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Hard Rock Cafe Montego Bay

Sunset Drive | Freeport, Montego Bay, Jamaica
+1 876-953-6016
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Overview
  • Excellent39%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“salmon” (3 reviews)
“walked over” (3 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Sunset Drive | Freeport, Montego Bay, Jamaica
All Details
Write a ReviewReviews (294)
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1 - 10 of 241 reviews

Reviewed 1 week ago

Way too expensive For no reason. The yacht club next to this joint is not as expensive and atmospher is nice. The drink glass are small for the super high price. And don’t think about reserving a table the deposit is hilarious not sure why...More

Thank 313lovetravel
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hello 313lovetravel, Thank you for taking the time out to leave your review and providing us with your feedback. We would like to explain a few things to you. Let's start with our prices. As you know, Hard Rock Cafe Montego Bay is a franchise...More

Reviewed 2 weeks ago via mobile

I'm surprised they're still open for business. Some friends and I went to swim and have lunch. Turns out one of us got stung by jellyfish! When we looked around, people we're huddled in the water and pointing. There was a ton of jellyfish!!! One...More

Thank 876beachbum
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hello 876beachbum, Thank you for your detailed review following your stay with us. We are incredibly disappointed to read about your experience at our cafe but we would like to take this opportunity to highlight a few points outlined in your review. Hard Rock Cafe...More

Reviewed 2 weeks ago

Food was great... The scenery was great!! We dance the night away ..we also witness people jumping off the cliff nice bar set up ..People was great and fun... The music was great and we had had a great time!!More

1  Thank gr0land
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hey Gr0land! Thanks for taking the time out for leaving an amazing review. However, we believe this was meant for another property as there are no cliffs here at Hard Rock cafe. We do however hope to see you here in the near future. Have...More

Reviewed 3 weeks ago

Have visited these restaurants all over the world and have found the worst in paradise . The setting is on a beach in Montego Bay . That's the good part . The experience was a big disappointment , having raved about Hard Rock all holiday...More

Thank nsperiam
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hello nsperiam, Thank you for providing us with your detailed review. It is very disappointing to learn that your dining experience was dampened by the service and quality food you received. This goes against the standard we aim to maintain and we can assure you...More

Reviewed 3 weeks ago

Went in for a drink while staying at Breathless. This is a great place to hang out especially if there is a sporting event; lots of t.v.'sMore

Thank Missrx7
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 weeks ago

Hi Missrx7, Thank you for taking the time out to review our cafe and share your experience with the rest of the online community. We are happy you had a great time, as we had an awesome time hosting and serving you. We look forward...More

Reviewed 4 weeks ago

I arrived early evening as a young family of 4, and was greeted by a very enthusiastic lady who shown us to our table, and we selected to seat outside. The welcome was very warm and the surroundings amazing - and I started to really...More

Thank LeeKivell
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave a review. We must apologize for the poor service you experienced, especially the long wait for your items. This is not how we treat our customers and is not i keeping with our standards. We would like...More

Reviewed 4 June 2018

Visited the Hard Rock Hotel twice during our holiday to the sister hotel Secret St James. The food and service at this restaurant was excellent, the staff were very friendly, knowledgeable and just super nice. The food portions were huge and really tasty and enjoyable....More

Thank Wonga1
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 June 2018

Hi Wonga1! Thank you for taking the time out to review our cafe and we are happy for the support you have given us. We are happy you enjoyed our food, drinks and our friendly staff. We look forward to serving you and your family...More

Reviewed 4 June 2018

Great location by the sea and lovely views. One can also go for a walk by the sea in adjoining resort. The food/drink is typically the same as other HRC, but there is a Bob Marley suite. It was fairly quite when we visited, but...More

Thank Zenzar123
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 June 2018

Hi Zenzar, Thank you for taking the time out to review our cafe and share your experience with us. We are happy you enjoyed our cafe, food and drinks but we would also like to know if something happened during your visit that ended up...More

Reviewed 30 May 2018 via mobile

We were stopping next door at Sunscape Splash. We needed a break from the poor standard of food. The food and cocktails are really nice and worth the price. Although the service were quite slow after we received our main meal, we were never asked...More

Thank Emmaburns
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 June 2018

Hi Emmaburns! Thank you for taking the time out to leave such a generous review. We are absolutely glad to learn that you enjoyed your day with us and that you chose to make us a part of your vacation experience here in Jamaica. We...More

Reviewed 26 May 2018

I have been to a few Hard Rock cafe's. Food was great as expected. Loved the Rock Shop as well. Worth the trip over.

Thank mommyspretties
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 28 May 2018

Hi mommyspretties, Thank you for taking the time out to share your experience with us. It was great having you and we are happy you had a wonderful time! We cant wait to see you again and keep rockin'!!!

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Ask a question
Questions & Answers
dsisk71925
5 June 2018|
AnswerShow all 6 answers
Response from William S | Reviewed this property |
10 minute walk. If you use taxi ONLY use ones with red license plate and negotiate price BEFORE you get in taxi. Price to Hard Rock should not be more than $5
1
Vote
Cheryl K
24 April 2018|
Answer
Response from Admin_HRC | Property representative |
Hello. Our beach and pool pass is as follows: $375 (USD $3) for children and $750 (USD $6) for adults.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$35
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available
Good for
Child-friendly, View, Kids, Groups, Bar Scene
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Sunset Drive | Freeport, Montego Bay, Jamaica
  • Location: Caribbean  >  Jamaica  >  Saint James Parish  >  Montego Bay
  • Phone Number: +1 876-953-6016
  • E-mail
Description
Delivering an innovative approach to architectural design, Hard Rock Café Montego Bay combines the traditional elements of the Hard Rock brand with warm Caribbean colors and earth-toned textures. Up to 360 guests can enjoy this unique atmosphere comfortably, whether they want to dine indoors, poolside, or on the patio deck. Guests can soak up the sun in poolside lounge chairs, chat the afternoon away in our poolside cabanas, or hit the beach. Guests in town for a little business with their leisure can hold meetings in our 40-seat meeting room. Everywhere you look in Hard Rock Cafe Montego Bay, you’ll be surrounded by exclusive memorabilia you won’t find anywhere else in the world!
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