We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Italian, Pizza, Mediterranean, European, Sicilian, Southern-Italian
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Gift Cards Available
Reviews (333)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
328 results
Traveller rating
268
28
10
10
12
Traveller type
Time of year
LanguageEnglish
Traveller rating
268
28
10
10
12
Show reviews that mention
All reviews pasta sea food platter tiramisu eye fillet steak amazing dinner dinner with friends amazing food cooked perfectly visited this restaurant fresh ingredients service was prompt awesome service dining experience italian william henk
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 2 days ago

Dinner was very flavourful. Wait time was good. Meals were good portions. I had the Gamberi Romani which is a classic prawn cutlets creamy garlic sauce and rice for appetiser delish. And a meal similar to surf and turf called filleto terra e mare. That...was beautiful. Oh pepper corn due🫶🙌 atmosphere was nice. Hats off to the chef!!! Me and my colleagues enjoyed dinner tonight 9/12/23More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Every time we go to Gisborne we always have a meal at Portafinos. The quality of food, service, and atmosphere are 'Rawe' (awesome).

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

I went there a few times and can say staff and service is amazing but the real wonderful thing is food.. I don't know what they do there but it's perfect about their plates. It was my first time in Gisborne, and when I return...there, Portofino Gisborne will be my favorite place to eat again. Highly recommend the carbonara pasta and filleto al vino rosso!More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Entree - Mozzarella fritta 10/10 Main course - Filleto Terra a mare. Eye fillet was cooked to perfection everything was delicious. Would definitely get again 👌🏾 Main course #2 - Tortellini alla panna. This is my partners “go to meal” every time we dine here...10/10👍🏾 Lovely staff, food came quick and good hospitality 100% recommend.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

i’ve been to Portifino Gisborne a few times and each time is amazing. amazing food, staff, service. this time in particular we had been round to 3 other restaurants and the kitchens were closed with last hope we ran in to check and they happily...REOPENED the kitchen for us, over the moon. drinks are great food was great. highly recommend the garlic pizza! 10/10More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

This so called ‘restaurant’ charges Auckland Viaduct Harbour prices for average food. You could get better quality at the Auckland Night Markets. Clueless wait staff. Had to confirm my order twice, but got delivered the wrong order three times. Ate what was delivered because I...was starving but the seafood tasted ‘off’! Probably got it from the local area, currently under a shellfish ban. Not even pointing to the item on the menu was simple enough for them. The drinks were sugary, as if the aim of them is to give you diabetes. If you want there $14.50 bruschetta, be prepared for a lousy one small slice of bread and tasteless toppings at that. To top off the experience, the man who hangs behind the bar obviously doesn’t know how to listen, nor does he care about quality and service. He wants you to pay your bill and get out. Seriously, go eat elsewhere or just visit one of the other Portofinos not located in Gisborne.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Overpriced, average food and incompetent staff. Seriously, you are better off going to McDonalds! One of the worst Portofinos in the country and we have been to a few! If you like to waste your hard earned money on some fake, stodgy 'Italian food", eat...here. You would probably get better pasta from a microwave meal at the Countdown. The only reason they get a 1 is because you can't give them any lower.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2023 via mobile

Short and sweet version, I have had many steaks around nz and tonight I had the best cooked steak of my life. Amazing food, awesome service, highly recommend!!

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2023 via mobile

Went to Portofino for a friend's birthday party. The meals were out of this world and we all loved it. The staffs were friendly even though they are quite new , they were doing their best. The manager/owner came out to take orders as it...was quite busy and he was so fun to talk with. A nice guy!!! Overall our experience at Portofino was amazing and we will surely come back.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2023

Absolutely fabulous Risotto thank you. Re: the previous comment I was sitting beside the 3 rude ladies. They completely emptied their plates, very happy then decided to make a fake grumpy experience and demand free dinner. You were rude to the lovely staff and cashier...at the til. That was unwarranted and shameful. I hope you get blocked and you have bad karma. Thank you Portofino Gisborne, you are yummy. PenelopeMore

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2023

The worst service I have ever experienced. Numerous problems with our meal then shouted at by the owner for voicing concerns and requesting a discount. I felt like I was in an episode of Gordon Ramsey's kitchen nightmares.

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023 via mobile

Went to Portofino for lunch on a Sunday. As we were the only customers there, somewhat surprising, the service was outstanding. The service is attentive, prompt, professional and knowledgeable. Refreshing in a country were these attributes often lack. The food was superb, I had the...special of the day; lamb shank and it is cooked to perfection, falling of the bone without being overcooked. I was served a matching glass of Italian wine as recommended by the staff and it is perfect. My wife had the risotto, which she was willing to share and it is sublime. It is very hard to make a good risotto! Overall a fantastic meal and worth a visit. Will I visit Portofino again? Absolutely.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023

Wow 🤩 The best risotto I have eaten in New Zealand! I love the food at Portofino Gisborne, it is real Italian food. We like to eat here with friends and family, the ambience is nice, and the food is exceptional. There is also a...good choice of wine and beverages. Normally I eat vongole or veal because they are yummy. Today I had the porcini and truffle risotto with parmesan and roquet which I hadn't tried yet - it was amazing. My hubby had the slow-cooked lamb shank, and our friends had pizza. We shared a caprese salad and garlic pizza for starter, affogato and coffee for dessert. If you are looking for a place to dine at a reasonable price it's fantastico. Today we shared Sunday lunch instead of dinner. The chef is outstanding.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023 via mobile

Wonderful service and food. First visit and exceptional for a dining experience in Gisborne. Definitely patronising again.

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023 via mobile

Went to Portofino to grab some takeaway. Excellent experience from start to finish. Owner and staff were lovely, the food was amazing - recommend the chicken pollo fettucine it’s delicious. Takeaway was quick even though the restaurant was busy. Definitely worth a visit when you’re...in Gisborne.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Emerald Hotel
351 reviews
.24 km away
Senator Motor Inn
248 reviews
.45 km away
Pacific Harbour Motor Inn
128 reviews
.50 km away
Portside Hotel
340 reviews
.65 km away
Best nearby restaurantsSee all
The Rivers Restaurant and Bar
511 reviews
.28 km away
Zest Cafe
204 reviews
.02 km away
Verve Cafe
203 reviews
.15 km away
Best nearby attractionsSee all
Tairawhiti Museum
190 reviews
.24 km away
Sunshine Brewery & Taproom
82 reviews
.92 km away
Gisborne Wine Centre
119 reviews
.64 km away
Turanganui-a-Kiwa Gisborne isite Visitor Information Centre
61 reviews
.61 km away
Questions & Answers
Ask a question
ColleenD1350
1 August 2018|
Answer
Response from Gary C | Reviewed this property |
Not sure. Maybe call them; it’s a great restaurant and I’m sure they’ll do what they can...
1
Vote
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

PORTOFINO, Gisborne - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Portofino

Yes, Portofino offers takeaway services.

Yes, Portofino is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Portofino is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5