White Horse

White Horse

Someone from this business manages this listing.
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+44 1754 774770+ Add website
Hours
Sun
11:30 am - 11:00 pm
Mon
11:30 am - 11:00 pm
Tue
11:30 am - 11:00 pm
Wed
11:30 am - 11:00 pm
Thu
11:30 am - 11:00 pm
Fri
11:30 am - 11:00 pm
Sat
11:30 am - 11:00 pm
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
4.0 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.6 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$11.00 – $32.00
CUISINES
Bar, British, Grill, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
PRICE RANGE
$11.00 – $32.00
CUISINES
Bar, British, Grill, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
FEATURES
Takeout, Outdoor Seating, Buffet, Seating, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Digital Payments, Free Wifi, Playgrounds, Family style, Non-smoking restaurants
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4.0
4.0 of 5 bubbles694 reviews
Excellent
422
Very good
79
Average
48
Poor
55
Terrible
90
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Star Wilson
Skegness25 contributions
5.0 of 5 bubbles
Mar 2020 couples
Myself and my partner took a trip down to B&M and found ourselves hungry, so we stopped of at the Twelve Oars, we ordered steaks, garlic dough balls, chicken strips and bbq sticky chicken wings. It took a while to arrive, at least 45 minutes, starters came after the main which was disappointing. The food wasn’t the best but wasn’t the worse. We asked for the steak to be cooked medium and it came with the taste of charcoal, because the starters came out a few minutes after the main, by time we finished the main they was all cold and was left. Pub is clean and tidy, but the timing on food needs to be improved.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanH2K20
Hi Star, Thank you leaving us a review. We really appreciate the feedback. I apologise on behalf of the team that we wasn't up to scratch and will be passing your comments on to help improve our service in the future. I can assure you we won't let that happen again. We hope to see you again in the future. Many Thanks Dan Supervisor
Written 10 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Irene C
Lincolnshire44 contributions
5.0 of 5 bubbles
Aug 2020 none
We had never visited this restaurant before, but would love to go back. All social distancing measures were in place and the staff were very helpful. We had pre-booked and our table was ready for us. All tables are clear and menus are for one use only. Cutlery is given at the time you order drinks and food at the bar. The food was excellent: these were the first chips we have had this year (!) and did not disappoint. They were chunky and very crisp. My chicken was succulent and the sauce very tangy. My husbands fish was beautifully cooked and fell away from the bone. As it qualified for the Eat Out to Help Out scheme it was an absolute bargain, but I'd be just as happy to pay full price for such a lovely meal.
Written 14 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanH2K20
Hi Irene, First of all thank you for taking the time to leave us a review. We very much appreciate it. I am very happy to hear you enjoyed your visit with us. I will be passing on your lovely comments to the team and we cannot wait to have you back in the future! Many Thanks Dan Supervisor
Written 15 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Takkemdaughter
Chesterfield10 contributions
3.0 of 5 bubbles
Jun 2021 couples
Given its superior location with lots free parking nearby popular national emporia such as BM, M&S, Aldi and a pet supplier, you’d assume this place to be a little goldmine with regard to meals, drinks and hangout in large garden area equipped with play stuff. Plus points - friendly staff, a really good chef (we been before inside for meal) dogs welcome in garden area.. but alas on current visit told no meals can be served outside due lack of staff. Now this is a really warm day, we’re kinda hungry and no dog can be safely left in car. Helpful server visited us outside at least 4 times, once with our drinks, again with the track n trace, again to ask if we need any further drinks, again to settle the bill and again with the payment card machine. Need to reiterate.. no meals served outside.
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan
Hi, Firstly thanks for leaving us a review. I can understand how frustrating your visit was, with regards to no meals being served outside, we are understaffed as are many hospitality businesses not just in Skegness but the country. We had made the decision to focus solely on inside dining as to not spread ourselves to thinly and to try and deliver the best experience for the guests. Rest assured when restrictions are lifted on the 19th dining outside will resume. Thanks again.
Written 12 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lynne J
3 contributions
2.0 of 5 bubbles
May 2021 none
Last week I had booked a table for 4 for Sunday lunch very disappointed my sister asked if she could have an alternative to the vegetarian pie and was told definitely not no changes allowed. My husband and I had roast beef when the meal arrived it was barely warm so it was returned to the kitchen and then after a wait 2 more dinners arrived which was slightly better in temperature but the beef was not edible as very tough, my husband ate some of his but I did not when plates were collected mentioned how tough the meat was but no response. Whilst we were there there was one member of staff not wearing a mask when talking with customers. Waitress did not appear to have any experience and struggled to work the bill out at the till. 2 of the toilets were dirty had to go into 3 cup I also to find a clean one so they need checking regular especially in these current times. I would not recommend dining here and although voiced concerns no member of staff appeared to be in any managerial position to support complaints, they really need to look into this establishment.
Written 29 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan
Hi Lynne, I am sorry to hear you had an unpleasant visit to our establishment. Unfortunately due to stock issues we only had the one vegetarian option available and I can completely understand how frustrating this can be. I will be speaking to the team as to why your meals wasn't up to scratch to ensure this will not happen in future. The member of staff without a face covering is medically exempt and wears his lanyard at all times whilst on shift. The toilets are checked and sanitised on a hourly basis, I can only apologise at the time you went, they was left in an unsatisfactory state by others. Rest assured re-training will be done and your comments will be passed on. My sincere apologies once again. I hope you will reconsider and visit us again in the future. Many thanks.
Written 9 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AngiRandall
Mansfield31 contributions
4.0 of 5 bubbles
Aug 2022 family
Visited as a family of four while on holiday in Skeg. Had been meaning to try the meals here for a few years when it was the Twelve Oars pub (which it still comes up as on bank records) Booked a table online and arrived for our set time slot of two hours. We were immediately greeted and shown to our table. We perused the menu, made our choices and went to the bar to place our order where we were told it could take 30-40 mins for our food to arrive due to how busy it was. We paid for our order - 4 main meals and 3 drinks. One drink was actually free with the meal but there was no indication of this on the menu. Total bill was just shy of £50. Despite being advised of a long wait, the food arrived within about 15mins. It was enjoyable and well cooked but nothing special, just your regular pub offerings. The desserts sounded nice, if a little pricey, though we didn't sample them. According to their website they do different deals on each day, like curry and a drink, burger and a drink etc but there is no mention of this on their menu...even a flyer on the table would be a good idea in case you haven't seen their website beforehand. Would go again but not regularly due to the cost involved in eating out.
Written 30 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
Sorry you didn't see the tent cards around the pub, sadly these get damaged and are in need of reordering. I would of hoped that the staff should of mentioned the deals at the bar when ordering a Burger/curry/Steak We will rectify this as soon as possible Thank you for your review and hope to see you again.
Written 7 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steve Vincent
Desborough497 contributions
3.0 of 5 bubbles
Oct 2020 none
I'm quite a fan of Marston's Pubs, I like the menus there and the choice of beers etc, So in the days running up to our holiday in Skegness I booked us in for three nights via the internet. On arrival on the first night we were met at the door and had the Covid 19 protocol explained to us and then were shown to our table. We were offered drinks straight away and given menus. We ordered, but for me, the food came out too quickly! I've worked in catering and know the difference between freshly prepared and either canteen or takeaway styles where the food is already in the warmer waiting for a customer. My grandson's burger was quite dry and didnt look particularly appetising. The other three meals were ok but nothing exceptional. My biggest issue was that fact that after we'd eaten, despite ordering more drinks, no one took the dirty crockery away. So effectively we were sat for an hour over the washing up. We did return a few nights later as the kids love the pizzas on the Marston's Pubs menu. These were up to standard and the table was cleared soon after we'd finished but it was a totally different crew on duty. The third visit didn't happen as we decided not to push our luck as it's obviously a little hit and miss at this particular venue.
Written 31 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanH2K20
Hi Steve, Thank you for leaving us a review, we appreciate all feedback. I would like to apologise for the inconsistency over your two visits. I will be passing your comments on to the team to ensure we hit the level of standard you as a customer would expect on every visit. We hope you will visit us again sometime in the future when possible. Many thanks Dan Supervisor
Written 4 November 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David Matthew
Skegness1 contribution
5.0 of 5 bubbles
Sept 2020 family
Well after the amazing experience we just had in the twelve oars I had to take to trip advisor. Firstly the service was fantastic considering this was my familys first meal out since lockdown our waitress was trudi I think her name was she was so welcoming and made us feel at ease. We all had pizza and all I can say is wow just wow. The pizza was that good I has to ask who made them and I was informed it was there second chef Joshua such a lovely lad and looked so happy making them. Thank u so much guys. Will defo be back.
Written 6 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanH2K20
Hi David, Thank you for leaving us a review we very much appreciate it. I am very happy you enjoyed your time with us and that Trudi and Joshua went the extra mile for you and your family. I'll be sure to pass on your lovely comments to them both and look forward to seeing you again in the near future. Many Thanks Dan Supervisor
Written 8 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rachel Layla M
Barnsley5 contributions
5.0 of 5 bubbles
Jun 2021 family
We visited today and couldn’t be happier with the service, all the staff were friendly, helpful and aren’t out of their way. The selection of food was great, even for vegans, which some of us are. The chef was reassuring us regarding any dairy and meats etc and everything was cooked fresh. (Highly recommend the garlic dough balls and cauliflower wings!) We we’re also pleasantly surprised to find a small toddler corner and outdoor play area! We will absolutely be visiting again.
Written 19 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan
Hi Rachel, We are really happy to hear you enjoyed your visit and the team went above and beyond to make sure your experience was fantastic from start to finish. We look forward to seeing you again in the near future! Many Thanks!!
Written 28 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Betchina
Leicestershire13 contributions
5.0 of 5 bubbles
Aug 2022 none
Came on the curry and drink day so great value for money, staff were super friendly and helpful and the young blonde lad behind the bar was a credit to the company. Professional, friendly, helpful and chatty. Food was lovely, hot and fresh. Best service we’ve had in Skegness so far 😀 well done team
Written 17 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
Thank you for your review i have passed this onto the young lad you have mentioned and this has make his day We are proud of all our team who have worked so hard over the summer but it's great when certain staff are mentioned Thank you and hope to see you again
Written 24 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalie O
77 contributions
2.0 of 5 bubbles
Feb 2020 family
Came here on the off chance as we wear passing.After waiting 50 minutes from ordering our food arrived. My mum had the ranch chicken which she said was lovely and my dad had the steak pie which was also nice. I ordered the calzone which was ham and mushroom and ordered extra red onion to go with it. When it came there was no red onion or cheese in it instead it was sprinkled with chopped spring onion so not what I asked for. My husband ordered the mix grill were his rare steak was well done and the mushroom on it was raw. The waitress seemed to avoid the table until we left and wasn't asked if our meal was OK. Very disappointing will not return
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ajaneh27
HI Natalie, Thank you for giving us a review. I would like to deeply apologise for your visit. The team wasn't up to scratch and it is not acceptable. I will be passing on your comments to the team to ensure this doesn't happen again. We value your custom and would like to put things right. If you decide to visit us again I would like to extend 4 main meals on us as an apology for your visit. Sorry once again. Dan Supervisor
Written 3 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tam
Warwickshire1 contribution
1.0 of 5 bubbles
Oct 2021 family
I recently visited this pub with my family, the staff were friendly and helpful when I went to the bar, but when it comes to the table there was glasses left on the end of the table for a least 1 hour and 30 mins. The staff had started collecting plates while people were still eating and rudely lack any form of communication if we’d like plates to be removed. When it comes to dessert the jam rolly Polly, Well ! the jam was hard and beyond healthy consumption. We ordered double cream with some desserts and and once the dishes came out those asked with cream were served with ice cream!!! No communication whether we wanted it or not, let alone any concern for allergens or common sense to communicate lack of availability of cream, and placed down as if we lacked any options or choice in the matter, there was no need for the chef to bring out the last two dessert when there was more than enough staff to run food. Overall the business lacks communication, intelligence and shows a foundation of being disjointed.
Written 21 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
Thankyou for your feedback, we do value all feedback good and bad and would be greatfull if you would call us to discuss your recent visit Just ask for Denis when calling
Written 25 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Craig S
Bradford16 contributions
5.0 of 5 bubbles
Sept 2021 couples
Really impressed with this place, plenty of staff around that were able to help with everything, the pub was clean and well set out. Some covid measures in place and staff could be seen to be sanitising regularly. More vegan options available than I'm used to in pubs like these, had pizza, garlic bread, chips and onion rings, all were really good, my other half had the surf and turf and said the steak in particular was great. Only disappointment on the night was that I ate too much and didn't save room for the apple pie. Shame we found this on our last night.
Written 17 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan
Thank you for a brilliant review! We're glad you had a great time and the team looked after you, hope to see you again soon!
Written 10 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lynne N
Skegness59 contributions
5.0 of 5 bubbles
Jul 2022 friends
We were so glad we’d booked a table as it was very busy! (However still had to queue to find what table we were on before returning to the bar to order food). We were served by Rhys & Ella who apologised profusely for the extraordinary wait time to order. Rhys in particular, had two large (one of them extremely challenging) food orders to take and prepare drinks for before I reached him. He was patient and calm with them even though they requested many, many items to have variations made by the kitchen. I think he was pleased our order was so simple, one mixed grill, one mega mixed grill and two diet cokes!! We had been in the pub for over twenty minutes before reaching the front of the queue to even place our order as there was only two behind the bar. (We we’re advised there was a 30-40 minute wait time in the food but it came extremely quickly and it was perfect, hot & delicious. (Well done kitchen crew too)!! We had an extremely pleasant evening topped off by the Lionesses 4:0 victory while we ate, the whole pub erupted in cheers, the atmosphere was fabulous. A great evening!
Written 28 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
We really was suppressed how busy it was that day BUT My team absolutely worked there socks off to get through the waiting customers Massive well done to them from me Thankyou for your feedback and hope to see you soon
Written 8 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dylan A
2 contributions
5.0 of 5 bubbles
May 2022 family
We visited this venue when it was the twelve oars and swore we would never go back due to very rude manager. My brother in law suggested going here as we all wanted to watch the Liverpool match so we went. The atmosphere was great and we were all buzzing, the bar staff were very friendly and quick to take out drinks order. We decided to have a bite to eat and the food came out quick and hot, the chefs did an amazing job considering how busy it was, true credit to the head chef, line chefs and pizza chef, my son loved his pizza. Overall it was a great evening ruined only by Liverpool losing but will definitely be going back. Keep up the good work.
Written 5 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
Thank you for your amazing review Hope to see you soon
Written 14 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sonnypool
19 contributions
5.0 of 5 bubbles
Oct 2021 family
Was very busy but definitely worth the wait! I had a mixed grill which was cooked to perfection.. Honestly It was so good it would put higher end restaurants to shame for £14.75 👌 Wife had the scampi which she enjoyed and the boy a burger. He doesn't eat a lot but ate most of it. Fully recommended. Well done to the waiters and waitresses. Lovely and polite.
Written 28 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis
Amazing to hear and hope to see you soon
Written 2 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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WHITE HORSE, Skegness - Quora Retail Pk - Menu, Prices & Restaurant Reviews

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