food just perfect. Richard has been in the industry for a long time and it was great to...chat with him. I would recommend Urbano in Rotorua last time here we went to The Street and it was not a nice experience.More

Date of visit: May 2021
Helpful?
Reviewed 1 week ago

Catch with old friends and we got a great table , top waiter and splendid food. We did not want to leave , and had 3 courses that were perfect. Good to be able to joke with staff and lighten the mood for all. Great...place , we will be back soon.More

Date of visit: April 2021
Helpful?
Reviewed 1 week ago

Enjoyed a top dining experience last night at Urbano....certainly one of Rotorua's top restaurants. Relaxing atmosphere, great staff (friendly and attentive) and excellent food -ostrich special was superb.

Date of visit: April 2021
Helpful?
Reviewed 4 weeks ago

Please don't bother dining here...food is well below average and service is bad as well. Pizza is just a ready made base with toppings...not what you expect from an Italian inspired restaurant. Lamb meatballs were very spiced...again not very mediterranean. Ambience was a bit hit...and miss...looks nice from a distance but tables were a bit sticky and servers did not bother setting it up...a jug of water was served with a dish on top to keep flies out of it... Not going back.More

Date of visit: April 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 3 weeks ago

This review does not resemble anything at Urbano Bistro - Fenton street, the menu doesn’t match - we don’t have an Italian menu with meat ball or pizza. Is it possibly meant for Urban Gustro - Eat street??? Please correct review

Reviewed 4 weeks ago via mobile

I was warned would smell of fish and be overpriced. Did not dissapoint. Terrible smell of fish upon entering. Had booked a table 4 days ahead and we were placed right next door to the toilet door, not a nice table on the window. Lots...of dopey flies hovering. Waitress overly keen and cleared entree plates whilst I was still eating. Was I being rushed out??? Overpriced. My hard earned money will be spent elsewhere.More

Date of visit: March 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 3 weeks ago

We are sorry your experience wasn’t as expected. Our booth seating is very popular but we could have easily moved you on request. We only use fresh fish delivered daily, so unsure of a fishy smell.

Reviewed 4 weeks ago

We love dinning here. Not only is the service super the food is fantastic. It is always at the top of our list when we visit Rotorua. This time we brought our family and they to loved it. Looking forward to coming again 😋

Date of visit: April 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 4 weeks ago

Thankyou so much for supporting us and taking the time to writing a review. It is appreciated by our team. Look forward to seeing you again soon.

Reviewed 14 March 2021

came here with my Sister for lunch last week the service is always a pleasure and owners so lovely the food is always excellent!!

Date of visit: March 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 31 March 2021

Woo Hoo 5 stars!! Thankyou for taking the time to share your experience

Reviewed 18 February 2021

We had lunch here last week. The food was great, the staff friendly and welcoming, everything is clean and tidy, nice relaxing atmosphere, And we were able to sit outside with our dog. - they even brought her a water bowl. Thanks for a fabulous...experience Urbano.More

Date of visit: February 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 20 February 2021

Thanks for sharing your experience. Look forward to seeing you again

Reviewed 13 February 2021 via mobile

Always a great spot to eat in Rotorua. Food was delicious and the service spot on. I’ve had dinner and lunch here in the past and it’s always great food.

Date of visit: February 2021
Helpful?
JulieS1559, Owner at Urbano Bistro, responded to this reviewResponded 14 February 2021

Thankyou for sharing your experience Look forward to hosting you again soon

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Questions & Answers
Ask a question
c0mmuter
12 April 2021|
Answer
Response from Julie S | Property representative |
Love to see you next time your visiting Rotorua and Thank you for acknowledging the error.
2
Votes
Cynthia W
3 July 2017|
AnswerShow all 2 answers
Response from Levinite70 | Reviewed this property |
Yes they had something for everyone 😊
1
Vote
amarnac
24 September 2016|
Answer
Response from JulieS1559 | Property representative |
We serve vegetarian options but not vegan sorry
0
Votes
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Frequently Asked Questions about Urbano Bistro

  • Yes, Urbano Bistro is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

  • Urbano Bistro is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4