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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (286)
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272 results
Traveller rating
149
81
28
8
6
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Time of year
LanguageEnglish
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Traveller rating
149
81
28
8
6
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All reviews veal pasta dishes tiramisu bread mains mushrooms
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Reviewed 5 days ago

Standard Italian food that was pretty average in our view. The ambience and service were quite good and the food was ok but nothing special. Based on other reviews we were expecting something more I guess. We have different tastes in wine so ordered by...the glass. Neither white wine was particularly cool and one tasted like the bottle had been opened a while and was slightly 'off'. I guess the price matched the meal so nothing to complain about but we had better meals in Hamilton during our stay.More

Date of visit: February 2024
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Reviewed 2 weeks ago

Great service and awesome food. A special venue for our Valentines dinner. Never fails. Alex and the team focus on a positive dining experience.

Date of visit: February 2024
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Reviewed 4 weeks ago

Well its an Italian so we went for two staples. A lasagne and a pizza. The pizza was OK not the best i have ever had but by no means the worst. The lasagne although tasty seemed a bit strange, it tasted like it had...been made with tomato soup.More

Date of visit: November 2023
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Reviewed 2 November 2023

Very good food, good selection of beverages, very close to the hotel we stayed. Very comfortable seating

Date of visit: October 2023
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Reviewed 3 June 2023 via mobile

Good food. The portions have shrunk since our last visit but good taste and there was enough. The service was good till the end. We were never offered dessert or coffee. The restaurant was full by this stage and the service staff were busy but...I do like to end my meals out with coffee and dessert.More

Date of visit: June 2023
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Reviewed 3 May 2023

Good over all . last time . Lovely friendly service by our first waitress, but the two men waiters later on were not friendly at all. The meals look to have shrunk since we were there last. The meals tasted nice, the mains, the starters...and deserts, but I think like many restaurants in Aotearoa, they have had to cut back on portion size and ingredients to make any money, and keep afloat. My adult son ordered the steak and it was one piece of steak, two small potatoes and only two pieces of broccoli, that was all. My pasta dish had abt 5 pieces of chicken and abt 6 very thin slices of mushroom in it. I was disappointed by the meal sizes, but by the time we had finished everything I was full. The Tiramisu - again not a large portion - and cheesecake tasted delicious. I think maybe this is the norm now for dining out here - re meal size and restaurants struggling to get great staff.More

Date of visit: March 2023
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Reviewed 15 April 2023

Wonderful meal and experience at Hamilton Portofino. Would highly recommend. The gurnard and veal mains were excellent as was the canneloni and steak dinner.

Date of visit: April 2023
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Reviewed 8 April 2023 via mobile

Good menu and a very warm welcome. Got sauvignon blanc instead of chardonnay but that was quickly rectified with apologies. The bruschetta was ok but not classic as described on the menu. Not on bread but a pizza base, chopped tomato, no basil but rocket...and grated cheese. Odd. We chose the gnocchi with bolognese sauce, and the prawns in a cream sauce, to follow. The gnocchi was good but the bolognese wasn’t balanced properly with far too much tomato paste. The prawns were charred extremely well and delicious, but the sauce and overcooked rice were easily left on the plate. Our three dishes had rocket leaves as a garnish which seemed unimaginative and lazy. I’d rate it a bit above average, the wait for food was a bit long, and everything just seemed to miss the mark.More

Date of visit: April 2023
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Reviewed 2 April 2023

So, Portofino appears to have no socials that I can send comments to, so I can't contact you there. This means I end up writing a review here, in public. I ordered Uber Eats from you. Dessert was cheesecake. Gelatin has no place in a...cheesecake recipe. Cheesecake shouldn't wobble as you tuck into it. Gross!More

Date of visit: April 2023
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Reviewed 2 April 2023

We come here quite often as the portofino rigatoni is our favorite! But this time, our pasta come out within 5 minutes of ordering (which is definitely too quick to be making pasta) and it was terrible. It had no flavour, no sauce, and the...pasta was very overcooked. It was like the pasta had been sitting in the kitchen for a couple of hours, and the sauce just had absolutely no flavour. I asked for a pinot noir which tasted like it had been open for too long. We are very disappointed as we are normally regulars, but this might have been enough to put us off. I did tell the staff when we paid, but they didn't seem to really believe me. Hope it was just a one-off!More

Date of visit: February 2023
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Reviewed 25 March 2023

Good food, good drinks and excellent service. Seated outside really enjoyed. Had fettuccini and rib eye as our mains.

Date of visit: February 2023
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Reviewed 25 February 2023

This restaurant was lovely, nice ambiance, clean and well served. The food was delicious from the Insalata to the pasta and veal scalopini. Unfortunately your map site does not work, after trying several times to push on Hamilton it does not reveal any menu or...location spot.More

Date of visit: February 2023
Helpful?1  
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Reviewed 6 February 2023 via mobile

When the combination of food, ambience, staff attention etc goes well, it is easy to give a good rating. But, it is also how a restaurant handles something that goes wrong can also give you a indication. Our mains were going to be presented before...or starters and a lovely young Serbian waiter took charge and her charm, organisation and suggestions were spot on and crisis averted. Similarly, we had ordered a bottle of Barolo and even though I had overquickly approved it, the wine was not a good Barolo. Thin, no colour and tasteless. The manager on duty totally accepted the criticism of the wine and brought out a different one, which was excellent. I think his supplier is going to get a earful! Such a good experience we went back the next night where everything was perfect. Great food, great service.More

Date of visit: February 2023
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Reviewed 31 December 2022

Friendly service, nice food, calm place, good atmosphere. We go regularly and it is always a positive experience.

Date of visit: December 2022
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Reviewed 9 November 2022 via mobile

Excellent food!the Scallopini was delicious.will definitely recommend this restaurant. Lovely quiet atmosphere.

Date of visit: November 2022
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Questions & Answers
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Passport51124731688
13 March 2023|
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Response from T8490DGjaimea | Reviewed this property |
Their phone is 07 834 2034 - I don't think they take bookings from Tripadvisor.
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Julia G
21 November 2016|
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Response from OldDeuteronomy2014 |
Julia Google 'Portifino Victoria St Hamilton' and email or phone restaurant directly to ask that question.
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PORTOFINO, Hamilton - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Portofino

Portofino is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4