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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch
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meals, features, about
Reviews (51)
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51 results
Traveller rating
18
12
10
3
8
Traveller type
Time of year
LanguageEnglish
Traveller rating
18
12
10
3
8
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Reviewed 14 February 2021

Theres no easy way to put this, we visited your restaurant this evening for takeaway Thai food. I asked that the Khao pow gai (Spicy chicken basil on rice), be authentic Thai. What we received was anything but authentic. My wife is Thai and we...have lived in Thailand, the food you produced has the wrong ingredients, the wrong flavours, too much sugar... it simply isn't Thai food at all. It's an injustice to call it such. Spicy basil on rice typically only has a few ingredients as follows. Oyster sauce, soy sauce, fish sauce, garlic, chilli, Thai basil and perhaps a single vegetable like green beans or carrots etc. It never has cauliflower, cabbage and loads of other vegetables like what you have served, the excess veges completely drown out the dominate basil flavour the dish should have. The fish cakes we ordered, are obviously from a frozen packet.... The masamman curry was way over sweetened yet lacked the correct flavour and colour the texture too was way off the mark.More

Date of visit: February 2021
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Reviewed 2 February 2021

From start to finish, our experience here was nothing short of phenomenal. From the warm welcome from the gentleman upon our arrival to the quick and speedy table service, nothing was too much of a problem. Our meals were some of the best Thai we've...ever had and the portion sizes were BIG! My hollow legged partner even had to succumb to a takeaway container for his leftovers. We also indulged in two jugs of the fruit drinks with strawberry and blueberry jelly balls - we were hooked! Our biggest highlight of the evening, however, was our table service from our young server, Jessica. We eat out often, and her genuine joy and pleasure of taking care of not only us but all of her tables, was spectacular and some of the best service we've ever experienced. Thank you, Jessica. You're a gem! We'll definitely be back.More

Date of visit: January 2021
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Reviewed 26 August 2020 via mobile

Lovely Lunch! My wife & I selected from the lunch menu which has a huge choice for a fixed price (linked to your meat choice), my stir fried noodles were exactly as I requested as was my wife’s Tom Yum Soup. I was extremely delighted...with the service & food, especially as a couple of previous reviewers had set my expectations a bit lower. For an eat-in lunch, this place is a must!More

Date of visit: August 2020
Helpful?3  
Reviewed 13 July 2020

We ordered two takeaway meals on Saturday night. After placing a phone order and being told it would take 25 minutes we turned up on time. However, when going to the counter to pick up and pay for our meals we were told they were...not ready, and to stand to the side of the counter. Ten minutes later we enquired again, and were told that the meals were still not ready. Upon asking for a third time one of the males behind the counter said that he had accidentally given our takeaway meals to another person who took them when he called out my name (I never once heard anyone calling my name out!). He said he had tried to run after the female to get the meals back but had been unsuccessful (again, this was something I did not witness happening!). The male then found my handwritten order on the counter and said he would get the kitchen to cook it immediately. I also then pointed out, when I saw the piece of paper that the order had been written on, that the order had been taken down incorrectly and I would have had the wrong dish given to me! We were also offered a glass of water each whilst we waited - what a joke!!! 30 minutes after our original time that we were told to collect the meals we were given them. When eating the two takeaway meals back at home we struggled to find many pieces of chicken in our Thai Aroma Stir Fried Satay and out Pad Si Eiw dishes. To say we were disappointed with the service and the quality of the food is an understatement! We were also part of the "debacle" on Mother's Day when we had to wait 90 minutes for our takeaways after the time the meals were due to be collected, due to the fact that they had taken too many orders. Thai Aroma has been a real disappointment, especially when we are trying to support a local business. We had been loyal and regular customers at this restaurant, but will not be getting takeaways from here again in the future (we will go to other Thai restaurants instead to get better service and food!)More

Date of visit: July 2020
Helpful?1  
O3263ABsuzannes, General Manager at Thai Aroma Restaurant, responded to this reviewResponded 15 July 2020

Hello Lisa Suzanne here from Thai Aroma, we apologies for the delay with your meal, we still remembered what happened on that day and your meal was been delayed caused by the mis-picked orders, our staff offered you water and seats while you were waiting...More

Reviewed 6 June 2020 via mobile

Had a Pad Thai, Have noticed the food has been going down hill over the last few months, the chicken was so tough, the dish was over loaded with tomato sauce, far to sweet to eat, so went straight in the bin, won't be bothering...again.More

Date of visit: June 2020
Helpful?
O3263ABsuzannes, General Manager at Thai Aroma Restaurant, responded to this reviewResponded 15 July 2020

Hi there, we apologise for your unsatisfied experience. Our Pad Thai recipe is different than other Thai Restaurant or takeaways, we DO NOT use tomato sauce, We DO NOT use bottled lemon juice for our Pad Thai, and we provide fresh Lime/Lemon for adjusting your...More

Reviewed 6 March 2020

We had a shared mixed entree and it was all very good, except the fish cake was a wee bit rubbery. The rest of this course was very tasty, especially the curry puff. Then we had one medium green curry with beef and a little...extra spice with rice and one mild red curry with duck and served with rice and both were indeed really yummy. Very beautiful sauces and their mix of spices and flavours was just perfect. A cold beer and a lovely cold chardonnay accompanied the food. We couldn't believe how busy they were with Uber Eats and general takeaways as well. A lovely meal for our 37th Wedding Anniversary thank you.More

Date of visit: March 2020
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Reviewed 8 February 2020 via mobile

Popped in last minute for a late night dinner. The food was delicious, excellent service and staff were very friendly. I will definitely visit again. Thank you for a lovely meal!

Date of visit: February 2020
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Reviewed 1 February 2020 via mobile

Had lunch with a friend, very impressed with cleanliness, food and service! Great cheap meals. This little gem was a nice surprise! Will definitely be back

Date of visit: January 2020
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Reviewed 8 November 2019

Took a chance to try this place. Did not book, so fortunate to get a table. Found the staff very accomodating & pleasant.

Date of visit: October 2019
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Reviewed 13 October 2019 via mobile

After a very long journey enjoyed dinner the friendly team helped me sort out choices and chatted away. Fast service embarrassed I so too tired to eat it all.

Date of visit: October 2019
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Frequently Asked Questions about Thai Aroma Restaurant

  • Yes, Thai Aroma Restaurant offers takeaway services.

  • Yes, Thai Aroma Restaurant offers delivery services.

  • Thai Aroma Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 4
    • Value: 3.5