Really good food. The pork belly bites are a must try. Tried the "Original" burger, calamari, onion rings and pork ribs as well, enjoyed everything.

Jason and the team really know how to put together a burger. I’ve bought my team of 15 here one night and they were more than accommodating even though the place was packed. Best burgers in NZ. Hands down.

If you're looking for somewhere with a relaxed family atmosphere then this place works. The staff are friendly, the prices are reasonable and the food is good. We had the burgers, which were tasty and easy to eat without the filling all slopping onto your...More

Hi when i entered the restaurant - it looked a little bit like in USA, from which they took most probably an inspiration. I ordered hamburger with beef meat, onion, lettuce, tomato,cheese,bacon - i dont remember the name of it. Anyway it was good -...More

Us Texans are dissenting from the majority. We’ve also lived in the Carolinas and had amazing BBQ in KC. Nothing authentic here. Carolina sauce tasted like Ketchup. Maple BBQ was watered down and tasteless. KC sauce was another variation of ketchup. Onion rings weren’t very...More

OMG! Fantastic food! Flavoursome!!! Awesome burgers!!! The Steak was melting in my mouth! Big portions! Friendly and attentive service! A must visit in Rotorua!

The food is great and 98% of their menu is gluten free which my husband loves. It’s often hard to find good burgers but here you have no problem and aren’t limited by gluten... so good.

OMG - what can we say. My wife has Coeliac and on our trip to New Zealand we have twice been told her food was gluten-free to only find out that it was not. No such troubles at the Smokehouse Factory. Jason, the manager, is...More

Delicious, juicy burgers and tasty fries! A must visit for anyone loving these and wanting to get the best. Atmosphere and stuff were beyond expectation.

Wow! What an awesome experience. Being Coeliac I was spoilt for choice. The best battered fish and chips I have ever had! And as for the cinnamon donut, heaven! Awesome service too 👍. This place is going to be a must whenever we are in...More