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The Factory Smokehouse & Grill

170 Old Taupo Road, Rotorua 3015, New Zealand
+64 7-346 0100
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  • Excellent87%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“cheeseburger” (11 reviews)
“burgers” (35 reviews)
Closed Now
American, Fast food, Grill, Vegetarian Friendly, Gluten Free Options
$$ - $$$
170 Old Taupo Road, Rotorua 3015, New Zealand
All Details
Write a ReviewReviews (140)
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1 - 10 of 135 reviews

Reviewed 2 days ago via mobile

This is the best burger in NZ. It took me straight back home to my southern US roots. The smell alone indicated something fantastic was happening in the kitchen and boy did they deliver! I loved every bite! If you want a tasty burger, look...More

Thank jordan j
Reviewed 2 days ago

After reading the tripadvisor reviews decided to try it out. Really pleased we did. Fantastic burgers and loved the dirty chips. Great value for money and would recommend if staying in Rotorua.

Thank destination551
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Reviewed 3 days ago

Very casual place but food was delicious. Burgers and smoked meats, chips and amazing home made sauces. Eat in and takeaway.

Thank Sarah A
A TripAdvisor Member
Reviewed 6 days ago via mobile

Called in last night with two families with teenage kids..... relaxed atmosphere, friendly staff and fantastic food....was enjoyed by All!

Thank A TripAdvisor Member
Reviewed 6 days ago via mobile

The burgers were excellent, you can smell the lovely grill from outside! The pork belly bites are so good that the kids were fighting for more. I love the dirty fries too. 10/10 would recommend.

Thank Melanie O
Reviewed 1 week ago via mobile

One of the best meals we've had lately and amazing value for money. Had original burger, dirty chips and fish and chips meal and they were fantastic

Thank Emily R
Reviewed 1 week ago via mobile

My husband and I went here the other night with my Mum, the food and the service here is amazing! There's a reason they're the #1 restaurant in Rotorua! You can bet we will be making the trip over just for these burgers! Just a...More

Thank Carissa M
Reviewed 2 weeks ago via mobile

This place is heaven!!! We had 4 different types of burgers, the potato salad, pork belly bites and the guilty fries and let me tell you I do not feel guilty in the slightest. All of it was straight up delicious and so very very...More

Thank Brenda V
Reviewed 2 weeks ago via mobile

Wonderful hamburgers and shared the pork belly bites as well yum yum. The bar caters for all drinks and the service is quick.

Thank bms2016
Reviewed 2 weeks ago via mobile

The meal is fabulous. The service is right up there amongst the best. Lovely spacious venue We had a work get together and everyone commented about the great off road parking. And how beautiful the meals all were. They cater with alcoholic and non alcoholic...More

Thank Lubee17
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Questions & Answers
16 March 2018|
AnswerShow all 2 answers
Response from Lubee17 | Reviewed this property |
You will definately not be disappointed. The staff are fantastic. The food is totally out of this world.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$16
Lunch, Dinner, Drinks
Restaurant features
Takeout, Seating, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Local cuisine, Kids, Groups
Open Hours
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 8:00 PM
12:00 PM - 2:30 PM
5:00 PM - 9:00 PM
12:00 PM - 2:30 PM
5:00 PM - 9:00 PM
Location and Contact Information
  • Address: 170 Old Taupo Road, Rotorua 3015, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-346 0100
We proudly bring you food with soul to our little piece of the world. Restaurant quality in-house smoked meats,Gourmet in-house ground burgers, Gluten-free seafood at takeaway prices. Oh and we make our own bacon.
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