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Jacks Coffee Lounge Restaurant

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Suite 1 31 Cambridge Road | Hillcrest, Hamilton 3216, New Zealand
+64 7-856 2150
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  • Excellent18%
  • Very good43%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
Closed Now
All hours
Cafe, New Zealand
$$ - $$$
Suite 1 31 Cambridge Road | Hillcrest, Hamilton 3216, New Zealand
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Reviews (48)
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1 - 10 of 48 reviews

Reviewed 6 days ago via mobile

I've never been impressed with the food or service here. Thought I would give it another go today. Unfortunately, it seems not much has changed. Looking at other comments on here I'm not the only one who thinks the service is bad. It's a shame,...More

Thank Zoe E
Reviewed 2 weeks ago via mobile

I had a lamb salad - would have to be the worst I have ever had. Smothered in mayo - yuk couldn't eat it and expensive. Coffee was good- so one star ☹️staff - unfriendly

Thank Kerrie M
Reviewed 3 weeks ago via mobile

Last time we eat here. Staff are unfriendly, no greeting, no thank you. Ordered a toasted sandwich for $8. Assumed from the cabinet that it would be thick wholesome bread, instead received nasty cheap white bread with minimal fillings.

Thank Eco2
Reviewed 4 weeks ago

Only went for morning coffee and a scone but all absolutely superb as always.Usually busy and today was no exception.

Thank bprskrr
Reviewed 5 weeks ago via mobile

This morning I took the family out for breakfast to Jacks Coffee Lounge. The menu was extensive, with plenty of options for everyone, food was served promptly and the meal were well sized. The boys' milkshakes were very tasty, and I would stop in just...More

Thank Matt C
Reviewed 21 April 2017

Lovely food with perfect portion sizes for the time of day. Great service, no delays, no mix ups. Always busy but staff always appear happy and very pleasant to deal with. Great variety of choice

Thank FamilyChisholm
Reviewed 2 April 2017 via mobile

Takeaway coffees. When I asked for them to be takeaways you would think I had asked for a major. Gave me the wrong number and when I sorted it, no thanks, no apology. Need to try some customer services it goes along way and rudeness...More

Thank Ian S
Reviewed 28 January 2017

Nice cafe with good food and coffee but I'd tend to agree with the comments of the last three reviewers about the staff. Lovely cakes. Easy to get parked outside.

Thank DeborahClarkson
Reviewed 22 January 2017

We joined my cousin, who works at the university, for lunch here. She often has lunch here as it is very convenient for her. The food was very good but counter staff were not exactly welcoming, which was a pity as this could be a...More

Thank Milliemax64
Reviewed 17 January 2017

Been told about the lovely cafe, which it was, had a great breakfast, coffee & slice, the staff need to know a smile goes a long way, and makes all the difference when dealing with the public.

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$15
Cafe, New Zealand
Breakfast, Brunch, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Outdoor Seating, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
09:00 - 03:30
08:00 - 16:00
08:00 - 16:00
08:00 - 16:00
09:00 - 03:30
Location and Contact Information
  • Address: Suite 1 31 Cambridge Road | Hillcrest, Hamilton 3216, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Waikato Region  >  Hamilton
  • Phone Number: +64 7-856 2150
  • E-mail
Jacks is a friendly suburban cafe offering great coffee, delicious home baking and tasty breakfast and lunch meals. Plenty of free parking in the surrounding streets and big outdoor tables, come and discover where the locals hang out.