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Springfield Cafe

8-10 West Coast Road, Springfield 7681, New Zealand
+64 3-318 4840
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  • Excellent3%
  • Very good8%
  • Average6%
  • Poor13%
  • Terrible70%
15 Sep 2018
“Disgusting customer service !!!”
7 Sep 2018
Restaurant Hours
8-10 West Coast Road, Springfield 7681, New Zealand
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1 - 10 of 88 reviews

Reviewed 3 weeks ago

We made a morning stop by the Springfield Cafe during our drive from Aurthur's Pass to Christchurch and found their coffee & pies to be pretty good. This place seems to get slammed on TripAdvisor regularly by other reviewers. To be fair, we didn't encounter...More

Thank BradJill
Reviewed 16 September 2018 via mobile

I popped into the Springfield Cafe and Store to see what they had as a breakfast menu and the old lady with grey hair behind the counter said what do you want ? I said pancakes, is it on your menu and she said “NO....More

Thank 1712Annainky1712
Reviewed 7 September 2018

The WORST experience ever possible! Avoid this place! the lady behind the counter had ZERO manners and ZERO respect for her paying customers. no wonder this place is so rundown. While waiting for our food she was swearing from inside the kitchen you can see...More

Thank marting6130
Reviewed 26 August 2018 via mobile

It's not in my nature to bag anyone but this cafe has to be the. Shangri la of loco. Never have I seen such comedic cafeteria carnivalesque chaos and pandemonium than what I witnessed in the Madhatter 30 mins I was there. It was so...More

Thank ThomasK5335
Reviewed 26 April 2018 via mobile

We certainly won't be going back there again. The young girl was wonderful and doing her best. The older lady was atrocious. Apparently we were making things go wrong because we were looking at them while we were waiting for our coffee!!! We were standing...More

2  Thank harleyboyd
Reviewed 19 April 2018

Have a reputation for dishing up good cone ice creams so I just had to check 'em out. Not disappointed.

Thank myscha
Reviewed 2 April 2018 via mobile

We stop here often, the food is good cafe food but we generally stop purely for the entertainment! The lady is so grumpy, you never receive such poor service elsewhere-but she can cook! Today was spectacular; someone mentioned they had been waiting a very long...More

5  Thank Kylie M
Reviewed 2 March 2018 via mobile

I do not rate the food, as the woman's rude behavior made me leave the cafe before buying anything. I politely and friendly asked: "You don't have any vegetarian pie, do you?" my tone of voice clearly marked that as a question. She just answered...More

2  Thank Venture744594
Reviewed 20 February 2018 via mobile

Stopped off on a bus tour to get a cup of tea and a pastry. Decided to leave when I saw the service received by the customers in front of me in the queue. Abrupt, grumpy and unwelcoming lady serving. Decided to spend my money...More

2  Thank ssum
Reviewed 20 February 2018 via mobile

Arrived with a tour group. 2 people working. Our group ordered toasted sandwhiches, hot chips and bacon and eggs. All very fast food. The older lady at the counter was not very good at taking orders or talking to customers... its like she had no...More

3  Thank Tiffy G
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Questions & Answers
John A
30 July 2016|
AnswerShow all 4 answers
Response from rayo180 | Reviewed this property |
I have no idea. It was the man who was so very rude to us and I have never been treated in this manner before by anyone, let alone someone whose business must rely on good will. Bizarre!
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating
Location and Contact Information
  • Address: 8-10 West Coast Road, Springfield 7681, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Springfield
  • Phone Number: +64 3-318 4840
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