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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$25
CUISINES
Bar, Cafe, European, New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (204)
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202 results
Traveller rating
75
76
34
8
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
75
76
34
8
9
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All reviews brunch chocolate bomb pork belly fries nice food desert
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Reviewed 5 August 2021 via mobile

I was quite disappointed. There were no plant based/ vegan meal Choices. The gnocchi was painfully salty. The waitresses spent half the time standing in a corner chatting rather than checking on the needs of patrons. Our water was not topped up. I waited nearly...10 min trying to get my server’s attention. The restaurant was far from busy or understaffed. But the menu seemed good, the presentation of the food was excellent. We enjoyed our chocolate bomb dessert. But Im not rushing back.More

Date of visit: July 2021
Helpful?
Reviewed 30 May 2021 via mobile

The food was good and the service to the table was also ok but we were told at 8.55.pm that we had 5 mins to order desert before the kitchen closed, then were told they would start sweeping/cleaning the area around us and then we...were told at 9.30pm that they were closing! What restaurant closes at 9.30pm on a Saturday night! There were 2 other tables of people still drinking who were also a bit outraged that we were being rushed off our table and out the door. Very disappointing when the food had been good and we had been having a nice evening as two couples catching up. It was like the young people left in charge had a party to get to!More

Date of visit: April 2021
Helpful?
Reviewed 1 December 2020

My husband and I went here for dinner. The service was good. We got one starter which came out in two halves instead of one which was a bit disappointing. We both had the pork belly which was lovely, but very small. The side of...vegetables was small as well, so, unfortunately, my Husband left hungry which was concerning considering we spent close on $100. One thing worth mentioning is that I saw a waiter eating with his hands while waiting at the service counter to collect food. He was scoffing so that he could work as well. Not good hygiene practice. This had deterred us from returningMore

Date of visit: November 2020
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Reviewed 22 November 2020

Pleasant room, welcoming excellent service and simply good food, well prepared . Delicious duck leg special and fillet steak were our choices. We feel lucky to have such a good restaurant producing really delicious food, so close to us. Recommended. Maybe offer a couple of...new wine specials..?More

Date of visit: November 2020
Helpful?1  
Reviewed 12 November 2020

Myself and 5 friends went to Papermoon last week for dinner. The staff were so friendly and helpful and the food was amazingly delicious. Just a shame at 8.45pm a female staff member started washing the floors while we were still there we found that...a little off putting.More

Date of visit: November 2020
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Reviewed 11 October 2020 via mobile

Paper Moon has always had consistent good service and hospitality. This morning was no exception. However when we went to sit outside on the higher stools I noticed bird droppings on the seat back. No problem, just swap it out for another unused one, unfortunately...every one was the same. So just don't lean back. Then we noticed the table we were at was also sticky. Time for a bit more attention to cleaning might be in order. Coffee was nice and service friendly.More

Date of visit: October 2020
Helpful?1  
Reviewed 25 September 2020 via mobile

Stopped in for lunch with the family. Best. Decision. Ever. The quality of food way surpassed our expectations. The prices were reasonable and the service good. Highly recommend.

Date of visit: September 2020
Helpful?1  
Reviewed 9 August 2020 via mobile

This is our local... super friendly staff and the food doesn't disappoint. We shared the squid and a plate of fries. The squid was yummy and soft. Cooked to perfection.

Date of visit: August 2020
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Reviewed 24 May 2020 via mobile

Popped in for a quiet lunch on a Sunday. Discovered they have gnocchi on the menu. I love gnocchi, and always try it when it’s on the menu. But, this is the BEST, and I mean THE BEST GNOCCHI I have had, ever! That includes...Italy & France! I am blown away! I will be back, again and again! Wow! Thanks chef, you rock!More

Date of visit: May 2020
Helpful?1  
Reviewed 17 February 2020 via mobile

After being my local for about 9 year I can honestly say they’ve just gotten worse and worse throughout the years. Ridiculous pricing for sub par food trying to be something it’s not. Especially for vegetarians, my friend ordered the tapioca fritters and was given...2 tiny potions whilst others had huge chicken burgers for only $3 extra! Both are on the “Bar Snacks” menu yet poles apart. His were flavourless and dry too. The definition of daylight robbery. Staff are usually polite but lack any kind of personality. Especially recently it’s been consistently awful and I’m not going back. Fantail and Turtle in Smales Farm are far better in pretty much every way. Staff are lovely and the food has never had a bad day. If I have to be in Mairangi for a drink, Tiger has a new customer.More

Date of visit: February 2020
Helpful?1  
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Questions & Answers
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Tresta P
16 June 2018|
AnswerShow all 2 answers
Response from 887lindak | Reviewed this property |
It is legal, but I think it’s socially unacceptable. It spoils the ambience for everyone else.
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Frequently Asked Questions about Paper Moon

Yes, Paper Moon offers takeaway services.

Paper Moon is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4