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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
New Zealand, Cafe
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Drinks, Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (303)
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302 results
Traveller rating
159
85
27
16
15
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Time of year
LanguageEnglish
Traveller rating
159
85
27
16
15
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All reviews brunch eggs benedict french toast bubble and squeak big breakfast cabinet slice latte spinach
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Reviewed 15 January 2024

so angry cannot out in words ! 15 booked for lunch never told no alcohol seated in an area which was not part of the cafe property so therefore no alcohol to be served oh BTW only had 1 bottle of Merlot and a unknown...bubbles anyways . One person waited 1 1/2 hrs for meal even after constantly being told it was coming another asked for cup of tea told go to counter cos have to choose - Just want earl grey how hard was that .. Server was 14 yr old without a clue. Meal over priced for 6 pieces of calamari and a curry covered mesclun salad of about 10 leaves - went due to god reviews in past - it has been sold and is terrible - never again !!More

Date of visit: December 2023
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Reviewed 1 January 2024

Great Service and all of the food ordered was tasty fresh I recommend to any one wanting a great cafe come here folk

Date of visit: November 2023
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Reviewed 29 September 2023

Fantastic food - friendly and efficient service, and a good coffee. We'll definitely be back again.

Date of visit: September 2023
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Reviewed 22 July 2023

Order of food strange as we were served slice first coffee second chips and a sausage roll last took a period of 40 minutes chips and sausage roll not hot enough. Rated very average

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2023 via mobile

Always gone to SugarBowl but a Saveloy with Cheese is not a Kranksy. This was part of the big Breakfast which was mediocre at best. Coffee was cold. Place going downhill.

Date of visit: March 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2022

I came away thinking we won’t be back. Service was lovely menu looked good if a bit pricey. The latte had the coffee burned, the chicken burger was nothing amazing for a big price and the bubble a squeak was swimming in fat and based...on boiled potatoes ( nice ones) then sautéed with a wee bit of spinach. The bacon and chorizo improved it but it didn’t seem like bubble and squeak to me. However it did not upset my sensitive tum so I was happy enough. The Childrens meal of chicken fingers and chips went down well. Worst aspect was the cleanliness of the outside area. It needs a jolly good water blasting. Dust on the window sills and mess dropped on the ground- it did not feel nice to be there. I know it’s tough but clean is essential.More

Date of visit: September 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2022

We were a family who visited the restaurant for brunch on a Sunday at noon. Someone we knew recommended the Keto breakfast. It was packed with people. Even though the immense demand for their food was ongoing, the staff were efficient, fast and very friendly....Their tables were constantly full in the hour and a half that we spent. It tells you something about their popularity. We placed our order in the front, and the waitress informed us that it would probably be a 45-minute wait but also assured us that they would try their best to have our food ready sooner. Very quickly, our drinks were served. Our drinks were not finished yet when our food arrived 25 minutes later. The arrangement on the plate was beautifully made, and the food was superb. Scrambled eggs were moist, and everything was just right. Such were the different drinks. We saw a lot of people with young children. This was a very delightful experience, and we will visit again. We couldn't finish all the food. It was too much. We will recommend it to a wide variety of people.More

Date of visit: July 2022
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Reviewed 28 July 2022

Very disappointed didn't see prices on all products Jelly tip cake had too thick crust, top part was better but overpriced at $12 a slice, The minty hot chocolate advertised as new was $9. and came out on a board with a long piped row...of cream, unwrapped minties and mint, dark peppermint chocolate and a mint timtam, too sweet and messy would rather have had a larger drink. Not as good as they once were, won't be going back or recommendingMore

Date of visit: July 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2022 via mobile

Busy little cafe and we could see why, from the variety of options in the cabinet and on the Menu we were spoilt for choice. And then to have Keto options available as well! Hubby and I both chose the Eggs Benedict and neither of...us were disappointed, my Keto option was amazing and full of flavour to the last bite, hubby enjoyed his non keto breakfast as well. Definitely not your standard Eggs Benedict as they put their own stamp on a Kiwi favorite. Highly recommend this awesome cafe, great atmosphere and love the basket of blankets in the outside area and the heaters as well for customer comfort. Will definitely be back!More

Date of visit: July 2022
Helpful?
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Reviewed 20 June 2022

Very poor customer service we received for my daughters birthday, booked table 2 weeks in advance. Took 30 minutes after our drinks arrived for someone to take our food order. Food came out an hour and a half to 2 hours later, and at different...times. Some of us finished our food while others still never received theirs, random food turned up on our table that was not ordered by us. Food was cold. Chowder tasted like lemon chowder, with 4 really tiny muscles, took it for takeaway and it turned into dough. No one checked up on us. Menu is not the same as the one online, which was a major change. We were too hungry to take anything back and to wait for another 30 minutes. Overall, its not the same as it use to be, not sure if its under new management, some waitresses need to be retrained. Very disappointed!! Kelly was great, but other staff have poor customer service! Will not be returning ever againMore

Date of visit: June 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2022 via mobile

A very quaint setting in a busy neighbourhood. Coffee selection was great and one of the best coffee brews I’ve tasted. Kudos guys!!!

Date of visit: July 2021
Helpful?
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Reviewed 10 June 2022

We live out of town and have been here previously while visiting family in Hamilton. We have really enjoyed our meals here previously so I can only assume the business has changed hands maybe! I saw Bubble & Squeak which is something I have not...had since I was a child. What was served was not what I remember B&S but to be fair it did arrive as described on the menu. If the dish was called Roast Potatoes, then I wouldn’t have ordered it but that is pretty much what it was. Dam it I’m still craving Bubble and Squeak now! The service was lovely, welcoming and the place seemed busy!More

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2022

I thought we were going to have a lovely lunch. Had heard good things about this place. But sadly no. My french toast was cold and their second attemp was the same. Others at the table had the same problem. No wine available although it...was on the menu. Never again.More

Date of visit: April 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2021 via mobile

Wanted to try a new cafe for brunch this morning. Arrived to ample parking. Seating indoors and out. Greeted straight away by friendly staff. Nice selection of food and drink. Enjoyed the Nutella pancakes and eggs Benedict. We’ll be returning for the good food and...friendly staff. Have your vaccine passport ready and support local.More

Date of visit: December 2021
Helpful?
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Reviewed 30 October 2021 via mobile

Fanatic food and service. Friendly staff great coffee and great fresh food. Such a great experience to go here! And what a wonderful owner!

Date of visit: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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TieriC1
7 August 2016|
Answer
Response from SugarBowlFamily | Property representative |
Hi there - sorry we don't often look at TripAdvisor. yes we do functions and don't charge for venue hire. Please contact us at 0274361635. Thanks, Megan
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THE SUGAR BOWL CAFE, Hamilton - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about The Sugar Bowl Cafe

Yes, The Sugar Bowl Cafe offers takeaway services.

The Sugar Bowl Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4