We arrived at 7pm, waited 20minutes before we got a menu.
Ordered a bottle of wine which arrived at about 7.30pm.
Entree of prawns tempura arrived about 8.10 .
9.15pm I complained that our main course hadn't arrived and was going to leave, was told...it was coming now, by this time we had long consumed or wine.
I suggested we get a complimentary wine which we got.
We were told that a large early booking arrived late which put much pressure on the kitchen.
The large group should have been told that since they arrived late their service would be slower. Also one of the wait staff was off which left the manager and one waitress to look after the whole restaurant.
The food was excellent. The service was shocking.
If they had some good mood music and amends made to all the diners by way of complimentary beads olives etc to nibble on while waiting it would have eased the tension for all.
Other diners were obviously not happy as you could see Eden checking their watch often.
This was a dissapointing evening.More