Flatwhite

Flatwhite

Someone from this business manages this listing.
Learn More
+64 7-863 1346+ Add website
Hours
Sun
8:00 am - 10:00 pm
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Improve this listing
Does it mainly serve crepes / waffles?
About
Flatwhite is located right on the beachfront at Waihi Beach, Western Bay of Plenty, New Zealand. We are open 7 days and 7 nights (that’s pretty much all the time!) and we love serving great food in our fabulous beachfront location. Our friendly staff and casual atmosphere will make you feel so welcome, you may not want to leave (which is fine by us). If you just want to join us for a coffee and a piece of something delicious from our cake cabinet, hold your next work function, celebration party, wedding with us or dinner for two...anything goes. We are fully licensed and have a range of tasty items on our menu for all members of the family. We look forward to seeing you soon and if you are not sure how to find us (some say it’s a bit tricky) then please check out our map on our website.
PRICE RANGE
$5.00 – $36.00
CUISINES
New Zealand
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Waterfront
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
4.0 of 5 bubbles925 reviews
Excellent
411
Very good
231
Average
123
Poor
84
Terrible
76
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

ChristineC_831
Santa Cruz311 contributions
3.0 of 5 bubbles
Mar 2020 none
Location with ocean hard to beat, pretentious service staff and ambitious menu could be fine tuned but a solid bet for finding something to suit everyone seems to be the logic behind the fussy intentions. Mayonnaise seems to be the trend in New Zealand food service, if that’s your thing you’ll love the 1990’s plate drizzle with a nod to flavored mayo as garnish. Underwhelming at best but the ocean is the draw here, not the food.
Written 12 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

middleageoe
Tauranga109 contributions
5.0 of 5 bubbles
Feb 2020 none
Visited on a recent sunny Sunday for a family lunch to celebrate our Mother’s birthday. Lovely spot virtually on the beach, something you hardly ever see in NZ for some reason? Food and service were fine, it was busy but no real delays. Icing on the cake, so to speak, was an impromptu and unsolicited large slice of delicious birthday for Mum, together with a loud rendition of “Happy Birthday” - very nice touch. Recommended.
Written 2 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anita O
Mannheim993 contributions
4.0 of 5 bubbles
Nov 2019 none
The Flatwhite is a spacious beach restaurant, stylish, with a breezy Long Island atmosphere and with a wonderful ocean view. We got there by accident being on our way to Lake Okareka and decided to stop by for a quick lunch. The place was busy. As we were only 4 hours ahead of a preordered dinner we just ordered two salads - the pumpkin salad and the prawn salad - tasty and just the right in-between meal.
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kate
Tauranga57 contributions
2.0 of 5 bubbles
Feb 2020 none
Today's experience was disappointing. We'd not been for quite a while and today I took a friend. Unfortunately, we were both disappointed with our meals - the fish tacos had no colour at all and looked quite unappealing, the eggs benedict sauce was quite vinegary, the gluten-free bread was hard, and the ginger slice was bland. Whilst our waitress was good, the one who served the sweets more or less threw it at me and walked off. Paying at the counter was a robotic process by disengaged staff. I won't bother going again.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Penny G
Tauranga2 contributions
1.0 of 5 bubbles
Aug 2020 none
Extremely disappointed. Lovely setting, and nicely decorated. We were seated and left to ourselves for 5 mins. When waitress returned we ordered a wine each and said we would study the menu to decide what we wanted. 15-20 minutes later we were still waiting for our drinks and after trying to catch a waitresses eye several times, I had to go and ask a waitress where our drinks were. They were delivered a few minutes later with no apology, and no lunch menu taken. After another 15 or so minutes we paid and left. This restaurant was extremely disappointing and we will not be returning or recommending it to anyone.
Written 27 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

batchhen2017
Timaru91 contributions
2.0 of 5 bubbles
Feb 2020 none
I am a visitor to this area and travelled 40 mins to this recommended restaurant. How disappointed was I ? The greeting was good and I was seated promptly by the owner. He told me there was a 15min delay for coffee and half hour for food, which I accepted in a busy weekend. He said its table service, so the waitress will come and take your order. I waited 20 mins and no one came, so I called the waitress over to order. She apologised and said I thought someone had taken your order. I ordered a glass of wine (which came promptly) and a cooked breakfast. Some minutes later, I asked the owner over to include a large coffee with my meal. He was somewhat rude and said "well it wont come out with your meal" . The wrong coffee order came straight away and was not hot and the meal came 30 mins later.The eggs benedict, poached eggs were beautiful, hollandaise too much vinegar or citrus was bitter and soggy buns not toasted. I noticed the next table of customers waited for their order, for quite some time too, so I suggested they call the waitress over to order. The wait staff were mostly very young and perhaps not observant enough to customers ordering.There doesn't appear to be a system for knowing who has ordered or not? I discussed my concerns with the manageress at the till and she refunded the coffee and gave my a discount on the meal, but no apology. Shame, I wont be returning or recommending.
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AlistairAuckland
Auckland382 contributions
3.0 of 5 bubbles
Sept 2020 none
This is one of the best locations in town right on the beach, a big location and plenty on offer, its just really expensive. We had really good service and the food was ok but the prices are eye watering high, this is s sleepy holiday destination and the presentation and quality of food was good but not matching the rates they wanted to charge. Great place for a group as there is plenty of room but watch what you order
Written 8 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jesse
Waihi13 contributions
2.0 of 5 bubbles
May 2021 solo
Food: Good Coffee: Goood Views: Gooood Service: Baaaaaaaad As a Waihi Beach local, Flat White was a regular stop-in for me on my daily walk. But I now write was for a good reason... I’ve tried to give the lady on the till a chance to redeem herself but every time I have an encounter with her it’s the ‘same old story’. It seems like she would rather be listening to a fork screeching on a plate than having a friendly conversation with a paying customer. Wherever she is, it seems the people around her pick up her negative energy - thus having a flow-on effect to the poor staff/customers having to have daily interactions with her. A vibrant person on the till would make a world of difference, albeit this doesn’t appear to be on the radar for management as despite plenty of reviews stating the same; she still remains on the till. It’s disappointing for me to write this as this was a place I would frequently bring family/friends because “what a view!” but they would all walk away saying how awful the service was, “particularly the lady at the till as they paid”. A change is needed but the plentiful reviews don’t appear to be doing the trick, I have trialled elsewhere and will not be returning to Flat White unless a change is made or she just isn’t working. I hate to single out one person but it seems like most customers are on the same page in regards to her customer service. This job just doesn’t seem to suit her. Do yourselves a favour and check out The Beach House Cafe down the road, better priced, food is on par and the service exceptional in comparison to Flat White. Strata cafe is also great, located in town. Life’s too short for bad service and nothing beats a good cafe atmosphere, which you won’t find at Flat White (currently).
Written 3 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kushla R
342 contributions
1.0 of 5 bubbles
Jan 2020 couples
This looked like a cool modern restaurant with an interesting menu. However we were very disappointed with the food. The vegetarian potato croquette tacos were literally dripping in oil. The vegetarian pizza had an almost rubbery base and seemed reheated with very little taste other than the spicy sauce. When I complained about the oil dripping off my food the waitress came back, I presume after talking to someone about it, to say sorry I didn’t like my meal. Not sorry the meal wasn’t prepared appropriately. It appears they must have thought this was an acceptable way to serve food. Well they charged us full price so they must have. Such a disappointment. We were going to stay for desert but couldn’t wait to get out of there.
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

brucewaltonz
Auckland Central5 contributions
3.0 of 5 bubbles
Jan 2020 couples
Arrive to find the restaurant fully booked, but seating was available in an outside area. It was quiet and very pleasant so all good. Ordered food and it was delivered quite quickly, Pumpkin salad was a bit average and our main dish so a little disappointing, salt and pepper squid was good, garlic bread was excellent! Service was polite and timely so all in all an OK experience. Will go back and try a more substantial main but you gotta book this time of the year.
Written 14 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susan
5 contributions
1.0 of 5 bubbles
Jul 2021 none
ordered seafood chowder which said it contained fish, scallops, prawns, mussels etc. This arrived and the only thing in it was mussels - nothing else so after advising the waiter, was told they would remedy this but unfortunately when it came back from the kitchen, again nothing - just mussels. This was a $29 bowl of slush. Partner ordered dumplings which when they arrived, there were 3 on the plate with hardly any filling and this was $20. Never going back - dreadful
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melissa W
Auckland Central22 contributions
1.0 of 5 bubbles
Mar 2021 family
Such a shame, this place has good food and location is stunning. However the service is a huge let down. You wouldn't expect a fine dining experience in local town like this but come on guys where is the warm hospitality. Flat white staff struggle to even smile. They all seem so unhappy at their jobs and due to lack of competition (interms of cafes location beachfront) the owners and staff don't care about paying customers and have zero customer service. I can't wait for the day when someone builds another cafe beachfront so Flat White learns to be humble and not so stuck up. Very disappointing and I would recommend surf shack for good service and food over this.
Written 15 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny
1 contribution
2.0 of 5 bubbles
Oct 2020 none
As usual the service was very excellent at Flat White and the restaurant has a panoramic view of the ocean. We have dined at Flat White many times of the years but our meals this time were all disappointing. The fish of the day was dry, bland and over cooked. The salad consisted of wilted lettuce greens with many leaves old and withered. There was no dressing. The fish was served on one large roast potato that was still firm and a hunk of roast beetroot. Minimal effort had been made to present the food in anyway interesting. Several weeks ago I had ordered the same dish and felt it was very good but not this time. Similar comments apply to the Mt Cook Alpine Salmon and was basically salmon scattered through aged lettuce leaves.. The fish and chips dlsh were satisfactory although the fish heavily over battered, and again the salad leaves were wilted.
Written 12 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mrs Disappointed
1 contribution
3.0 of 5 bubbles
Apr 2021 family
Poor service, overpriced ($40 mains) for the service and quality of food unfortunately. Nice atmosphere. They forgot one of our meals and said it would be deducted from receipt and offered hot chips in the interim (they were not, we had to request the meal be deducted, we paid for chips). The mains were to come with greens, we got one small floret of broccoli even tho we had requested no potatoes and more green. A waiter then dropped a glass which smashed everywhere around our table and landed on my in-laws laps and in my daughters Sunday. We got a small apologie but no replacement of Sunday. My father in law paid for half with cash and my husband then said we would pay with card and the lady got a bit annoyed that she hadn’t known to add the 2% for credit. A great location but the service did not match the prices. I hope they can improve a little and keep going. Would be a shame for the community to lose this place.
Written 28 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FoodJunkie
Katikati63 contributions
3.0 of 5 bubbles
Nov 2020 family
We decided to give flat white another go since our usual was unavailable. I can’t say it’s gotten any better over time. The location, again, is what sells the place. Since our last visit the prices of the food appear to have sky rocketed. For $26.50 we had a very average pizza. The toppings were very basic and the base was floppy. Overall the whole thing was virtually flavourless leaving me wondering if the chef tastes their food at all, it needed seasoning to say the least! The kids food was OK, again seasonless, but again for the price I feel the least it could include was a drink too. The fish tacos were apparently good- I should have ordered those. The staff still seem unhappy here, I don’t think the place is well managed, the manager seemed pretty grumpy and I guess that’s reflecting off the staff. I will however say that the staff were very efficient! The coffee was pretty good so you get some stars for that. Will stick to our regular I think. It’s a shame because this place has all the potential to be amazing! But you just can’t charge the earth for average tasting stuff.
Written 29 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-15 of 900
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

FLATWHITE, Waihi Beach - Menu, Prices & Restaurant Reviews

Things to DoFlightsHoliday HomesTravel StoriesCruisesCar Hire