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Ratings and reviews

#1,041 of 2,583 European in London
#2,991 of 17,320 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$38 - US$43
CUISINES
European, Portuguese, Grill
Meals
Lunch, Dinner, After-hours
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Reviews (242)
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Traveller rating
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41
17
5
7
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LanguageEnglish
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17
5
7
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Reviewed 6 October 2020

As the review title suggests. We went there for 11:30, and they werent even open on time. The waitress was extremely rude, and was a real jobsworth about checking in, being asked to come into the restaurant, where to sit etc etc. I wouldn’t have...minded if the restaurant was packed but there were literally THREE other customers in there, and it wasnt even clean. Poor, poor, poor all round. Its a shame as this Nandos obviously rests on its laurels of its location, and puts 0 effort into its service.Will not be returning.More

Date of visit: October 2020
Helpful?1  
Reviewed 5 September 2020 via mobile

I just met the rudest waitress in my life, her name badge said Kasia, she was just actively ignoring me and had a really bad attitude.

Date of visit: September 2020
Helpful?3  
Reviewed 6 September 2019

My brother and I had been on a late tour and had therefore missed dinner. Nando's was about to close but allowed us to order anyways. I was our first time and the food was great! My brother is a quite picky eater but loved...it too. Would definitely go again.More

Date of visit: July 2019
Helpful?1  
Reviewed 7 August 2019

Service is not good at all. Staff was not friendly. Very disappointed. Staff very running around two drunk “posh” customer who kept making mess rather than the ones who were actually buying a lot and being polite to staff. Will never come back to this...oneMore

Date of visit: August 2019
Helpful?2  
Reviewed 10 June 2019 via mobile

Arrived to the restaurant on Saturday teatime with my sister for an early dinner. No-one greeted us so we chose a table beside the window, suddenly a waitress shouted across the restaurant 'that's someone elses table'. We got a shock by how rude she was,...there was no greeting, no attempt to place us elsewhere, so we chose another table towards the back of the restaurant but then the manager approached and told us we couldn't sit there either because it was for a larger group of four. I got upset then because everything was a problem, the manager then explained 'youre supposed to wait to be seated' but how are we supposed to know that when there is no sign and no hostess at the entrance? Not once did one member of staff offer any pleasantries throughout our meal. The food was wonderful but the staff need to learn to greet customers in a welcoming manner rather than scold them for not knowing the seating system, the behaviour of the staff left a lot to be desired: something I wasn't expecting in such a popular restaurant chain. There's plenty of restaurants in the neighbourhood who would welcome my business. I'm not sure I would go back or recommend the Notting Hill branch the restaurant was barely busy when we went I'd hate to see how they treat customers when it's really busy.More

Date of visit: June 2019
Helpful?2  
Reviewed 20 February 2019

nardos has become so basic and average now they need to spice up their menu. I'm not impressed. average food with average service.

Date of visit: March 2018
Helpful?1  
Reviewed 21 November 2018

I've been going there for a while now. After the refurbishment, the place actually looks nicer, and the new staff is very polite. The food is very good (especially the chicken thighs), usually quite quick and staff is friendly and attentive.

Date of visit: November 2018
Helpful?2  
Reviewed 29 April 2018 via mobile

Excellent service for a group of six of us. Found us a better table and very helpful throughout. Food up to the usual Nando high standards.

Date of visit: April 2018
Helpful?1  
Reviewed 10 February 2018 via mobile

Have given it four stars as all was pretty much as you expect in a Nando’s Excellent service Food well cooked Clean and tidy Nothing really to moan about The only thing that needs upgrading is the soft drinks options Fizzy soda was the only...refill drink. Surely we can work on this. Coffee is as cheap to produce and is a nice alternative. Not everyone wants fizzy or to pay for expensive drinks Would be interesting to get a reply if Nando’s keep an eye on trip advisorMore

Date of visit: February 2018
Helpful?
Reviewed 10 February 2018

Nando’s is a really great place to grab lunch and we all love the food here and the desserts are excellent. Can’t wait to comeback.

Date of visit: March 2017
Helpful?
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Questions & Answers
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JuniStha
14 January 2018|
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Response from leonardoleonline | Reviewed this property |
No it’s not
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jeffrey s
29 November 2016|
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Response from adolfog471 | Reviewed this property |
Yes, it have a disabled toilet
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Frequently Asked Questions about Nando's Notting Hill

Nando's Notting Hill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4