Went there for a pre dinner birthday drink. Ordered cocktails and a beer. IPA was OK, cocktails very nice. But it took faaaaaar tooooo long to be served them. Waitress was apologetic, saying they were busy (which wasn't the case), but I suspect they were...short staffed. Nice environment and staff. Hopefully speed of service improves as the world returns to a better normal.More
Hi MikeAKL, Thanks for your feedback and we are sorry to read your Longroom experience was not up to our usual standard. We currently do have a focus on service and efficient delivery of food & drinks, so to read your review is quite disappointing....More
Pork Belly entree the best!!! Food was really good, we had 4 different entrees was Delicious, mains we had steak, fish, pasta and it as yummy as and desserts were just the best to finish the meal. Thanks for letting us stay longer than we...were meant too :) we will be back :)More
I regularly stop in for both a morning coffee and treat. The cheesy puffs are stunning. Another favourite for me is Calamari, and theirs must be one of the best I’ve had. Not the standard frozen stuff some places try to pass off, is worth...stopping for it in its self. Also a little inside tip for you......they have private parking for clients out the back, so you’re not stuck spending time and money looking for parking. Enjoy - i certainly always do... See there again soon!!More
Hi Lincoln Roberts, thank you for your rating and feedback - the cheesy puffs are a favourite amongst our regular customers, and we are pleased tp see yo get the benefit of our car parking too! we look forward to seeing you again before too...More
Pasta and ribs were great, however the lamb shoulder was dry and flavourless. The platter that I ordered was fine however the potato wedge skins had black spots on them, not only were they there but they were huge. Now I know you can't die...from them and you can eat them but they were quite big and I found them on 3 of the 6 wedges I had. I addressed this with the waiter who brushed it off. I addressed it again with the same waiter JAMES who said he'd pass it onto the chefs. I then raised a third time to which he said he raised it with his manager. When I went to pay for my meal the manager had not heard about anything that was discussed with the waiter. The manager tried to remain mutual as they believed there were two differing stories. Now I respect retail/hospitality staff because I've been in that position. But to receive such unprofessional service was appalling. No only that but the manager refused to agree with the black spots that I found on my potatoes. It was too late as the plate had been taken away however I have photos of those black spots and I doubt anyone let alone the manager herself would've have eaten them since she agreed that they were always like that and that she eats them. Not a very good experience both from the waiter and manager. Hit and miss, with food because the ribs and pasta were good but overall experience I WOULD NOT GO BACK. They could not take constructive criticism to improve their business but if thats how they want to operate, let them be.More
Dear esajayne, Thank you for your frank and honest feedback and we are so very disappointed to read of your very poor Longroom experience, particularly when we are in the situation that we find ourselves with operating under Covid-19 restrictions and we are truly grateful...More
Nice place. Great atrium area too with attentive service in a relaxed setting. Loved breakfast which was mushrooms on sourdough with a dukka crusted poached egg. Wow!!
Hi nigruk, thank you for your positive feedback and we are so pleased you had an enjoyable experience with us. We hope to see you back sometime! Cheers!
Casual dining, fast/pleasant service. I ordered a Reuben sandwich, husband ordered Spicy chicken wings and we shared bone marrow with crostini’s. Very reasonable prices and Food was quite good too.
Hey Promisetobegood, thanks for your feedback and we are pleased you had a positive Longroom experience - we look forward to having you back sometime in the future. Cheers!
Third visit for me, thanks for inviting us Todd, not for under 22 year olds as this not only a great vibrant bar to meet friends and enjoy great music we really had a great lovely at very fair prices with generous portions. This place...is really geared up to look after its customers the staff are so friendly and the service is second to none. It’s ideal if you want to call in have drinks or a meal or stay still very late. Great AUCKLAND icon and spot have to go backMore
Hi Keith, Thanks for your feedback, we are pleased to read of your positive Longroom experience and we hope to see you back sometime soon...all the best!
The longroom has a great atmosphere, friendly staff but the food was mediocre, the chicken Parma was tasteless and the pork ribs were dry and flavorless. In fact we were not sure what sort of meat we were eating. Reasonably priced but overall lacking.More
Dear M1647AWelizabethm, Thank you for taking the time to review us. We were disappointed to learn of your poor dining experience at Longroom, we do take pride to ensure our food offering is on point. We will pass on your comments to our kitchen team...More
Good place for a Friday lunch. Not too busy so got good service. Reasonable menu with some nice options. Meals were plenty big enough and more than just 'burger and chips' Fair beer selection off tap and in bottle. Wine is good but not cheap...by any means. Overall a very good experianceMore
Hi WayneK160, Thanks for you positive feedback on your recent visit to Longroom. We provide a wide selection of wines that fit into a range of budgets and consistently monitor our pricing accordingly, so a little surprised at your comment on pricing, however duly noted...More
Recently went to a 21st party at the Long room, was in one of the smaller back rooms, the service from the long room staff was great, nice smiley people as well, really friendly, music was good, the other areas of the building outside of...this back room, was really spacious with nice mood lighting, large dance floor with plenty going on, seemed like a well run operation, will come again.................More
Hi Timetravela1, Thanks for taking the time to review us, we really appreciate your positive feedback. We are very lucky to have a large venue that provides a number of spaces for these kind of events, let us know if your looking for a space...More
