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Hard Rock Cafe

#1,046 of 10,289 Restaurants in Madrid
$$ - $$$, , American
Paseo de la Castellana 2, 28046 Madrid, Spain
+34 914 36 43 40
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger” (81 reviews)
“fajitas” (8 reviews)
“fries” (20 reviews)
Open Now
Hours
CUISINES
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Paseo de la Castellana 2, 28046 Madrid, Spain
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hard Rock Cafe
1. Great!
"Great service and great food! Staff were very friendly and cheerful :)"
LauraBowyer
See reviews that mention Great!
2. Fabulous
"We couldn’t have asked for a better experience."
Leanne F
See reviews that mention Fabulous
3. Thanks!
" thanks HRC."
Andre L
See reviews that mention Thanks!
Write a ReviewReviews (2,507)
Traveller rating
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1 - 10 of 642 reviews

Reviewed 1 week ago via mobile

We’ve visited so many hard rock cafes over the world, and have a pleasing hurricane glass collection as a result. We were warmly welcomed and shown to our table. A server took our drinks order which arrived promptly and were delicious! Our server then changed...More

Thank cwagsg
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Good afternoon, We are sorry for what happened last night, we will make sure that this cannot happen again, we would like to invite you to give us a new chance the next time you come back, we will be happy to assist you!

Restaurant's Favourite
Reviewed 15 June 2018 via mobile

Fantastic visit, very friendly staff and some amazing pieves of memorabilia along with the best new york strip steak ever.

Thank Marcus368
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 18 June 2018

Hello Marcus: Thank you so much for your lovely review about your visit at hard rock Cafe Madrid. We hope to get to see you again very soon. Until next time. Keep on rockin`!!

Reviewed 2 weeks ago

Visited on my own when away with work - staff friendly and food was lovely with gluten free range of foods available

Thank Tracey F
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello Dear Tracey, Thanks for your lovely comment and if any time you mention to us that you have a gluten allergy , we can offer you a few choices. Kind Regards

Reviewed 2 weeks ago via mobile

I came with a group of friends for dinner on a Saturday night. We were unable to book a table for 7 people online, however I had emailed the staff who replied very quickly saying just turn up no need to book. We arrived at...More

Thank Natalie Y
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you very much for you visit and must at all, for your review!

Reviewed 2 weeks ago via mobile

Another hard rock visited an have to say 5 stars again Food, sticky ribs was so well cooked an oreo cheesecake ...lush As usual staff friendly an chatty...can't fault here ...thanks for a nice evening again

Thank guy s
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for your visit and comment!

Reviewed 3 weeks ago via mobile

Although the waiters were so friendly and thoughtful and the drinks/food was what's you expect in a Hard Rock cafe, the atmosphere was so disappointing. For me, a Hard Rock cafe should be rather dark, have the vibe of a club, with some special touches....More

Thank Aïsha B
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Aisha hello and thanks for your feedback. Here at Hard Rock Cafe Madrid we try to please our guest even with the way we look . It is a shame that you did not like it and also i must tell you that we...More

Reviewed 13 September 2018

This cafe is quite cozy and fun. The dishes are delicious, many different drinks and polite waiters. Here I want to come again. I liked everything, though the music was too loud.In the evening, you can relax here with friends.

Thank InigoMercis
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 14 September 2018

Thank you very much for your visit! We hope to see you again around here with your friends Have a good day!

Reviewed 10 September 2018

I’ve been to more than 100 HRC around the world, and it still comes as a great surprise to me why HRC decided not to change/ enhance its food…It wouldn’t hurt to add some local dishes (My God, this is Spain!!) and local beverages (beer...More

Thank Stanislaw1972
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 11 September 2018

Thank you very much for your visit!

Reviewed 20 August 2018 via mobile

Food was decent. The service sucked. We only interacted with our "waiter" 3 times! Heres the kicker, when we got there..it had been open for 5 minutes. We arrived at 12:35pm. Server came by to get our order of drinks & appetizers & lunch. Delivered...More

Thank Juanita M
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 22 August 2018

Hello Dear Juanita M, Here at Hard Rock Cafe we take any feedback very seriously regardless. I am happy that you received decent food , but also we aim to deliver great of service. If you felt that is was (blah) poor... It is disappointing...More

Reviewed 4 August 2018 via mobile

Great food as always, but the service wasn’t good. Had to wait a while to be seated then drinks came about 15 mins after we ordered them, only 5 mins before the food? Poor considering your paying inflated prices to receive what usually is excellent...More

Thank Darciep
HRC m, Manager at Hard Rock Cafe, responded to this reviewResponded 5 August 2018

Thanks for your comment! We will work hard to improve our service and give a better one to our customers!

Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Ask a question
Questions & Answers
bc5052
20 November 2017|
AnswerShow all 2 answers
Response from 900wendys | Reviewed this property |
I'm sorry - how on earth would a diner at a restaurant know every member of staff? Why not phone the restaurant and ask to speak to them.
0
Votes
robertslauren
12 August 2017|
AnswerShow all 5 answers
Response from HRC m | Property representative |
Hi, we can send you the information to your mail. Could you please give it to us _ kind regards
0
Votes
Abbie0616
10 May 2017|
AnswerShow all 4 answers
Response from andyh67186334 | Reviewed this property |
Yes it does, and it was excellent
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Diner, Central American, American, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Special Occasion Dining, Kids, Child-friendly, Groups
Open Hours
Sunday
12:30 PM - 2:00 AM
Monday
12:30 PM - 2:00 AM
Tuesday
12:30 PM - 2:00 AM
Wednesday
12:30 PM - 2:00 AM
Thursday
12:30 PM - 2:00 AM
Friday
12:30 PM - 2:00 AM
Saturday
12:30 PM - 2:00 AM
Location and Contact Information
  • Address: Paseo de la Castellana 2, 28046 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Barrio Salamanca
  • Neighbourhood: Barrio Salamanca
  • Phone Number: +34 914 36 43 40
  • E-mail
Description
The electrifying capital of Spain, Madrid is one of the country's most vibrant and exciting cities. Madrileños make it a daily practice to take time to enjoy life, and now you can do the same when visiting the Hard Rock Cafe Madrid. Located at Plaza de Colón along the historical Paseo de la Castellana, the Cafe awaits as your fiesta destination for enjoying this rollicking city. The Cafe's outstanding memorabilia collection and the majesty of this fabled city with nearby views of the National Library, the Cultural Centre of Madrid, and the beautiful oceanic fountains of Colón, will completely invigorate you, so get ready for the all night extravaganza, Hard Rock style!
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