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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $35
CUISINES
Bar, European, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features
Reviews (165)
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163 results
Traveller rating
43
72
24
10
14
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LanguageEnglish
Traveller rating
43
72
24
10
14
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Reviewed 26 February 2024

Wouldn’t recommend, food quality was poor given the price, service seemed forced, wait staff were not very pleasant and we felt as though we were burdening them.

Date of visit: February 2024
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Reviewed 7 December 2023

Terrible service by waitresses...literally no service at all. We waited for over an hour for our meal to come, only to discover my meal of eye fillet steak was actually scotch fillet which was not only tough as old boots but cold. The meals had...been sitting under lights to keep warm I suspect. Meal was sent back to then wait another 20 mins for another over cooked meal. By this time mum had finished her meal. Mums duck was average and tough. Over all a poor effort and a very disappointing evening which was supposed to be a celebration.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2023

Have eaten here often over the years. The food is always good quality but the service has got slower and slower to the point that you have to go up to the front desk to ask for someone to come and take an order. Once...you've finally ordered, it was over 50 minutes before the food arrived (simple fish and chips and salmon). There was then another 30 minutes after plate were cleared before we got dessert (by one again found up to the counter). There were only 6 tables of diners so there was no excuse for the poor service. Staff seemed more interested in cleaning tables than serving the customers. Really disappointing Bricklane had come to this.More

Date of visit: August 2023
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Reviewed 4 January 2023

The service was outstanding. The front of house staff were the best I have seen for a long time, it was such a pleasure to be served by friendly and attentive staff. We popped in on new years eve to see if we could get...a table for 2. We were welcomed and advised that the wait for a meal could be up to 45 minutes. No problem, we were seated and were well looked after. Our order for food and drinks were taken promptly, drinks arrived, with everything done quickly, efficiently and with a smile. The food arrived sooner than expected and was delicious. We will definitely be back.More

Date of visit: December 2022
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Reviewed 15 April 2022

Had a disappointing experience at Bricklane this motnth. They have $25 steak dinner special on Wednesdays. The card on the table says you get your choice of cut. But that is false advertising and they don't seem to have considered that fact and so allowed...customers to only find out when ordering that only Scotch Fillet is available. Even online it mentions a choice, but is less precise as to what choice you have. The meat came cooked as requested for each of us, but was certainly not scotch fillet that you would expect to be served in a restaurant. All the steaks were tough. Very disappointing. Scotch Fillet is meant to be a tender piece of meat. If you can't afford to serve the same steaks during specials that you do normally, don't do specials. (Unless of course the scotch fillet is always tough. Then avoid steaks every day). The rest of the plated food including the sauces were tasty and the service was good. Just very disappointing to order a restaurant cooked scotch fillet steak and to get something cheap and nasty (meat-wise).More

Date of visit: April 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2022

Staff are nice, food is pretty good but the wait time is always such a let down at this restaurant. Took about 40mins for kids food and have been waiting for over an hour for our mains. We’re barely hungry anymore, just annoyed from the...wait.More

Date of visit: April 2022
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Reviewed 25 April 2021

On arrival we were greeted with toilet smell. After a few minutes inconvenient wait, the waitress pointed us to a table and handed us the menu. Four of us ordered and I probably had the worst food lately in a restaurant, the others were luckier....The salmon on my plate was an unrecognizable mess, with overpowering salt flavor, the salad has seen better days. Service was just OK. This place looks like it has seen better days and the golden days are over now. In summary poor to average service and food, and poor value.More

Date of visit: April 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2021

I went to Bricklane for Lunch today as I saw the Monday Madness Special. A deal that was too good to be missed! We were greeted and seated by Anay who was absolutely lovely the entire service. Anay was the only one I could see...serving all Customers with the help of one other (who may have been the Duty Manager) He took our order as soon as he saw we were ready, and didn't even need a pad or a pen to remember our orders. Very Impressive service from you both today! Unfortunately I did not get the Males name, but Anay you were absolutely lovely today and I thank you for your kind and attentive service.More

Date of visit: April 2021
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Reviewed 1 February 2021

My elderly mother loves this place and we usually have lunch here when I'm in town. This weekend was as good as always. Great service, a decent sized menu with plenty of choices and nice food. Lovely desserts and just a general good all rounder...that is consistent every time. Our table had a beef burger, fish and chips, enchilada and beef chimichanga. For dessert, cheesecake and banofee pie. We were all fat and happy after eating - great pub grub. Keep up the good work!More

Date of visit: January 2021
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Reviewed 17 September 2020

Thank you so much Max and Grace for your awesome service and delicious food. Max the manager on tonight was so polite and friendly, we really felt at home. Having 7 ladies together for fellowship and food, well letś just say we were the last...to leave. We will definitely be coming back and we want to say THANK YOU again. Bless you and your team at Bricklane.More

Date of visit: September 2020
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Reviewed 21 July 2020

Four of us had lunch there today. Three of us chose the $15 specials and found them good value. The highlight would be the desserts. The pavlova roll came with 2 scoops of berry sorbet and fresh fruit salad. I could not finish it after...having a good sized first course. The only disappointment was we all asked for no ice in our drinks - we all got ice, and the waitress did not seem to care nor apologise - she just said it was not much ice. I for one do not like watery tomato juice once it starts to melt.More

Date of visit: July 2020
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Reviewed 7 June 2020

My 6 year old granddaughter had her birthday dinner here on Friday night at her request. She wanted the kid fry-up. There were 10 of us for dinner. The place was humming. Everyone went home full. It would be nice if they reduced their portion...sizes a bit.More

Date of visit: June 2020
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Reviewed 27 January 2020

Its over 10 years since I last visited Bricklane and its easy to see why. The service was very average. The starter and desert were very good,, but the main was very poor. At our table four of us had the char grilled sirloin stake...which proved to have more gristle and fat than edible meat. The best thing about Bricklane is ample parkingMore

Date of visit: January 2020
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Reviewed 2 January 2020 via mobile

Brick lane has a wonderful menu. I really enjoyed the fish and chips but I substituted the chips for mustard mash and the salad for beans. My companion had the Pork Belly and it was delicious. The service was polite and friendly. It’s a great...place to come and the meals are large servings.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2019

Went with a group of friends for dinner. Was seated and then took 20 minutes for a wine order to be taken. When the wine was delivered asked if we could place the meal order. Was told by the staff no point as there was...over 1 hour until the food would be served. This should have been conceyed on arrival as we would have gone elsewhere. The food arrived 1 hour and 15 mins later. No apology or offer of complementary entree. After a conversation bread was offered but this arrived 45mins later Average food. They need to uo their game by employing more staff or take fewer bookings. Look elsewhere for dinner. Can recommend Mix Moon in New Lynn great food and 100% better service.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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homedreams
19 July 2018|
AnswerShow all 3 answers
Response from kathyon | Reviewed this property |
A bi late noticing the question but food excellent for the price and not over expensive. Within a reasonable margin.
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BRICKLANE RESTAURANT & BAR, Waitakere City - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Bricklane Restaurant & Bar

Bricklane Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5