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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $35
CUISINES
Cafe, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
View all details
meals, features, about
Reviews (129)
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128 results
Traveller rating
45
29
18
14
22
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Time of year
LanguageEnglish
Traveller rating
45
29
18
14
22
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Reviewed 1 week ago

Used to be great for casual dining Not planning on returning- over priced food and drinks ($ 5 for a can of coke). Food - cold/not great quality

Date of visit: May 2024
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Reviewed 1 week ago

Do not eat here! Food is terrible and they don’t care ! Has the worse experience here and they don’t value their customers. Went for a special occasion and left without having my meal and a bunch of lame excuses. An offer to reheat the...terrible food was what was offered. Don’t spend your money here!More

Date of visit: May 2024
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Reviewed 7 February 2024 via mobile

Stumbled upon this cafe when passing through. Very welcoming staff - all with smiles and hellos! Lovely little playground with slide into a ball pit. Perfect for 9mo and 3yo. Delicious meat and salad on rice. Well worth the visit.

Date of visit: February 2024
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Reviewed 8 September 2023

Very average today. Pork belly was dry and the corn stack lacking taste. Admittedly this was cabinet food and hence reheated but still could have been better. Staff were nice though.

Date of visit: September 2023
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Reviewed 3 September 2023

Absolutely rubbish of a place.. The so called big breakfast was terrible. Cold hash browns.. Cardboard chorizo.. Hard scrambled eggs. We informdd the staff.. Took 4 staff to resolve the issue after 90 mins. Wanted to speak to the owner Crystal who as the chef.....She needs to go to school. She refused to speak to us.. Refuse the refund. I wanted to swap n they said no. Terrible person rude asian owners. We are looking at taking legal action to shut this place down.More

Date of visit: September 2023
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Reviewed 12 July 2023

Really good service. The lady’s there were so lovely and friendly. Great coffee. Mini breakfast was lovely and good value with the coffee.

Date of visit: June 2023
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Reviewed 25 May 2023

Ordered chicken and mayo wrap, beef bagel and curly fries. Only thing edible was the curly fries but even they came with a very watery dip - looked like dishwater. I took it back and was told it was meant to be like that -...umm no, aoli dip is not meant to be like that lol. Both of our dishes came with the same mango salsa and a tomato relish which were disgusting and did not go with the food at all - looked like they were leftovers from another dish. Overall a very disappointing experience and we will not be going back. This cafe used to be quite good but am wondering if it has new management.More

Date of visit: May 2023
Helpful?1  
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Reviewed 11 December 2022

Waited for 40 mins plus - missed our order had to go back to counter to confirm order just to find out it wasn't even processed through. No remorse from the staff what so ever not a single apology. Left without having anything. Poor service

Date of visit: December 2022
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Reviewed 23 September 2022 via mobile

Extremely tasty food. Reasonable prices. Amazing diet friendly options. Something for everyone! Couldn’t fault this cafe, nice staff, nice service, great food with a wide menu range, all including all types of dietary needs. Really has something for everybody here. Just amazing. After trying some...other cafes in Hamilton and almost paying $35 for a big breakfast in another cafe I left those cafes extremely disappointed, so happy I found cafe Inc as its truly amazing! Will be back! Coffee size was also large and generous too and beautifully made.More

Date of visit: September 2022
Helpful?1  
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Reviewed 1 June 2022 via mobile

Lovely coffee and friendly service initially- however when we showed the staff the black hair in a scone they were totally disinterested. We have blonde and grey hair. The young women pretended they didn’t understand us and the young man argued and said it probably...came off a fork and took no responsibility. He then followed us out continuing to speak aggressively to us. We certainly will not go back to Cafe IncMore

Date of visit: June 2022
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Reviewed 8 May 2022

Made a lunch booking. Took nearly 20 mins for anyone to take our order and then only after I found someone to ask. Then another 40 mins for food to come. We ordered eggs, chips and salad so nothing time consuming to make. Salad was...awful. It’s clearly changed owners as there used to be a much better menu and good service. Can’t say I’ll bother again.More

Date of visit: May 2022
Helpful?
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Reviewed 2 May 2022

Called the team at Cafe Inc and asked them to put my favourite dish on hold while I took the two hour trip to get to them. They were very obliging. I love visiting this cafe every time we visit Hamilton. Feel very safe eating...here being a celiac. Lots of yummy treats to choose from.More

Date of visit: April 2022
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Reviewed 1 May 2022

Staff were pleasant. However the coffee wasn't great and was cold as well as the food. Had eggs bene, wasn't great amd was bland. Presented well but no flavour, salmon was over cooked. Probably won't come back for coffee or food.

Date of visit: April 2022
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Reviewed 12 March 2022 via mobile

Slow service in an empty cafe, lack of pleasantry. We left our coffee and hot chocolate after a few mouthfuls as it was barely lukewarm milk. One bite of our slice and that was also left. It looked great but tasted awful. So disappointed to...find a cafe in Rototuna and discover it was totally inept.More

Date of visit: March 2022
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Reviewed 25 January 2022

When we travel through Hamilton (not often) I always swing into Cafe Inc, because being a celiac I can safely eat there. Their food is yummy and the staff are very friendly and helpful. My favourite is the Pork Belly Stack - Yummy! Good thing...I don't live in Hamilton or I might need a gym membership. Salads are yummy and sweet treats are delicious. Very clean and tidy. Very safe with covid measures - mask wearing, QR code displayed and vaccination certificate checked and scanned. Look forward to my next visit.More

Date of visit: January 2022
Helpful?
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Questions & Answers
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IskanderL4
19 September 2019|
Answer
Response from Shuna G | Reviewed this property |
I am sorry I have no idea what Keto meals are so it would be best to contact the cafe directly. I am sorry I cannot help. I did not study whether they had any specialist meals such as GF, Vegan etc.
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CAFE INC, Hamilton - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Cafe Inc

Yes, Cafe Inc offers takeaway services.

Cafe Inc is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4