Paradise Indian Food

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344 reviews

#33 of 169 Quick Bites in Auckland Central$$ - $$$, Quick Bites, Indian, Asian

+64 9-845 1144+ Add website

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Hours

Sun

11:00 am - 10:15 pm

Mon

11:00 am - 10:15 pm

Tue

11:00 am - 10:15 pm

Wed

11:00 am - 10:15 pm

Thu

11:00 am - 10:15 pm

Fri

11:00 am - 10:15 pm

Sat

11:00 am - 10:15 pm

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

3.5

344 reviews

#33 of 169 Quick Bites in Auckland Central

RATINGS

Food

Service

Value

Atmosphere

Details

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CUISINES

Indian, Asian

Special Diets

Vegetarian friendly, Vegan options, Halal

Meals

Lunch, Dinner

features

Location and contact

591 Sandringham Road, Auckland Central, Auckland 1025 New Zealand

+64 9-845 1144

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Is this restaurant wheelchair accessible?

Yes

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Details

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CUISINES

Indian, Asian

Special Diets

Vegetarian friendly, Vegan options, Halal

Meals

Lunch, Dinner

FEATURES

Takeout, Seating, Television, Highchairs Available, Table Service

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3.5

344 reviews

Excellent

153

Very good

Average

Poor

Terrible

mama2227

Warkworth71 contributions

Loved it !

Jul 2020 • none

We really enjoyed this experience.Food was delicious,atmosphere was very warm,busy,many happy families out for dinner on a cold rainy mid week night in Auckland.Just what we needed for catching up with younger family members.Although our table was on the outside we were warm and comfortable,good heater and well covered in. Service was swift and friendly.Will go again when next in the city.

Written 30 July 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sara J

Auckland Central37 contributions

Always yum

Mar 2023 • solo

I went to get some takeaways from here. I've done so many times before and I keep going back because the food is delicious. I love that they have included lots of dessert options too. Not only that, they have a stack of food that they put aside for people in need. I love seeing restaurants that give away some of their food to help people who really need the support. Its a beautiful thing to see :D

Written 22 April 2023

Rohit Gupta

Brisbane546 contributions

Still authentic but is starting to panderto kiwis now !!!

Aug 2021 • none

We go here often and normally like the food as its authentic. And being from India, I should know. This time we ordered Onion Pakora, Spinach Chicken and Paradise Special Paneer Masala. We don't normally have rice or breads. The Paneer was really good. So was the chicken, probably the best spinach chicken I have eaten for a while. But the pakora was lousy. It was not the traditional onion pakora. It was more like half onion rings. Instead of chickpea flour, it seemed to have used rice flour perhaps. And the seasoning was sprinkled on, rather than being in the batter. Why would you kiwify things. You have grown because of authentic food. It was disgusting and insipid. Almost no spice or chillies, and not enough salt. We would probably go back but will not be ordering the Onion Pakora again.

Written 4 August 2021

Teteblanc

Auckland Central40 contributions

Go there for the food

Jan 2020 • none

Renowned as one of Auckland's better Indian eateries we gave it a go on a Monday evening and opted for the a la carte option (591 Sandringham Road) as opposed to the sister buffet one a few doors down. We weren't disappointed. Food is the key note at this establishment and while service and decoration were totally acceptable they aren't the house specialty. Unusual service in that you're shown to your table given water and a menu and when ready to order do so at the counter (and pay for it at the same time). The young lady at the counter (Sami?) was friendly and very helpful in ensuring that our order was not only going to be sufficient to satisfy not only our appetites but our tastes as well. Shortly thereafter food started arriving with little if any break between appraisers and mains. The Lamb Saagwala and Chicken Jalfreazay were incredibly good and the house specialty, Mutton Dum Biryani, not what I would normally consider, was fantastic. No room for desert plus another interesting aspect that made zilch difference to our experience was the absence for sale of alcohol. Great Indian food is what this establishment is all about and they do this exceptionally well.

Written 20 January 2020

Jai Madan

1 contribution

Horrible dine in experience

Jul 2020 • couples

We heard some good things about this place so thought to visit it from Hamilton today 28.7.2020 but it turned out to be one of the worst Indian dine-in restaurant in Auckland. We ordered Daal makhani which is one of the key dishes in any India menu and general assumption would go that it would taste reasonable if not the best. This dish i would never recommend anyone to try. It was just complete watery with rubbish in taste. Other dish, roasted chicken was below average. What we only liked was garlic naan. One more thing, server was completely untrained, he was just throwing (roughly putting plates on table) food at us. We don't expect service like 5 or 7 star place but at least they need to train staff how to serve. Horrible dine-in experience.

Written 28 July 2020

k s

2 contributions

Biryani Takeaway

Jul 2020 • solo

Biryani was absolutely worthless. It's not even close to Hyderabadi biryani...they have just spoilt it to please their kiwi customers. You need guts to maintain authenticity. We cook authentic food for our kiwi friends coming to our home and they relish it. Here they are just fooling people with their cheap fake version of indian food.

Written 25 July 2020

Alexandre B

8 contributions

Poor customer experience

Jun 2021 • friends

The food was great. Colourful, tasteful.. but when you pay 100 dols for 4 people the last thing you want to hear when you ask for another scoop of rice is to pay "2 dols". It's a shame to ask money for a refill of rice. Especially when the first scoop served isn't even more than 120g. It's not about money but principle. This restaurant is overrated according to the food and the customer experience. Moreover, a smile is priceless! I think it is a better value to get the food takeaway to not be disappointed.

Written 19 June 2021

Najwa A

5 contributions

Paradise also has a take away restuarant

Mar 2020 • none

Im a visitor to new Zealand and Paradise takeaway restaurant was recommended to me by the uber driver . My first impression cleanliness and friendly staff. The food selection was huge different flavoured chicken curries. Try the pepper chicken it was soo good . They also have a selection of cakes for desert. Had to have Breyani too

Written 25 March 2020

Joe D

1 contribution

Paradise leaves a bad taste in my mouth.

Jun 2023 • solo

Paradise left a bad taste in my mouth.Growing up, we always trusted a Muslim run restaurant because they were honest. Today I decided it's time to finally speak out. The standard has steadily declined over the past year. While costs have risen ,food portions have reduced. Today I bought a pepper chicken. In front of me,me watching,this rude counter staff, filled the box with gravy. I told him to add some meat instead of so much curry and he simply ignored me. He didn't care. The integrity and honesty is gone out of Paradise. Over the past three visits, I have been disappointed by bad service, lesser portions and general apathy. Open a travel agency or do something else Paradise because you don't seem to value customers any more. While I will spread my feedback through word of mouth and stop the corporate lunch buys which were worth $500+, I will keep visiting and posting my reviews. I understand that Auckland is now worse than a third world country but I still don't want to take this low class,unethical service from anyone. For a $18 dish, the 3 chicken pieces may have been worth $2.00. Daylight robbery. Bad attitude. Terrible portion sizes. Time to give our business to other Indian restaurants.

Written 30 June 2023

KiwiTraveller

1 contribution

Chicken in vegetarian dish

Jul 2022 • family

This review is specifically for vegetarians who enjoy food at Paradise. We found a piece of chicken in Kadai Paneer! Not only they deny this happening they said such an incident was the first time. Just look at Google reviews with people complaining about worms in food. Also never order any indo chinese food from here they simply can't make it remotely close to what you can make at home. They simply lost a regular customer today.

Written 13 July 2022

Rebecca R

Auckland2 contributions

Items missing from order

Sept 2023 • couples

Food is delicious but we’ve had items missing a number of times when we order for pick up or Uber eats - rice tonight (even when ordered separately as required) and a korma last time. It’s expensive and a special treat so disappointing not to have the care taken to properly fulfil an order. We didn’t get a response or a refund for the missing korma ordered through the website. We got a refund through Uber eats for the rice but not really the point when you’ve got a lot of curry with no rice.

Written 23 September 2023

Jono S

1 contribution

Maximum greed Minimal quality

Sept 2022 • none

A lot more food colouring in the dishes (green and red dyes that are actually banned in India but still legal in NZ), and wow talk about a price hike. Takeaway used to be $12 then $13 which was great value without rice NOW $21 for a takeaway without rice. Eat in now nearly $25 a main, pure greed. This business was founded on value and a quality taste now it's buy the cheapest ingredients and charge the most. Was a regular customer now will go elsewhere. I wonder if they have increased their staff wages up 40%

Written 5 September 2022

MatTaz

Auckland Central1 contribution

Rude FOH staff.

Apr 2023 • friends

A FOH (white) staff told us to walk back to the waiting area after another (Indian) staff welcome us and told us to choose a table. Mind you this is at 1415hrs, and the restaurant was half empty. We walked out to the waiting area and waited for her to sort the sitting arrangement. She came back and aggressively handed the menu at us at the waiting area. I asked her today reason for handing the menu to us now as we’re not even seated and could she show us to table first before handed us the menu. She turned around and say that I was rude. I told her that it was a basic customer service in all hospitality settings. She completely ignored me and walk ahead, chose the first empty table near the cashier; which was the original table the previous staff assigned us. She put her menu on the table and walked away. We seated, looked at the menu, felt disbelief with the customer service and walked away.

Written 7 April 2023

Masi

1 contribution

Got food positioned from eating their food, poor customer service

May 2022 • none

Me and partner bought lamb dum ka and chicken noodle just this passed Monday night around 9ish. Lucky my partner decided it was too late for her to eat and i ended up eating it all by myself.Ate didn't taste fresh, I wondered if the food had been stored in those trays too long. Woke up the next day with a bad stomach cramp, constant diahrea could not go to work for the remainder of the week. I'm still in bed, and lost my appetite. I think this restraunt needs quality control checks.

Written 27 May 2022

Wanderer00365061022

1 contribution

Worst take away service

Mar 2023 • none

Take away experience has been horrible. They put meat curry instead of vegetarian food we ordered. Drive all the way back home 20km find out chicken curry instead of Veg. Called multiple times to restaurant very unprofessional staff over the phone. When we put honest Google review they refused to issue voucher with comment management is not happy with our Google review. Many other places offer food in the same area. They too busy so don't care about individuals.