+52 984 257 7200+ Add websiteImprove this listing
Hours
Sun
6:00 pm - 11:00 pm
Mon
6:00 pm - 11:00 pm
Tue
6:00 pm - 11:00 pm
Wed
6:00 pm - 11:00 pm
Thu
6:00 pm - 11:00 pm
Fri
6:00 pm - 11:00 pm
Sat
6:00 pm - 11:00 pm
Reserve a table
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
5.0
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Fusion, Mexican, Latin, Vegetarian friendly, Gluten free options
Can a vegan person get a good meal at this restaurant?
Details
About
Author restaurant by Chef Paco Méndez, Michelin Star Chef, who exalts the name of Mexico from Barcelona to the Caribbean.
CUISINES
Mexican, Latin, Fusion
Special Diets
Vegetarian friendly, Gluten free options
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Parking Available, Free off-street parking, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
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5.0
258 reviews
Excellent
253
Very good
2
Average
0
Poor
1
Terrible
3
These reviews are machine translated from their original language. Show machine translations?
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Safari309638
Roseville124 contributions
Feb 2023 • couples
We reserved a table at Encanta to celebrate my 50th birthday and it was amazing. The restaurant is beautifully decorated and the staff are attentive and friendly. Their testing menu was amazing and they even allowed my husband to order a second portion of the ribeye course. The coconut deserts was sublime! Great birthday dinner!
Written 20 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda E
Dear Safari309638,
We appreciate your kind remarks on Encanta Restaurant, we will make sure to share your review with our team.
Sincerely,
Written 21 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HellaPetiteNineOne6
10 contributions
Favourite Review
Feb 2023 • couples
We are so happy we made reservations at Encanta, we truly enjoyed our dining experience!
Abril was so warm and informative and was a pleasure to have guide us through our 8 course dining service.
As Jesus stated at the end of our meal, their food celebrates true Mexican culture and aims to create a lasting memory with thoughtfully curated meals, drinks, and a fun musical ambiance.
We’re so excited to come back and join them again.
Written 5 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda E
Dear HellaPetitieNineOne6,
We are very pleased that you have enjoyed the gastronomic offer of Hotel Xcaret Arte and the fabulous service of our colleagues, rest assured that we strive every day to be better and to be able to thank you for the service you deserve, it has been a pleasure assisting you, we appreciate your kind comments.
We hope to have you back very soon.
Written 21 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan
Menifee1 contribution
Aug 2024 • couples
Encanta is much more than a restaurant, it is a real experience for the senses. From the first moment, we were impressed by the elegance of the place and the attention to detail in every aspect. The atmosphere is sophisticated, perfect to enjoy an unforgettable dinner.
The attention of Emiliano and his partner was impeccable. His in-depth knowledge of the menu and detailed explanation of each dish really made a difference. Each dish was not only a masterpiece of flavor, but also presented with creativity that reflected the passion of the chef and kitchen team. Just as Emiliano recommended we paired perfectly with the flavors of the food, further elevating our experience.
Encanta is undoubtedly a place where haute cuisine is lived at its best. If you’re looking for a dinner that combines atmosphere, taste and top-notch service, this restaurant is the perfect choice. Thank you, Emiliano, and the entire Encanta team, for a truly magical night!
Automatically translated
Written 12 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado (a) Vacation08941056899,
Muchas gracias por tomarse el tiempo de otorgar a nuestro restaurante Encanta tan excelente puntuación; es un verdadero gusto saber que su reciente experiencia fue realmente placentera, y que el servicio cálido proporcionado por nuestros colaboradores tuvo un impacto tan positivo.
Esperemos poder recibirlos nuevamente en Encanta
Cordialmente,
Written 2 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camper33387023089
1 contribution
Jul 2023 • friends
First of allá from the 8 courses 4 where unsalted and unflavored, later they give me a taco to eat in a plastic colorfully plate like a happy birthday. For the end I hope the chef makes a better menu or change the plates and increase the flavor. Without flavor you don't have good food.
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear Camper33387023089,
We thank you for the time that you have taken to write this review and we apologize for the inconveniences that you had during your stay, we will take your feedback.
We hope you can give us a second opportunity.
Kind regards
Written 17 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsey L
Alexandria8 contributions
Jan 2024 • couples
My husband and I spent four nights at Xcaret Arte and had three amazing meals. I planned Encanta for our last, expecting it to be the best. Big disappointment.
The dishes just were not that tasty or interesting, and the chef made some weird choices. For example, the first dish was a tostada with fish, avocado, and a layer of gelatin that tasted a bit like soy sauce. Why gelatin? Who wants to eat jello with fish? I peeled it off and ate what otherwise would have been a fine but pretty run of the mill tostada.
Every dish was like that. Almost good, but not really.
I hate wasting food but I ended up leaving behind most of the last few dishes because they weren’t worth the calories and my mind was drifting to the Mercado…. Immediately after finishing dinner at Encanta I went there and got a cheese and bean quesadilla with habanero sauce and it was 💯🔥
Also, the service at Encanta was not good at all compared to the incredible service we received at China Poblano. The difference was that our server at China Poblano seemed excited to tell us about the food. He was engaging and present. Our servers at Encanta didn’t seem like they wanted to be there.
Written 17 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear LLongendyke
We thank you for the time that you have taken to write this review and we apologize for the inconveniences that you had during your stay, we will take your feedback.
We hope you can give us a second opportunity.
Kind regards
Written 16 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michael o
1 contribution
Apr 2024 • couples
Beautifully presented courses - don’t be fooled by the portion sizes, you will leave unable to eat any more for the rest of the night!!
Our server, Antonio, was absolutely fantastic - we enjoyed talking about his adventures in Europe and learning more about Mexico from him. He kept our drinks topped up throughout the courses and his service was first class! Thank you Antonio!
Written 21 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear michaeloM8888AK
Thank you for your review. We really do appreciate our guests taking the time to leave us feedback. We'll be pleased to welcome you back again and keep creating unforgettable memories.
Warm regards
Written 27 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen C
2 contributions
Nov 2023 • family
My family and I had the culinary experience of our lives, the food is exquisite and unique, the atmosphere of the place is simply magical.
The entire restaurant staff was very friendly and attentive at all times, but I would like to thank and acknowledge Brandon who guided us through our experience, made recommendations, explained each step to us, was very kind, attentive, friendly, super professional, and it made the experience very meaningful for my father who was celebrating his birthday.
Thank you very much Brandon! Thank you very much Encanta restaurant!
A highly recommended experience!
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimada Karen
Agradecemos su tiempo para escribir esta reseña positiva sobre nuestro servicio y leer que su experiencia fue del todo placentera. Esperamos que pronto pueda volver a visitarnos y poder brindarle nuevamente una experiencia que cautive sus sentidos.
Cordialmente
Written 30 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sophia L
1 contribution
May 2024 • friends
Beautiful venue with music stage next door. Service was top-notch and Anotnio was absolutely amazing from explaining the food and make us feel welcome. His drink suggestions were also exceptional. We will be coming back just for drinks. Food was also very timely and delicious. Highly recommend.
Written 21 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear Y9344OQsophial
It is a pleasure for us to read that the experience in our restaurant was excellent, we appreciate not only your visit but the time to write this review; We will extend your comments to our collaborators who will be motivated to listen to your opinion.
We hope to see you again to offer you a unique gastronomic experience.
Best regards,
Written 28 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigator01342139140
2 contributions
Dec 2023 • couples
The entire experience was incredible from start to finish; and our Waiter Antonio made it much better by explaining each dish in detail, recommending drinks according to our tastes, and with a super friendly treatment, I felt like I was talking to a friend. The truth is, the best restaurant in my entire experience in Xcaret. Safety pin!
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado Navegador01342139140
Es un placer para nosotros leer que la experiencia en nuestro restaurante fue excelente, agradecemos no solo su visita sino el tiempo para escribir esta reseña; Haremos extensivos sus comentarios a nuestros colaboradores que se sentirán motivados a escuchar su opinión.
Esperamos volver a verte para ofrecerte una experiencia gastronómica única.
Saludos
Written 16 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pablo A
1 contribution
May 2024 • family
The charming restaurant is wonderful from its architecture to its flavors. Placing the name of Mexico high with high foreign and national exposure, there is no room for doubt that the menu presented by the chef not only tells the local Mexican tradition but also elevates the culinary and palate experience. The service is exceptional with presentation of the dishes, ingredients and tasting recommendations from the chef. A special thank you to our waiter Jairo, who was always friendly and cleared up our doubts.
Written 5 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado (a) pabloaB4576SY
Muchas gracias por compartirnos su experiencia. Nos da mucho gusto que haya disfrutado la experiencia culinaria que nuestro restaurante ofrece y del fabuloso servicio de nuestros compañeros.
Cordialmente
Written 27 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moises J
1 contribution
Jun 2024 • couples
Excellent dinner
A menu full of innovation, flavors that combine excellently and make you can have an incredible dinner
Antonio was our waiter and helped us with his specialized cocktail recommendations making our dinner even more delicious. All this combined with its excellent and friendly service
Written 16 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado moisesj368
Nos emociona mucho leer la manera en la que describe su experiencia, compartiremos sus lindas palabras con todo nuestro gran equipo en especial a Antonio.
Esperemos con mucho gusto recibirles nuevamente.
Cordialmente
Written 1 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yun L
1 contribution
Nov 2023 • couples
Excellent experience, we LOVED it, the best restaurant in Xcaret Arte, Chef Paco Méndez makes you live a great experience in every way in each dish.
Diego served us with excellent service, his accompaniment in this experience made us experience each dish.
If you go to Xcaret Arte you can't miss Encanta. We will surely return on our next visit.
Written 5 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado (a) 246yunl
Antes que nada, le agradecemos el haber dedicado de su tiempo para compartir su experiencia con nosotros, nos complace el poder leer que ha disfrutado de la experiencia culinaria que nuestro restaurante ofrece.
Esperamos tener el honor de darle la bienvenida nuevamente.
Cordialmente,
Written 21 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine53970705505
1 contribution
May 2024 • couples
Great experience overall. Our server Ivan was an amazing host who explained everything very clearly and took us on a gastronomic adventure. The food voyage was great with Ivan as the storyteller. I would recommend here and especially Ivan for all those who visit.
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear Sunshine53970705505,
Thank you for your review. We really do appreciate our guests taking the time to leave us feedback. We'll be pleased to welcome you back again and keep creating unforgettable memories.
Warm regards
Written 27 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine F
1 contribution
Mar 2024 • family
Great service and quality of food! The staff were welcoming and friendly. There were performances during dinner which were great as well.
Antonio did a great job of taking care of us. He explained what every course was and kept us engaged throughout. He even recommended few mock tails based on our preference which were great. Highly recommend Encanta!
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Estimado (a) P4129Llcatherinef
Muchas gracias por compartirnos su experiencia. Nos da mucho gusto que haya disfrutado la experiencia culinaria que nuestro restaurante ofrece y del fabuloso servicio de nuestros colaboradores, compartiremos sus lindas palabras con Antonio y todo nuestro gran equipo.
Esperamos tener el honor de darle la bienvenida nuevamente.
Written 16 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riley H
3 contributions
Sept 2024 • couples
We dined at Encanta Sept 2024 during our honeymoon. From beginning to finish our experience was top tier. Antonio was our waiter and we couldn’t speak higher of him, and his personable, knowledgable and friendly nature. He took us through each course of the tasting menu with detail translated perfectly into English. Our best employee experience since visiting Xcarte Arte. Each course was intriguing, different and incredibly flavourful. We loved the interactive aspects as well. Antonio & Encanta are 10/10.
Written 29 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernanda Escolástico
Dear rileholt,
It is a pleasure for us to read that the experience in our restaurant was excellent, we appreciate not only your visit but the time to write this review; We will extend your comments to our collaborators who will be motivated to listen to your opinion.
We hope to see you again to offer you a unique gastronomic experience.
Best regards,
Written 2 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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