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Reviews (23)
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Reviewed 10 January 2020

Loved it, I don’t know where people are getting the poor service from cause mine was on point and even got given a extra peace of chicken for the wait, which wasn’t expected. Really enjoy there chicken here not to spicy and not soaked in...oil like K.F.C or bakery’s.More

Date of visit: January 2020
Reviewed 26 October 2019 via mobile

On first appearances the restaurant looks bright and new, but then the customer service that should great you, is some how missing. After waiting for staff to finish speaking in their own language I was able to place my order. Once placing my order I...had a short wait and had a delightfully full tray everything in its place, but then the issue cold fries!! Well warm-ish fries, certainly not fresh :-(More

Date of visit: October 2019
Reviewed 12 September 2019

Terrible service RUDE kept customers waiting while doing other things the girl that served the couple in front of me thought it was ok to have a conversation with another employee instead of serving the customers waiting for over 5 minutes with no service.Not friendly...food was below average tasteless not a good experience.More

Date of visit: September 2019
Reviewed 16 July 2019

Over priced, chicken over seasoned in places making the batter soggy, potato and gravey thick too and tasted foul. Sad i wasted my money on such bad food

Date of visit: July 2019
Reviewed 17 June 2019

Texas Chicken Te Ngae Road, has very poor customer service. The lady at the counter is so unfriendly, very very poor customer service. A male Indian took our order, and he told us that it wait time is 15minutes. So, it is OK. Then, we...sit on our table, I felt that we are waiting for a while, so I stand and went to the counter, and just want to follow up my order. A female Indian is the one in the counter. I asked her about my order, and she said yes it is coming. And then she asked me this "why is the person who took your order did not tell you how long", so I said yes, he did told us that it will be 15minutes, and so she said so it is only 9minutes. OMG I was just asking, and she has some attitude. And, went back again and asked for a spoon, and she said haven't I gave you spoons, 'my reply was yes you did, and you gave me six. You have six and you want another one, and I said yes I want nother one tto be used as serving spoon for our gravy and coleslaw that we are sharing. WHAT AN ATTITUDE. Will never go back again. Absolutely poor customer service.More

Date of visit: June 2019
Reviewed 26 May 2019 via mobile

Had all three flavors of chicken. Found it was overload with crispy batter. But was filling for the price. Unfortunately it wasnt no kfc. But give it a try if your a chicken fan like me.

Date of visit: May 2019
Reviewed 25 May 2019

We went during the first week Texas Chicken opened last year. Due to opening week it was very busy with people trying out their food. We were very impressed with the food at all. Found chicken coasting tasteless and chips just ok. Only preference was...coating was not too oily. Disappointed with food overall and haven't been back.More

Date of visit: October 2018
Reviewed 20 May 2019

It was alright we just wanna try it to see if its better than kfc their chicken was quiet plain no flvour, i rather have kfc :)

Date of visit: May 2019
Reviewed 11 May 2019

The other night we decided to have dinner here and was greeted by an awesome staff member. I think his name was Zack and his customer service was amazing 😍 People really make a business and places definitely need more people like him. He mentioned...he will be starting his new job in Auckland next week so would like to wish him the best of luck!!More

Date of visit: May 2019
Reviewed 30 April 2019 via mobile

Was not impressed with the staff at the Rotorua Texas chicken. My partner slipped on their wet floors due to lack of visible signage saying so, they then failed to do anything health and safety regulated.

Date of visit: April 2019
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Frequently Asked Questions about Texas Chicken

Yes, Texas Chicken offers takeaway services.

Yes, Texas Chicken offers delivery services.