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The Factory Smokehouse & Grill

170 Old Taupo Road, Rotorua 3015, New Zealand
+64 7-346 0100
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  • Excellent82%
  • Very good16%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“cheeseburger” (12 reviews)
Closed Now
American, Fast food, Grill, Gluten Free Options, Vegetarian Friendly
$$ - $$$
170 Old Taupo Road, Rotorua 3015, New Zealand
All Details
Write a ReviewReviews (196)
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1 - 10 of 189 reviews

Reviewed yesterday via mobile

My husband had an average burger that was nothing to write home about and I had ribs that made me violently ill and didn’t even taste nice. Truly don’t get why people rave about it. Better burgers from McDonald’s!

Thank sarahanderson75
Reviewed 4 days ago via mobile

Don't be put off by the lack of looks from the outside! It's a well run place, with friendly staff and of course amazing food. We spent ages deciding what to eat because everything sounded so yummy. The kitchen is visible and the whole place...More

Thank Laura G
Reviewed 2 weeks ago

Cannot recommend this place enough. The owner(?) was so friendly, fun, and personable and we appreciated the laidback nature of the place. The BBQ was top-notch and my burger was as tasty as any I have had in the states. All for a very affordable...More

Thank Peter D
Reviewed 2 weeks ago

I tried this place twice and still think it is ok.I have had ribs in usa and they were better in usa.Probably would not go back.

Thank rotoruacindy
Reviewed 2 weeks ago

We get their "Get smoked for 4" and "Light smoked for 2" combo meals for take out. Up to the parents house and feeds more than 6 easily - great food, no fuss, friendly personal service. Meat heavy if that is what you like. The...More

Thank LouisAngelaS
Reviewed 2 weeks ago via mobile

Reading the fab reviews you’d be crazy not to visit, so we did. The restaurant pulls no punches - they’re all about uncomplicated, full sized meals at great prices. It’s really meaty, deep fried and celebrate the animal fat. I bet most men are salivating....More

Thank MTBdownhill
Reviewed 4 weeks ago via mobile

Pork belly Bites with Orange Pop BBQ Sauce - sensational! Ordered ‘The Original’ burger and it was delicious... I topped it with the left over Orange Pop BBQ Sauce from the Pork Bites and it was so good. Service was friendly and noticeably passionate. Highly...More

Thank Kain B
Reviewed 4 weeks ago via mobile

Ate here last night, abit off the beaten track from the main hotels but being one of the top restaurants in Rotorua I had to go! Would love to see some brisket & burnt ends on the menu! We shared the bbq for one &...More

1  Thank Eloise B
Reviewed 4 weeks ago via mobile

After reading TA reviews thought I better check it out with the family. OMG As a southern style BBQ lover I was in heaven, delicious pulled pork and tangy sauce and fantastic burgers. Dined with three others and we all were raving about the food....More

Thank Kiwi M
Reviewed 12 August 2018

My girlfriend and I have just visited The Factory Smokehouse (a Sunday evening) and were both incredibly impressed. We had a sharing platter and some extra pork belly, both leaving feeling very full and satisfied. The manager was talking to us about the ingredients and...More

Thank Liam H
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Questions & Answers
16 March 2018|
AnswerShow all 2 answers
Response from Lubee17 | Reviewed this property |
You will definately not be disappointed. The staff are fantastic. The food is totally out of this world.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$14
Lunch, Dinner, Drinks
Restaurant features
Takeout, Seating, Parking Available, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Child-friendly, Groups, Kids, Local cuisine, Special Occasion Dining
Open Hours
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 9:00 PM
12:00 PM - 2:30 PM
5:00 PM - 9:00 PM
Location and Contact Information
  • Address: 170 Old Taupo Road, Rotorua 3015, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-346 0100
We proudly bring you food with soul to our little piece of the world. Restaurant quality in-house smoked meats,Gourmet in-house ground burgers, Gluten-free seafood at takeaway prices. Oh and we make our own bacon.
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