We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Ordered €70 worth of food arrived 1hr45mins late and when we called the restaurant they said not our problem. Absolutely disgraceful behaviour hung up on me 2 times . Obviously I sent the food bad back with the guy that arrived on a scooter
I ordered a bacon cheese burger on Uber eats from Locke Burger castletroy on Easter Monday. I was looking forward to my food however when the burger came it was completely plain ??? I do not understand why and why would I pay 9.50€ for...a plain burger. I therefore continued to ring the restaurant and they told me they were closed there was nothing they could do. Try call back in the morning for a burger. Why would I want a burger in the morning ? Just found the customer service to be appalling and no help at all !! I work in hospitality and would also put the customer first no matter the time of day. They must have still been working if someone agreed to answer the phone and if it wasn’t a complaint I say they would have dealt with it !!More
We visited Lockes in Castletroy last Saturday afternoon. Staff were welcoming and friendly. The food was excellent and service was brilliant.
Being a coeliac I have to say the gluten free burger was one of the best I've eaten and the 2 lads with me...loved their food to.
Definitely will be back next time we are in Limerick.More
Myself and my boyfriend visited the Castletroy restaurant this week. Both our first time eating at Locke Burger. We both got the fried chicken burger and it was the best chicken burger I've ever had. So so good. However, for desert we got a cookie...dough to share. It was nice but too dry. Needs to be more gooey. But other than that we loved it!. Definitely will be returning.More
This new diner was jointed during a first visit made midweek. A warmed terrace, giant neon italics, and staff attending to the short queue outdoors were first impressions. Inside there is a choice of velvet booths or wood tables, should the babble ever recede into...allowing choice in a quieter time. The short menu offers burgers, salads, sides, cocktails and desserts, with due regard to veganism. My chicken burger was delicious, crunchily spiced and juicy. A glass of malbec passed muster, while the young staff are seriously good. Happy joint.More
We loved the food and the staff! I asked for a burger without cheese but at the and it was in it. Maybe we didn’t understand well each other (I am Italian and we were wearing masks) but they immediately prepared the right meal. Really...appreciated.More