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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $39
CUISINES
Bar, Cafe, European, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (218)
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216 results
Traveller rating
78
78
35
11
14
Traveller type
Time of year
LanguageEnglish
Traveller rating
78
78
35
11
14
See what travellers are saying:
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Reviewed 4 weeks ago via mobile

Great breakfast - best cafe / restaurant we’ve been into so far on our travels ! Staff very pleasant, service very quick ! Beans and bacon bowl was awesome !

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2024

Had two lunches there two weeks in a row. Our first experience was pleasant so we returned a week later. The second experience couldn't be more different to the first. The waiting staff who took our order looked and acted as if he was doing...us a favour. His mannerism, his stare and his attitude almost bordered on being hostile. Worse was to come when my wife paid the bill. No thank you, no smile, avoidance of eye contact. When she asked for a receipt, he almost threw one at her. What have we done other than bringing business to the restaurant? Totally happy to take the business elsewhere if we were not appreciated.More

Date of visit: November 2023
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Reviewed 28 December 2023

Service was sub standard. Had to ask for the table to be cleaned when we sat down. Sat where there is a drinks fridge behind the booth. The waitress re stocking the fridge, bottle by bottle, continually let the door slam every time. It wasn’t...until we said something that she finally stopped. Menu was reduced to burger and appetisers only, the salad was dripping in oil and never got asked if we wanted another drink. This place has really gone down hill which is a shame as it used to be a place to go.More

Date of visit: December 2023
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Reviewed 5 November 2023

Went here 4th of November to buy an ice cream firstly the woman behind the counter gets the ice cream cone with her bear hands so we refused it so she got another one with a tissue that was better and then when she handed...over the ice cream I thought it was a joke all it was was a cone with a pathetic teaspoon of ice cream in the top of the cone absolutely nothing above for $6.50 was so disgusting we gave it back and told team to keep the $6.50 . This country is getting worse every day getting ripped off every where and no one ever complains grow some nuts people.More

Date of visit: November 2023
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Reviewed 30 September 2023 via mobile

Disappointed haven’t been for a while use to be great service great food a couple of years back. Booking forum didn’t work but was given a table waited for drinks given menu and just waited and waited for our order to be taken we gave...up and paid for drinks. Was asked at counter by waitresses what plans we had for tonight and replied we are off to find another restaurant and dinner cause this one has terrible service. Charged us for drinks and we won’t be back.More

Date of visit: September 2023
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Reviewed 17 September 2023

Good for groups and couples. Great tasting food with generous helpings. Attentive staff and nice surroundings.

Date of visit: September 2023
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Reviewed 16 September 2023

Service was good but dinner was extremely disappointing. Parmesan crusted fish was not prepared as advertised. Served on green salad with x3 small cubes of pear. No feta in sight and no salsa Verde. Ordered a side of seasonal vegetables and ended up with a...side of extra salad. Staff error with side being complimentary but certainly not a good meal for the price.More

Date of visit: September 2023
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Reviewed 20 July 2023 via mobile

Nice food and prompt service. 2 of us had the lamb shank Indian style, with rice. 2 had the beef burgers. All nice, however, I prefer traditional lamb shank. Chocolate bombs which are delicious and nicely presented.

Date of visit: July 2023
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Reviewed 6 June 2023 via mobile

We’ve had many “Mother Earth” meals at Paper Moon over the years but haven’t visited for a long time. Saturday’s “Mother Earth” was underwhelming and disappointing. Look at those messy eggs and the portion is a lot smaller than previously. I received my meal before...my husband and watched the waitress serve meals to other tables while I waited. A sad experience for usMore

Date of visit: June 2023
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Reviewed 29 March 2023

Paper Moon was the perfect venue for our family lunch. On arrival we were warmly greeted and shown to a super table beside a large window. The tables were well spaced, the restaurant large and all very comfortable. Our waitress was superb, assisted us with...our wine choice and gave us plenty of time to review the menu. Often it the little things that maketh the meal - wine glasses not over poured, dishes delivered in unison, a waitress with understanding and a delightful manner. Our food could not be faulted. It arrived hot, well presented and exactly as described on the menu. The wine list was comprehensive without being overwhelming. This is a magic spot for a casual meal or catch up.More

Date of visit: February 2023
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Reviewed 6 February 2023 via mobile

Such a bizarre, confusing, muddled experience dining here last evening. The restaurant was almost empty which should have been our first red flag. When asked if we could have a table for two, the young waiter had to go out the back and ask the...manager even though it was obvious that there were many available tables. The beer wasn’t cold and the glass was warm. The wine glass was wet. The young waiter who took our food order, didn’t seem to understand that we wanted our entrees before our main meal. Several times while we were there another waiter who seemed very muddled brought us food that was for another table and then took the entree that we’d ordered to that other table. After we finished our entree, we were asked if we wanted the dessert menu and we had to remind this waitress that we hadn’t had our mains yet. One of our meals was reasonable however the other meal was undercooked squid and a very disappointing pile of green salad leaves. Our steak knife was dirty. One of the Papermoon staff (on a break?) walked through the restaurant with his fish and chips takeaways. My mains plate was taken away within seconds of me putting down my cutlery, while my husband was still eating. And then a few minutes later, we were offered the dessert menu (again) while he was still eating his main. Sounds like we’re being picky but all of these things put together made for a very unprofessional, unpleasant well- below-par experience. Needless to say we declined dessert. Papermoon has the location and potential to be a top class popular place to dine, and in the past has been great. Not sure what’s happened, but hoping it was just a one-off bad night.More

Date of visit: February 2023
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Reviewed 22 July 2022

Friendly welcome and shown to a table. Was cold with little in the way of heating. Asked if the fireplace could be turned on - told it was not working. Not ideal to be wearing coats ina restaurant so finished our drinks and left to...dine elsewhere!More

Date of visit: June 2022
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Reviewed 2 July 2022

Lovely food and atmosphere. A bit pricey. Only problem is they have limited if any vegetarian dishes. The ravioli was a highlight but they removed from the menu?

Date of visit: May 2022
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Reviewed 26 May 2022

Paper Moon on previous visits has been outstanding but today it was less than memorable. Table service was abysmal, food was disappointing. When ordering a salad I don't expect the ratio of salads to meat to be 90% salad greens and 10% meat smothered in...dressing. A very disappointing lunch overall.More

Date of visit: May 2022
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Reviewed 4 May 2022

If you read my other reviews you'll see that I'm not the complaining type. People rave about this place and it's always one of the best-populated places locally. But we have never found the food to be particularly great and we have never enjoyed anything...but bland service. We stopped going altogether but twice recently friends asked to meet us there and frankly nothing was different. Equally good or better food and friendlier service are available elsewhere.More

Date of visit: April 2022
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Questions & Answers
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Tresta P
16 June 2018|
AnswerShow all 2 answers
Response from 887lindak | Reviewed this property |
It is legal, but I think it’s socially unacceptable. It spoils the ambience for everyone else.
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PAPER MOON MAIRANGI BAY, North Shore - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Paper Moon Mairangi Bay

Yes, Paper Moon Mairangi Bay offers takeaway services.

Paper Moon Mairangi Bay is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4