The Keg Steakhouse + Bar - Richmond Hill

The Keg Steakhouse + Bar - Richmond Hill

Someone from this business manages this listing.
Learn More
+1 905-882-0500+ Add website
Hours
Sun
3:00 pm - 11:00 pm
Mon
4:00 pm - 11:00 pm
Tue
4:00 pm - 11:00 pm
Wed
4:00 pm - 11:00 pm
Thu
4:00 pm - 11:00 pm
Fri
4:00 pm - 12:00 am
Sat
3:00 pm - 12:00 am
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Value
3.9 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Steakhouse, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
features
Menu

Start or Share
Our delicious range of appetizers and shareable dishes are the perfect start to any night
Appetizers
Escargot
stuffed mushroom caps, garlic, herbs
CA$15.00
Mushrooms Neptune
mushroom caps, crab, cream cheese
CA$15.00
Calamari
lightly fried, ginger garlic sauce, greek feta sauce
CA$19.00
Scallops & Bacon
smoked bacon, martini cocktail sauce
CA$17.00
Shrimp Cocktail
chilled jumbo shrimp, martini cocktail sauce
CA$17.00
Three Pepper Wings
blue cheese crumble, pickled celery, blue cheese dressing
CA$19.00
Tuna Tartare
seasoned ahi, avocado
CA$19.00
Crispy Cauliflower
chipotle hot sauce, lime aioli
CA$15.00
Gruyère Mushroom Dip
mushrooms, poblano peppers, cream cheese, gruyère cheese, pull-apart bread
CA$18.00
Baked Garlic Shrimp
garlic, cheese, herbs
CA$15.00

Is this a seafood restaurant?
About
Whether you're dining around our table or yours, make every occasion a special one. Visit our website to book your table or order takeout online.
CUISINES
Steakhouse, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
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4.0
4.0 of 5 bubbles577 reviews
Excellent
282
Very good
197
Average
67
Poor
20
Terrible
11
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Toukolou
Toronto259 contributions
5.0 of 5 bubbles
Jan 2020 family
If there's one thing this place is it's consistent. The food is very good, service is excellent, value is excellent. Thankfully Cara Operations has yet to put it's poison touch on this chain, and if they're smart, they'll continue to allow The Keg to do what's it's been doing for years. That is provide predictably good meals, with equally good service. The little healthy snack plate that they offer kids is a great, low cost, add-on that really makes a world of difference when the kids are hungry. This is our home location, but we've visited many locations and they're all consistently good. Highly recommended.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kallimgmt
109 contributions
5.0 of 5 bubbles
Jan 2020 none
Our waiter was so good with our little 2 year old grandson. He brought crudites & orange slices unprompted so that he would have something while we waited for our dinners. He gave excellent service to us as well. Our meals were prompt, cooked just as ordered and it was a very enjoyable meal.
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Interista2003
13 contributions
5.0 of 5 bubbles
Aug 2021 none
Dined here on the patio with a friend for a belated birthday celebration. We pre-booked a reservation and didn't wait long to be seated. All workers were wearing masks with seating spaced apart adequetly. Our server Hazel was amazing and made our evening memorable and enjoyable. So friendly and polite, she treated us as guests and not just customers. Hazel didnt rush us or make us feel unwelcomed in any way, making us want to return and recommend this location to others. I hope her supervisor acknowledges her efforts! I have dined at various Keg locations previously but the Richmond Hill location is my favourite so far. Both our meals were cooked to our liking, I ordered the Prime Rib and my friend got the striploin. Creme Brulee dessert was amazing! Can't wait to return
Written 12 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rstone
Toronto232 contributions
2.0 of 5 bubbles
Aug 2020 family
We have been to the Keg restaurants four times in the last four weeks . Not because we want to patronize them but it just seemed that it was the one place where consistency reigned throughout the pandemic. Until last night.... Richmond hill’s location imposes a 90 minute time limit on your visit and while this is seemingly adequate, the staff makes it a point to reiterate this to you , every chance they get. Along side this annoying tactic is the quality of the food . They’re different here . The steaks were tasteless and the servings are less than those served at the other locations . The Mediterranean Cauliflower Salad was so vile , we sent it back. Even the double baked potato was over done ! On the bright side, the staff was friendly and accommodating . Maybe when the world returns to normal we’ll give it another chance ...Until then , it will be the locations for us .
Written 9 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheKegSteakhouse
Hi there, thank you for sharing your feedback with us. We would like to opportunity to follow up with you regarding your most recent experience, and encourage you to email us at kegcommunity@kegrestaurants.com with the details and location of your visit and we'll be sure to be in touch directly.
Written 4 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Catsplash
153 contributions
2.0 of 5 bubbles
Sept 2021 none
I would not have written this review if the waitress not asked me how the meal was. I know the Keg is a successful well liked establishment with many locations but my experience was very disappointing. On a positive note, excellent Covid protocols were in place and adhered to by patrons and staff. The setting and atmosphere were acceptable. The beer was cold and the shrimp cocktail was excellent. Service was fair. It was 7 minutes after being seated before anyone approached our table. A similar amount of time expired after the bill was delivered and the credit card acknowledged. I could not see other tables so I will assume that our waitress was over extended. When engaged she was attentive and professional. Now the bad. In the last 40 of my 75 years I have ordered filet mignon at many restaurants around the world. They have ranged from upscale establishments in the States to countryside barbecues in Colombia. This filet was the worst I have ever had. It was well seasoned but was very tough and chewy. I should note that I ordered it without bacon. Why would you take a tender low fat, low calorie steak and double or triple the calories by adding bacon? As I write this, I just remembered an incident at an Outback Steakhouse where I experienced a similar tough piece of meat but within one minute the waiter had asked how the steak was and I explained it was chewy. The manager upon arrival could tell that I had not been served a filet. All apologies and it was replaced with a tender melt in your mouth piece of meat. Could this have been the issue here as I ordered a fillet without bacon?? As I said I was not going to mention anything about my meal but the waitress asked. I did not even tell her about the baked potato which seemed days old and reheated. It was terrible. The waitress was very concerned and apologetic. She said if I had told her she would have replaced it. I did not say that I saw no one for 15 minutes after the food was delivered. We in fact reassured her that the meat was not her fault. She repeatedly asked what she could do to make us happy, but we declined and hoped this would be the one bad meal you get when traveling. Definitely not worth the price.
Written 2 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

91amala
Richmond Hill180 contributions
4.0 of 5 bubbles
Sept 2020 couples
As expected from the Keg, the steak cooked perfect, the dessert amazing, service is great, I only took one point out because the veggies were “ok”...the asparagus so thin I couldn’t left it with my fork. Otherwise the meal cooked great - if you like coffee and ice cream, the Billy Miner Pie is to die for. Save some room for it or share, it’s huge!
Written 5 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pieces3
8 contributions
1.0 of 5 bubbles
Feb 2024 couples
My husband ordered a teryaki sirloin, well done and asked for it to be butterflied to ensure it will be cooked correctly. I also ordered the same but I asked for my steak to be ccoked medium. They butterflied his steak and it was cooked well done but they only gave him one half of the steak and gave me the other half of his steak, which was also cooked well done. The Keg, at least this location has gone down hill. Never again.
Written 13 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marie P
1 contribution
2.0 of 5 bubbles
Apr 2023 none
Richmond Hill Keg was not the experience you would typical receive at a Keg. We arrived 30 minutes early from out of town. Ordered a coffee to wait for the remainder of the family. It was cold and the creamer container had a huge chip out of it. Drank it anyway. Second cup the same. I should have wondered when I saw staff standing at the bar drinking McD's coffee! When the other guests arrived, it came time order the waitress didn't explain the specials. She just wanted the order so she could leave and not have to come back. We ended up clearing the table and stacking dishes on our own. The place was packed but the service was nothing like it is at any Keg we have been too. Food was good as always but the service is what puts the Keg over the top usually and it was lacking.
Written 30 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Keg
Hi there, we appreciate you sharing your feedback about your recent experience. We encourage you to email us at kegcommunity@kegrestaurants.com with a copy of your review and location of your visit, and we’ll be sure to be in touch.
Written 8 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bach716
Aurora60 contributions
5.0 of 5 bubbles
Apr 2019 none
We often visited this restaurant as my niece was a server, but we didn't always get her. Food was wonderful. Great steaks and salmon. Service was always friendly and fast. The restaurant is always clean, and washrooms too!
Written 28 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anna A
Athens166 contributions
1.0 of 5 bubbles
Feb 2023 couples
Bad service. Had booked a table for two to celebrate my birthday and came at set time. Was asked to wait, and after 20 minutes of still not getting a table the girls in the reception just said it's been a mix up. They took care of other people that just walked in, instead of us that had a reservation and was there waiting. I mean, what is the point of reserving head of time? No apologies, not a word of how long more we would have to wait. So we walked out. Been coming to the keg in Richmond hill for 20 years with no reservation and never had an issue. Unfortunately the treatment was not nice, we went to another restaurant and was served and treated perfectly. They just lost a good costumer!
Written 6 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sidonya W
Thornhill154 contributions
5.0 of 5 bubbles
Jul 2020 family
Incredible...service was awesome, food exceptional...was amazing to enjoy a NORMAL dinner in a restaurant during this crazy pandemic. They all took precautions and we felt very safe. Looking forward to another amazing night at The Keg
Written 1 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

WondeRox
Hvar363 contributions
5.0 of 5 bubbles
Sept 2020 couples
Excellent customer service with a warm welcome. I met with The manager Michelle and bartender Elisa who both have amazing personalities that undoubtedly spreads to the rest of the staff. The level of professionalism accounting the COVID situation is incomparable in this location.
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donald H
Richmond Hill2 contributions
5.0 of 5 bubbles
Mar 2023 friends
After a fantastic experience at the restaurant, we can't wait to return! The food was delicious and left us wanting more; service was top-notch and rendered with care. In short – it felt like dining out in luxury without leaving town.
Written 16 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

canadasafety
Richmond Hill380 contributions
4.0 of 5 bubbles
Feb 2020 business
Definitely a 4.5 and always good. Been twice recently and steaks, salmon, soup and chicken were all great. Shrimp cocktail and dessert menu started and finished the main event perfectly. Great attentive staff make the difference. It's upscale ordinary done very well. It's always fun and just above average prices. We like it. Great for families and business gatherings. Always a good recommendation.
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Linda H
Richmond Hill183 contributions
3.0 of 5 bubbles
Feb 2024 couples
Very disappointing dinner. Bar was packed with large groups and although service was slow, server was lovely and extremely apologetic. At 5:30, there was stil a 20 minute wait for a table in the dining room but there were a lot of empty tables. The problem was dinner which arrived luke warm at best. The manager replaced the order but unfortunately my husband was finished dinner before mine came back. Next time maybe a different location as this seems to be overly busy all the time.
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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