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What The Fish

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COVID-19 Update: This restaurant is only available for takeaway or delivery at this time.

Ratings and reviews

#117 of 472 Seafood in London
#2,689 of 17,030 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Seafood, British
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Street Parking, Free off-street parking, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Delivery, Accepts Credit Cards, Table Service
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features, about
Reviews (238)
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201 results
Traveller rating
105
53
15
11
17
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Time of year
LanguageEnglish
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Traveller rating
105
53
15
11
17
Show reviews that mention
All reviews fish and chips saveloy pies cooked to perfection hammersmith crispy takeaway draught
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Reviewed 22 February 2021 via mobile

Since lockdown this place has gonedown! Chips used to be the best around, delicious, crispy and fresh - now they’re sad, soggy and mushy - for the past 4 visits and deliveries at least. The last fish we had here didn’t have the freshness it...used to and tasted old. Has it changed owner’chip’ ? Then as lockdown went on they started charging 20p for some cheap ass vinegar sachets and today they had even taken the vinegars off the tables and only the server behind the counter is allowed to administer the vinegar! You’d think it was made of champagne! Oh and don’t even think of asking for 1/2 peas 1/2 curry sauce. Even though they’re the same price they don’t allow you to mix them. Must be the same person who’s in charge of the vinegar stock takes!!! Such a shame guys as I’d always recommend you and take my friends and family there but not anymore. Stop being so tight with your acetic acid and bring back the standards you had when you initially opened and we’ll be back.More

Date of visit: February 2021
Helpful?2  
Sait, Owner at What The Fish, responded to this reviewResponded 24 February 2021

We are sorry that you feel that way and sorry for you experience. We can assure that we have not changed hands, but we can not guarantee quality of the service when you order by a delivery partners. Delivery times and conditions we have no...More

Reviewed 21 February 2021

Regularly order via Deliveroo. Food is top drawer and always delivered quickly and correctly. Very satisfied indeed.

Date of visit: February 2021
Helpful?1  
Reviewed 6 February 2021

First off I called for 15 mins solid non-stop the phone was constantly engaged!! So this was not the phone being busy at 2pm it was obvious a staff member unprofessional making long personal calls on the company phone line. I had to call what...the what the fish in brook green explain I couldn’t get through. A nice polite woman answered the phone and said she would out my order through to Hammersmith remotely for me. Anyway she said call her back in two mins to see if it was done by her. She confirmed in my call back it was so I thought ok let me call them again. In Hammersmith where I was going anyway I called back and as suspected a lady answered the phone obviously because she knows I had called about the home being constantly engaged nonstop, so I tell her that I was trying for 15-20 mins but you were engaged. She abruptly tell me “so we had a lot of orders” as I know this to be untrue as my phone was in constant redial I just said it couldn’t be and put down the phone as her time was very harsh and rude. So I get to the shop 5 mins later. At home eating my food almost finished my fish and I see two fine black hairs on my plate under fish.. now I live alone my hair is thick curly of blonde!! The fish n chips chief is a man. Her hair I noted when I went in was black and fine!! I only hope she didn’t spit in my food too! as this is a pandemic. I will be reporting this to the appropriate food standards. Again this is a pandemic that is totally disgusting. AVOID AVOID AVOID AVOID!!!!!More

Date of visit: February 2021
Helpful?1  
Reviewed 7 December 2020 via mobile

Excellent chips! I only had a chip butty but it was great and super cheap! My friends had the cod which they loved. Service was speedy.

Date of visit: December 2020
Helpful?1  
Reviewed 20 November 2020 via mobile

Delicious! The shop this review is for is Shepherds Bush Road which doesn’t seem to have any reviews yet. This used to be Kerbisher & Malt but has been taken over by What the fish. We had take away a few nights ago for the...second time Cod & Chips, and it was delicious the best fish and chips we have had for a very long time! I really hope that the standard stays like this as I will certainly be a regular if it does.More

Date of visit: November 2020
Helpful?
Reviewed 2 November 2020 via mobile

We return here regularly as we’ve never been disappointed in the quality of the food, the staff or cleanliness. I had a beef burger and my partner cod, both with chips. Pies, sausages, saveloy etc all available. Portions are large and very tasty, no grease...and cooked to order. Fully licensed bar and take away available too. Will definitely return again.More

Date of visit: November 2020
Helpful?
Reviewed 25 August 2020

Visited last week and ordered 2 x haddock, mushy peas and chips for takeaway. Fish freshly cooked and delicious, chips crispy and mushy peas good. Excellent friendly service. Best fish and chips for a long time. Would definitely recommend. Will be visiting again soon.

Date of visit: August 2020
Helpful?1  
Reviewed 26 July 2020

I’ve been in the Resturant business for over 30 years And I decided to visit this place and have Some fish and chips ,It was excellent and the whole family enjoyed it ,Weldon guys 👏🏻👏🏻👏🏻

Date of visit: July 2020
Helpful?
Reviewed 11 June 2020

I visted recently with my friend and the turkish girl was very helpful and friendly and 10/10 service

Date of visit: June 2020
Helpful?
Reviewed 8 May 2020

Ive visited loads of times and kubra turkish girl has been very friendly,polite and shows good customer service and goes above and beyond to make sure we are happy with the service and food

Date of visit: May 2020
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Questions & Answers
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Tarn62
21 September 2015|
AnswerShow all 4 answers
Response from Sait83 | Property representative |
To find the answers to your questions please read our reviews. We keep all our products fresh and cooked to order with traditional methods with competitive prices. Regards
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Frequently Asked Questions about What The Fish

  • Yes, What The Fish offers takeaway services.

  • Yes, What The Fish offers delivery services.

  • What The Fish is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4