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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
European, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
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meals, features, about
Reviews (693)
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423
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21
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LanguageEnglish
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Traveller rating
423
119
74
37
21
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All reviews brunch suckling pig chocolate pudding ravioli whitebait lamb crab truffle bread french toast poached eggs filet oysters salad simon gault candy floss visited giraffe
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Reviewed 1 week ago via mobile

On the inward corner of the Viaduct Harbour the location is perfect to enjoy the waterfront views. The great food is accompanied by an extensive wine list which includes a good selection of wine by the glass. The service was professional, attentive and added to...the evening. To get a great table looking at the water it would pay to book.More

Date of visit: January 2021
Helpful?
Reviewed 1 week ago via mobile

Great service, great food. Ordered the eye fillet, it has got to be the best steak I have had in ages! Definitely recommend this place!!!

Date of visit: January 2021
Helpful?
Reviewed 2 weeks ago via mobile

Why call it Giraffe? Hidden somewhat in a corner of the Viaduct maybe it’s just trying to draw attention to itself, but that didn’t work. We practically circumnavigated the place in ever decreasing circles till it drew us into its orbit and the waiter gleefully...escorted us to the booked table for four. It was our last night in Auckland and we wanted to treat our friends to dinner. The girls scoured menus on the web looking for somewhere to celebrate a great week, and this looked likely. They were not wrong. The service was friendly, cheerful, prepared to engage in lively banter, prompt and very knowledgeable, even on fine details of food preparation. The food was exceptional - entrees, mains and deserts for all: whitebait, mussels ( recipe included); duck, swordfish, chook, and an exquisite medley of vegetables; cheeseboard and tiramisu. All lubricated with fine beer, wine and coke, and rounded off with the finest expression of Laphroaig. Many thanks for a special night out. Like your giraffe, head and shoulders above the crowd -cheers!More

Date of visit: January 2021
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 1 week ago

Hi Kevin These are fantastic comments to hear and appreciate the time you took to write us up. Their will always be a nice scotch whiskey waiting for you all. Until the next time take care and we look forward to seeing you soon. Kind...More

Reviewed 2 weeks ago

We were there for a friends birthday lunch. The food was excellent and so was the service. Staff were attentive and knowledgeable. I tried booking for my birthday but they were fully booked on that date. I will get in earlier next time. I will...definitely be back.More

Date of visit: November 2020
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 1 week ago

Hi Mel We appreciate the time you took to write us up with this lovely review and will ensure to maintain our standards. Do feel free to come and join us for another experience and tell us all about your birthday celebrations. We hope you...More

Reviewed 4 weeks ago

My wife and I booked a dinner date at the Girafffe to celebrate our special day. On arrival we were led to our table by a friendly waitre but it was no problem when we chose a different place to sit. Service by all staff,...especially David, was friendly, professional and not invasive. Menu is simple but we could easily choose any of the main options. All food was what we expected - great. Catch of the day and Angus steak were both delicious and perfectly made. When we booked online we ticked an "anniversary" box in the optional section to see what that means. We were presented with a lovely message that arrived with our dessert. A nice touch. I don't tend to write reviews very often. I pay back by repeat visit and giving recommendations to friends when I'm satisfied. I don't come back when I'm not. We will be back to dine at the Giraffe soon. Thanks Giraffe for making our day even more special.More

Date of visit: December 2020
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 1 week ago

Hi Jansem Thank you so much for this great feedback i have forwarded this to your waiter who was very happy to hear you enjoyed his service as well as the rest of the team to see their hard efforts are paying off. We cant...More

Reviewed 4 weeks ago via mobile

We visited Giraffe almost a year ago and had a lovely meal scoring it a high 4/5. This time it has scraped in with a 3, just. Firstly the cocktails which were amazing last time were very average this time. A Cosmo tasted more of...lemon than anything else and a Strawberry Daiquiri tasted of Cranberry. Neither were enjoyed and this was raised with the staff though no replacements or offer of discount was made. Aside from the taste for the restaurant being at Max 1/4 capacity the cocktails were very slow to arrive. The main meals were OK but again compared to last year where we described the duck as the best duck ever this years duck which we were excited to experience a repeat performance was very blah. The duck was slightly over cooked but still edible. The disgrace was charging $38 for half a breast. The portion size the last time we visited was about double and consisted of both breast and leg. The one and only shining star on the duck dish was a solitary carrot. Best carrot ever! Delicious! But seems quite ridiculous that one carrot was the nicest part of a main meal. The fish was perfectly cooked but very luckily we had asked for the sauce on the side - the sauce was VERY heavy handed on the chilli and totally overpowered the fish so a lucky escape that we asked for it on the side. We decided to risk it as we were quite hungry still, and try the desserts. Last visit the desserts let Giraffe down a little compared to the mains. This visit there was no improvement. All the three desserts we had were fine but none were delicious. We were so looking forward to a repeat performance and we feel let down. The only saving grace was when we had last dined we had received a voucher for 4 complimentary cocktails. If we hadn’t had the voucher our moods would have been completely shot. We all agreed we won’t be back.More

Date of visit: December 2020
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 1 week ago

Hi Thank you for taking the time to review us and for being honest so we may take these comments on board and always aim to improve our standards. We hope you join us again in the near future and look forward to giving you...More

Reviewed 22 December 2020

Came here for a drink/dinner with my partner the other night and absolutely loved it! Staff were so welcoming and friendly, you could tell they genuinely wanted us to have the best experience. The waiter asked what we wanted to drink and surprised us with...our cocktails. He absolutely nailed what we were after and they were delicious! Food came out quickly and was lovely, fresh and different! It was a beautiful sunny evening and a great spot to be. Definitely recommend, it was busy and I could see the staff were working very hard, but they always tended to us well. 10/10More

Date of visit: December 2020
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 1 week ago

Hi Anna Thank you for the wonderful review all the staff were over the moon to read these comments and we do look forward to having you visit us again in the near future. Kind regards The Giraffe team

Reviewed 19 December 2020 via mobile

Went here for brunch yesterday while in Auckland for America’s Cup. Absolutely horrified at what was served to our group of 11. If I was Simon Gault I would be mortified to have my name remotely associated with this place. Thought we would go here...for a treat to enjoy some top class food. Even my kids could do better than what we were given and they don’t even cook! Smashed Avo was pulverised purée that tasted like it came out one of those tubes from the supermarket for when they out of season. Must have been heated at some stage as had that horrible bitter taste to it. The Omelette was a flat rubbery thing that they forgot to put the cheese on and just literally threw a handful of extra things on. Presentation , technique, taste 0/10. God knows what we would have got for $18 if we didn’t pay the $6 extra to get any filling! One of our coffees was just warm milk with a drop of coffee and they forgot one completely. Service was abrupt and verging on non existent. To be fair we didn’t have a booking so it was great that they accommodated us but the restaurant was virtually empty except for a handful of obvious regulars just doing coffee that were being fawned over. Only positive from our group was that the orange juice was excellentMore

Date of visit: December 2020
Helpful?
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 21 December 2020

Hello and Thank you for your feedback. Firstly please accept my apology for later respond and the time which I have taken to track down the staff member who was taking care of your table on the day. I take your comments seriously and discussed...More

Reviewed 29 November 2020 via mobile

‘Poached’ eggs came out hard boiled. Hash browns are just packet ones from the super market! Could’ve done a better job at home.

Date of visit: November 2020
Helpful?1  
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 21 December 2020

Hello Jay, I am truly sorry to hear about your disappointment. Breakfast is one of our busiest time of the day however this is not excused. I do hope despite the experience with us we will be able to see you again.

Reviewed 27 November 2020 via mobile

Visited twice in 2 days. On each occasion, an item we requested wasn’t available. One meal VERY delayed on day one. Incorrect coffee brought twice. Our drinks delayed ‘because of trendy take away clients’. Nice setting, and nice food if you get it. Won’t be...backMore

Date of visit: November 2020
Helpful?2  
GiraffeRestaurant, Marketing at Giraffe Restaurant, responded to this reviewResponded 21 December 2020

Dear Sean, Thank you for your honest feedback and your time to discuss with me your disappointment on the day. I have agreed that our level of standard hasn't been of your expectations and mistakes have occurred which I personally apologised for. Without blame on...More

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Questions & Answers
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Ben W
18 August 2018|
AnswerShow all 12 answers
Response from Forsyth T | Reviewed this property |
Absolutely. There's a separate vegetarian menu they'll bring you.
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