Il Gelato di Carlotta

Il Gelato di Carlotta

Someone from this business manages this listing.
Learn More
+1 905-468-8999+ Add website
Hours
Sun
8:30 am - 10:00 pm
Mon
8:30 am - 10:00 pm
Tue
8:30 am - 10:00 pm
Wed
8:30 am - 10:00 pm
Thu
8:30 am - 10:00 pm
Fri
8:30 am - 11:00 pm
Sat
8:30 am - 11:00 pm
Improve this listing
Ratings and reviews
5.0
5.0 of 5 bubbles

RATINGS
Food
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
4.4 of 5 bubbles
Atmosphere
4.5 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Italian
Special Diets
Gluten Free Options
Meals
After-hours
features
Can a gluten free person get a good meal at this restaurant?
About
A bar cafe type latteria that promises you gelato the way it was meant to be! We offer everything from gelato and sorbetto and specialty coffees such as cappuccino and espresso, to gelato cakes and gelato biscotto sandwiches, mini-cones and gelato on a stick. We use an an organic base imported from Italy and add to it reverse osmosis water, organic cream and milk, grape sugar (NOT white sugar), organic off-white raw cane sugar, locally grown fruits and more. We believe our product is more than 80% organic. Our suppliers in Italy use diverse fruits such as Alfonso Mangoes from Bombay, soft-flesh coconuts from Sri Lanka, to pistachios from Bronte, Sicily, and hazelnuts from Piemonte, Italy. Yes, we also offer gluten free cones and our sorbettos are dairy free.In the summer, we use Niagara grown peaces, apricots, plums, strawberry, etc. We also use other fresh fruits such as grapefruit, oranges, lemon, pineapple, avocado, watermelon, etc. For our sorbettos.
CUISINES
Italian
Special Diets
Gluten Free Options
Meals
After-hours
FEATURES
Takeout, Seating, Accepts Credit Cards
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
5.0 of 5 bubbles982 reviews
Excellent
810
Very good
119
Average
36
Poor
14
Terrible
3
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Beatrice g
Florence31 contributions
5.0 of 5 bubbles
Sept 2020 family
The quality of their homemade gelato is amazing and when they told me that their coffee was imported from Italy I didn't have a hard time beliving that, for it was the best coffee I had ever tasted. My son also tried delcious pastries. The store was clean, cozy and welcoming. Their staff was also very helpful and made sure all safety covid rules were respected by their costumers. We 100% recommend it.
Written 4 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elvira R
Toronto2 contributions
5.0 of 5 bubbles
Aug 2020 none
We had several different flavours and we have to say they were all amazing—coconut, gianduia, mixed berries, limone. The quality of the gelato is quite evident from the moment you take the first taste to the last bit you scape off the cup. The flavours are true and they are not at all pasty or overly sweet. We will definitely come back when visiting NOTL.
Written 17 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natasha M
3 contributions
5.0 of 5 bubbles
Nov 2020 family
This is my absolute favourite gelato shop! No matter the weather I always stop here for a gelato. They have a great variety of flavours and each one I’ve tried has been delicious (my favourites being strawberry and stracciatella). They also have a good coffe menu and make a great espresso! The staff there is amazing. Each time I’ve been there they’ve been so welcoming and friendly. The service is always quick and efficient as well. My family is from Italy and this brings us back home.
Written 12 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lolitag854
Thank you for your feedback. We are so happy you enjoyed our products and hope to see you soon
Written 29 November 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TPB
Canada49 contributions
5.0 of 5 bubbles
Jun 2020 none
Love this place for their coconut gelato. My favourite coconut gelato is in Thailand, but this place has changed my mind. Lots of coconut and ever so tasty. Have dropped by twice this week. Worth the drive to NOTL.
Written 28 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SthAussietravelgirl
Ontario140 contributions
5.0 of 5 bubbles
Oct 2020 none
Discovered this a couple of years ago. I had never liked Gelato UNTIL I had Gelato at II Gelato de Carlotta. We live about 45 minutes from NOTL but we can always find an excuse to take a drive for this Gelato. The Staff are so kind and friendly. Love the variety of Gelato and Chocolate Orange is my favorite - my husband is a chocoholic and so his favorite is the Chocolate! So recommend this establishment.
Written 1 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lolita G
thank you for you nice words , we are so happy to serve customers like you. our staff is our strength. thank you
Written 1 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chaitanya
Cambridge1231 contributions
4.0 of 5 bubbles
Dec 2021 none
Stopped by for dessert after dinner. Had the mandarin and giandula gelato's - both were tasty and went well together. It was tough to select since they had many good gelato flavours and they had a lot of nice treats other than gelato. Would stop by again for gelato or dessert when in the area.
Written 4 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tushar V
1 contribution
5.0 of 5 bubbles
Apr 2021 friends
The quality and choices that were available were amazing. Marco was great at customer service giving spot on descriptions and also recommends some great flavours. I went with my friends recently and also came back to have some gelato early this week. Overall the experience was welcoming and pleasant.
Written 6 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jsh44320
361 contributions
5.0 of 5 bubbles
Jun 2023 couples
Delicious gelato and very friendly service. We stopped in two nights in a row. The dark chocolate gelato was my favorite, but I don’t think you can go wrong with any of the flavors. A local winery employee said it’s the best gelato in NOTL and we believe it.
Written 17 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margherita D
3 contributions
5.0 of 5 bubbles
Jun 2021 none
Hello from Toronto ..... I had placed and order for a little special birthday treat for a friend last night via Uber eats. It was cancelled this morning by Ubereats, how dissappointing !!!! I thought I would call IL Gellato to see if they could help me and they were EXCEPTIONAL !!!! Indy said let me see what I can do I will get right back to you via phone. Marco called me back pronto and said no problemo I will personally deliever this to your friend . He wrote a card for me, delivered it to her door, took a picture and texted me to let me know it was delivered. I cannot wait for our next visit to NOTL so I can thank him again in person. This is good old customer service at its finest. Thank you Marco look forward to meeting you .
Written 23 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lolita G
Hi Margherita, we are so sorry about your order has been cancelled on Ubereat, thank you for calling the store and asking about your order , finally we delivered your gift to your friend. our staff is always very happy to make our customers satisfied, and Marco our store Manager will be very happy to welcome you at il Gelato thank you for your review and hope to see you at your next visit to NOTL
Written 25 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Madeleine
Minneapolis19 contributions
5.0 of 5 bubbles
May 2024 couples
We probably would have passed on by because there is an abundance of cute places in this town, but we saw the word "vegan" appliqued to the windows of this charming shop, and we decided to poke our heads in. So glad we did! They have a wonderful vegan apple strudel, with tender, flaky crust that is caramelized on the bottom. The chocolate sorbet is delicious, and my oat milk latte had a smooth coffee flavor. The staff were so enthusiastic and helpful in making recommendations, and offered a treat to our little dog.
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EStrught
London53 contributions
5.0 of 5 bubbles
Sept 2023 family
Proper gelato made by the proprietor, in traditional flavours with plenty of choice (but not so much as to be overwhelming), crisp cones and a tasty wafer to boot. As a welcome alternative to increasingly sweet ice creams in the wider market, the fruit flavours were refreshingly natural and even pleasantly tart. (Also as a welcome relief from increasingly contrived flavour combinations elsewhere, this range celebrates the classics by doing them well.) Worth a visit every time we come to NOTL.
Written 9 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sophie S
10 contributions
5.0 of 5 bubbles
Jul 2023 couples
My husband and I came here on a “Niagara Wow Tour” for gelatos and I thought I’ve had good gelato before but not like this. It was soooooo smooth. If it hadn’t been one of our last days I would be in real trouble of being there everyday! Staff were friendly. I think there was just one or two tables so plan to eat on the go or take it to the lake :)
Written 5 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jamaican_Canadian
Ajax206 contributions
5.0 of 5 bubbles
Jul 2021 none
We stopped in and had lemon and cookie gelatos. The gelatos come with a wonderful Pizzelle cookie. We had the small gelatos which was a perfect ending to our meal. Staff is friendly, with a small patio outside where you can enjoy your gelato. When is an outlet coming closer to Toronto?
Written 27 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lolita G
hello Nadine, thank you for your review, we are so happy you enjoyed our gelato. We have a store inside the Vaughan Mills mall close to the entrance 5 . also you can stop to Pusateri at yorkille location , we are there with our gelato cart thank you to visi us
Written 1 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MaestroTravel
75 contributions
5.0 of 5 bubbles
Sept 2020 none
Delicious gelato. The one made with local peaches is incredible. The chocolate one is smooth and silky. Our one year old loved the mini ice cream cone. A must stop to add on your list in NOTL.
Written 17 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aaron B
Sarnia3 contributions
5.0 of 5 bubbles
Feb 2021 family
We went for a drive to NOTL and were so happy to see Il gelato do Carlotta was open. The snow banks we're 5' tall!! Marco was so glad to serve us our treats and even gave my 9 month old a small cookie! So thoughtful and pleasent. The esspresso was great too!
Written 16 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-15 of 902
Best dessert places
See all
Nina Gelateria & Pastry Shop
$$ - $$$ · Italian, French, German, Swiss
The Pie Plate
$$ - $$$ · Pizza, Cafe, Canadian
Willow Cakes & Pastries
$$ - $$$ · Cafe, Canadian
All Niagara-on-the-Lake HotelsNiagara-on-the-Lake Hotel DealsLast Minute Hotels in Niagara-on-the-Lake
Things to Do
All Niagara-on-the-Lake RestaurantsRestaurants near Il Gelato di Carlotta
FlightsHoliday HomesTravel StoriesCruisesCar Hire