McDonald's
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Hours
Sun
6:00 am - 11:59 pm
Mon
6:00 am - 11:59 pm
Tue
6:00 am - 11:59 pm
Wed
6:00 am - 11:59 pm
Thu
6:00 am - 11:59 pm
Fri
6:00 am - 11:59 pm
Sat
6:00 am - 11:59 pm
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Details
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CUISINES
Fast food
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi, Table Service
Menu
McCafé®
McCafé® - the great taste of McDonald’s coffee. Served all day.
Toffee Latte
A smooth latte, blended with a sweet toffee syrup and topped with cream.
Flat White
A double shot of espresso blended with steamed and slightly frothed organic milk.
Latte
Take a double shot of Arabica bean espresso and mix it with organic, semi-skimmed milk from UK dairies, steamed to perfection.
Cappuccino
A double shot of Arabica bean espresso with steamed organic semi-skimmed milk, creating the perfect frothy texture. Totally delicious and topped with a chocolatey dusting.
White Coffee
Take a double shot of our Arabica bean espresso and blend it with organic semi-skimmed milk and hot water. What do you get? A delicious coffee, every time.
Black Coffee
Our coffee is made with freshly ground Arabica beans from Rainforest Alliance Certified Farms™ and blended with hot water for a rich taste.
Are the prices at this restaurant low or inexpensive?
Details
About
About McDonald's 97 Commercial Road Southampton. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 97 Commercial Road Southampton and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald's app. Next time you're looking for a treat, head to McDonald's 97 Commercial Road Southampton . We look forward to serving you!
CUISINES
Fast food
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi, Table Service
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2.5
122 reviews
Excellent
35
Very good
7
Average
11
Poor
16
Terrible
53
These reviews are machine translated from their original language. Show machine translations?
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Paul C
68 contributions
Aug 2023 • couples
Yet again they have put up their prices, its not expensive but no longer offers great value, and the online app charges more than double fir the wrap of the day. We shall visit less. Upsetting. Chicken nuggets have now gone up three times since the spring.
Written 6 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle M
4 contributions
Jan 2025 • couples
Mcdonalds employees I know it’s been a hard time over Christmas and new year but where’s the rest of my milkshake? I paid for it so where did it go? Did u get a bit peckish? Sort it out. Oh yeh and it was chocolate but tasted of strawberry.
Written 2 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dazza N
Fareham40 contributions
Aug 2021 • family
I don’t eat this food normally but we had visited the New Forest and were 2 adults and child. The child liked chicken nuggets.
Great ordering system though the table delivery was minus a few items.
My Big Tasty was nothing of the sort. A bland patty in a bun,
My biggest gripe was the downstairs disabled loo. Disgusting. The seat was very dirty underneath ( I lifted with my boot). I complained to the manager who apologised insincerely. Nobody actually rushed to the situation where as I’ve always found this chain’s loos exceptionally clean. Not one to visit again.
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew P
1 contribution
Jan 2025 • family
I collected a takeout order and the items were all wrong except the 2 milkshakes. You would think the staff could get right a meal for 2 correct but ended up with a meal for 3 with all different items. Restaurant constantly hung up when attempting to call to discuss the wrong order. I would recommend going to another restaurant you may have better luck with ordering at the drive through.
Written 17 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul C
68 contributions
Mar 2024 • couples
I woke up wanting to eat something special and of course I knew there was only one restaurant that could meet my expectations. McDonald's, of course. It didn't disappoint me. The boss welcomed me and recommended a new dish. It was fantastic and not expensive and to top it all off there are views to die for through the first floor windows. Chicken, beef, fish and desserts and don't forget, the best coffee anywhere. A sophisticated atmosphere plus high class food and great value for money, you simply can't ask for more. McDonald's, you have made my day.

Written 4 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul C
68 contributions
Jun 2023 • couples
It is important tome to eat well and to have a treat from time to time and to celebrate the first day of June we decided to dine here thus evening as it is not necessary to reserve a table. We chose after deliberations chicken burgers which we personalised to our individual requirements accompanied by a green salad and a portion of medium chips, lightly seasoned with salt together with an array of dips, from all over the world. Dessert consisted of an apple pie as the mcflurry machine was out of order and a tea and coffee, a latte. The food is bought to your table along with serviettes, sugar, milk, stirrers and a receipt. We like to photograph the food prior to consuming it and to take in the atmosphere which is highly sophisticated and high class with views to inspire from the 1st floor. The food yet again was absolutely fantastic.
Written 1 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
r_petite34
63 contributions
Apr 2022 • couples
Popped in here Sunday on the way through back from an Easter break to order 2 double bacon and egg ma muffins and 2 x coffees. Ordering inside it was empty and only 3-4 people but ordered and had to wait nearly 20 mins and saw one of the staff called Kate pick up what seemed to be one of my bacon naps and went around the corner to another lady so when she eventually came back as seemed to be dealing with the drive through constantly and forgetting the other customers I double checked the order was what I had ordered and she said yes.
Getting into the car we opened one and it was sausages and egg muffin not what we had orders and that wasn’t all then one of the coffees was cold and the other really hot. I would of gone back but didn’t have time and definitely not impressed with the service
I think the manager needs to look at all the bad feedback as we paid nearly ÂŁ10 for a rubbish breakfast
Written 19 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul C
68 contributions
Sept 2023 • couples
In need of world class food and views, we arrived at this restaurant and dined well, chicken, chips and Fanta and then won a free mcflurry which made it an unforgettable day. The manager checked we had enjoyed the meal. We had.
Written 19 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul6543
New Forest National Park Hampshire545 contributions
May 2023 • couples
In these days it is wise to choose McDonalds as the vend fine quality food and drinks at good prices which will leave your pocket not feeling empty. I like that you can add extra onions if you wish and tailor the dishes to your own taste, they taste brilliant. STaff very good too, ask me how was meal, this I like
Written 22 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PETE
4 contributions
Oct 2022 • solo
I'll start with the only positive from the whole experience and that was the poor girls on the front counter were really trying their best. Unfortunately it was massively undermined by the idiots behind them more interested in perfecting a high five than dealing with the 30 customers waiting for their order in the lobby. That was the "management" by the way. Stop trying to look cool it's futile, get the "fast" food out in under 25 minutes and stop leaving children high and dry to deal with annoyed customers when they aren't the cause of the situation. I'd not allow my children to work in a place they're thrown under the bus in, The owner of that franchise needs to look at the standards of the management, its so weak. I'd be embarrassed.
Written 9 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SamS
1 contribution
Jan 2023 • solo
Easily the worst McDonald's I've visited, being a local I'm used to the service being bad, but the last time I used the drive through has put me off visiting again. The guy at the first window was really nice and helpful, and I appreciated that. The guy at the second window didn't say a word to me as he chucked the food to me, then proceeded to give me a dirty look when I said "thanks". This isn't the first time I've had someone rude at the window, another 'gentleman' rolled his eyes and sighed loudly when I asked if the milkshake machine was working, he was rude everytime I went down there. Going inside to order is no different, as nothing is organised when dishing out their orders at all, and half the time they don't shout out your order number, having you to speak to someone to see if your order is ready. Slow service and bad attitude from the staff really let McDonald's down as a company as some of their branches are brilliant, but not this one. I'm going to pay a bit more money and go to KFC, don't bother going here, you won't be happy with it.
Written 22 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul C
68 contributions
Nov 2022 • solo
Today in view of cold weather it was important I chose well to eat and in McDonald's I had two chicken mayo sandwiches but without mayo but extra onion and I also incorporated a sweet curry dip to give it an asian theme. The tea complimented it well an all for around 3 pounds. Great dinner.
Written 17 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Villaman85
Southampton66 contributions
Aug 2020 • couples
We came here for a quick bite to eat and I can honestly say, I remembered very quickly why I haven't had McDonald's food for a very very very long time. The Big Mac was dry and bland (even for a fast food joint) and the chips were cold. Can't even say that they were warm as that would be a lie! The only saving grace was the milkshake which I'm glad to see are still fairly similar to how I remembered them.
This was my first time going to this McDonald's and will also be my last.
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hartleyjr
Southampton130 contributions
Dec 2021 • none
Arrived to see a queue for the drive through extending onto the main road, so we parked up and went in to order a quick lunch for our two kids en route to Christmas panto in Southampton.
After ordering we noticed that the order status screens weren't working. 20 minutes later, still no food. No staff around to talk to about a refund, lots of angry customers. In order to get to the theatre we had to abandon the order.
If this branch is having staff issues then why not warn people on arrival or stop taking new orders for a period of time until they clear the blacklog.
Written 28 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flannigan_14
7 contributions
Jan 2020 • none
Placed my order and arrived at the window, somewhere between the person repeating my order back, correctly, and the ticket going through for prep, two drinks managed to disappear from the order.
At the window, I said I wanted the missing drinks, which resulted in the woman talking to me like I was trying to pull a fast one on her and knick two soft drinks. So I snapped. She went to get the 4 year old manager who told me I couldn’t have the drinks, that I’d have to go to the back of the line and order again if I wanted them because he wasn’t able to take my money at that particular window. The manager.
Mind you I have a crying child in the backseat because suddenly she wasn’t getting her lemonade.
Great problem solving skills this lot has (extreme sarcasm). Would leave a big fat ZERO if I could.
Written 18 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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