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RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
US$14 - US$24
CUISINES
International, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (141)
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137 results
Traveller rating
81
31
16
5
4
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LanguageEnglish
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Traveller rating
81
31
16
5
4
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All reviews dumplings homemade ice cream pasta hash browns interior design furnished restaurant year olds nice decor plenty of parking dining experience attentive service big breakfast sunny day west auckland lovely food birthday lunch playground
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Reviewed 3 weeks ago

The venue is beautiful, but the service was terrible. After being shown to our table we were served water, then at least 20mins later before we had to chase up our own drinks. Food order was not taken for at least 40+ mins after sitting....Service never inproved.More

Date of visit: July 2021
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Reviewed 4 weeks ago

We visited here with friends as a treat/reward for a great achievement they had had. Fabulous food, great atmosphere and good service. Will def be returning here in the future.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: June 2021
Helpful?
Reviewed 12 June 2021

We went along early so that the kids could enjoy the playground. My six your old son was obsessed with the crochet net and invented many games to play with his sisters. We had a lovely dinning experience with our three kids, the lighting and...the surrounds were super interesting for the kids. Great service, yummy food, thank you!More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: June 2021
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Reviewed 5 June 2021

I’ve been to The Grounds a lot of times, perhaps too many times, but that’s their fault not mine! The food is consistently superb and the staff too are awesome. Took friends recently and was asked what I’d recommend, easy I thought....... but before long...I’d rattled off the entire menu! It’s a struggle to narrow it down to just one entree, main and dessert! One of the best restaurants in Auckland, without a doubt!More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: June 2021
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Reviewed 1 May 2021

We went yesterday to celebrate my daughter’s 2 birthday. Food as always was excellent and tasty. Customer service is on the heart of the Grounds Team. They helped us to choose the menu as my mother in law and I are gluten and dairy free....They helped us to light the candles and provided the dishes. I love the fact that the restaurant is really family friendly. Thanks for having us. KarlaMore

Review collected in partnership with www.restauranthub.co.nz
Date of visit: April 2021
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Reviewed 25 March 2021

This is a brilliant business concept superbly delivered. An eatery built around an extensive playground and indoor theatre. Excellent food and drinks menu for both adults and children. On the sunny day our extended family was there for a six year old's birthday lunch there...were numerous other such celebrations and probably close to a hundred children running around having a great time. All round excellent. Highly recommended for family events.More

Date of visit: March 2021
Helpful?4  
GroundsTeam, General Manager at The Grounds Eatery, responded to this reviewResponded 27 March 2021

Thank you for your feedback! We are so happy to hear you enjoyed your visit! We hope to have you back soon.

Reviewed 2 March 2021

amazing, beautiful environment. waiters and waitresses are super kind, food is absolutely delicious, pork pancakes 100% recommend. come here!!!

Date of visit: October 2020
Helpful?
GroundsTeam, General Manager at The Grounds Eatery, responded to this reviewResponded 29 March 2021

Thanks for your feedback! We can't wait to have you back soon.

Reviewed 22 February 2021

Went to the Grounds to catch up with a friend. It can be hard in West Auckland to find really fantastic food. So pleased the Grounds exists as it is our go to for that something extra special. The food is beautiful, cooked to perfection...and so tasty. We had a new waitress but she was wonderful and well supported. Love the interior design very stylish. Also our safety in level 2 well taken care of. We will be back.More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: February 2021
Helpful?
GroundsTeam, General Manager at The Grounds Eatery, responded to this reviewResponded 29 March 2021

We are so glad to hear you enjoy your visits with us. We look forward to having you back soon!

Reviewed 19 February 2021

Think there aren’t many child-friendly restaurants in Auckland? You’d be right! This place isn’t just child-friendly though, it’s next level amazing! The playground is wicked cool and easily keeps the children entertained while they wait for food [then when the food arrives at the table...they don’t want to leave the playground, hehe]. The indoor and outdoor seating are both incredible spaces. A great destination to come to. The food is delicious too, and well priced. Service is incredible and staff are friendly and accommodating. The handmade ice creams on a stick are just delightful too. This is our new favourite place to dine and we’ll definitely be back. Think we may even become regulars!More

Date of visit: February 2021
Helpful?
GroundsTeam, General Manager at The Grounds Eatery, responded to this reviewResponded 20 February 2021

We are so pleased to hear you had a great time! We can't wait to have you back 👍😉

Reviewed 19 December 2020

We went in a group of 13 people. Two of them had a what they called a tasteless Fish Market and got sick after. Before giving a feedback in TripAdvisor I have sent them an email. They just replied saying that the fish they serve...is fresh and ignored that the food is tasteless and the fact that out of 13 people, the only ones who got sick having the same symptoms were the ones having the Fish. I wouldn't recommend it The place is nice, but too expensive and not tasty at all.More

Review collected in partnership with www.restauranthub.co.nz
Date of visit: December 2020
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Frequently Asked Questions about The Grounds Eatery

The Grounds Eatery is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 5