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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value

Details

CUISINES
Caribbean, Bar, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
View all details
meals, features
Reviews (37)
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Reviewed 4 days ago via mobile

Awesome resort! This was our 2nd time here and it was just as good if not BETTER than the 1st. Everything was on point! Go!!

Date of visit: May 2024
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Reviewed 1 week ago via mobile

Overall, we had a fabulous time and met some great people, both guests and staff. We stayed in a Rondoval close to the main pool. Main Pool: Javon did a great job keeping our drinks filled when we were by the pool. Terrell and Mario...were fantastic bar tenders! Mario was very positive and attentive. Mario could anticipate our needs and was always ready with a smile on his face to take our order. Butler Services: Randell was absolutely amazing!! He was very responsive and followed up quickly on our concerns. Marlon has such an eye for details and often surprised us with very sweet and thoughtful things for our stay. Red Lane Spa: Odessa was my massage therapist. She was very sweet and thoughtful. Hands down one of the best massages I have ever received. Jewelry Store: Valentine and Kimora were very helpful at the jewelers! They did not pressure me to purchase more than I wanted. I felt as if I had known both of them for years. Member Only Dinner: Shantell was the host for our members only dinner. She was so pleasant and wonderful to spend time with. She made us feel so welcomed and part of her family. Rebooking: John was our travel agent. He helped us plan our next TWO trips! Not only thank, he gave us an extra bottle of rum after we mentioned how much we enjoyed the Appleton Rum. He did not pressure us into purchasing more than we wanted and was very helpful in navigating all of our options. Spice Island Tours: We went on a sunset cruise with Bones, Marval, and Shadden. They were very knowledgeable and attention. They helped us have a relaxing time in the boat and took some great pictures of everyone!!More

Date of visit: June 2024
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Reviewed 1 week ago via mobile

All the Sandals employees are friendly and warm. A special shout out to Evita and Rachelle! Thank you for making our tume in Grenada fantastic!

Date of visit: June 2024
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Reviewed 3 weeks ago

Went here for 10 nights for a trip. It was a beautiful resort and the staff were amazing. All the restaurants were great food and provided great service. We stayed in the waterfall room right off the fun pool with all the entertainment which was...awesome. It was short walk and very quiet. The lunch choices were not a lot but a few things not will advertise are the hot dog stand down by Neptunes and they do small menu by pool around 3 for quick snacks. One thing not great are the towels in chairs. Found lots of people grabbing chairs at both water and pool not getting used. Should be a rule if not used removed by certain time. Been to few Sandals this was most green and lush really enjoy not seeing just concrete.More

Date of visit: May 2024
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Reviewed 4 weeks ago via mobile

We traveled to the resort May 14-21, 2024. We landed around 1:45pm and was thru the airport by 2:30. We were first off the plane and first to get thru customs and immigration. Very quick process. We were greeted with cold towels and staff singing!...We were quickly taken to our room, it was ready. We requested and got room 4110, a rondoval. We had stayed in this room previously in October 2021. Absolutely loved it! We stayed in the psky room in December 2022. Beautiful room and the view was stunning but the sky pool was just too cold to use. We decided the ronovals are best for us. Not to mention the outdoor space with our own private pool that was very warm, our own outdoor hot tub and outdoor shower that i used every day!! Our butlers were Shane, Juvell and jack. Shane and juvell went above and beyond to make our stay amazing. I requested non alcoholic beers for my husband before arrival. All three kept him well stocked daily. We ate at every restaurant except soy. It’s just not our thing. The food was amazing at all the restaurants but butchs chophouse is always our favorite at this resort. Our butlers had our chairs set up at the quiet pool near the beach every morning with a stocked cooler. We would have breakfast around 7:30 every morning at spices and at our chairs by 8am. We would just relax and read, or nap until around 11am We would clean our chairs off and head back to our room and hang out at our private pool the rest of the day. Around 3pm everyday, our butler would bring us a light snack. I always look forward to that! We would get ready to go to dinner around 7 every evening where our butler would escort us and talk about what our plans were the next day. It was the most relaxing vacation I’ve been on in a long time! All the staff all over the resort were so kind to us. On our last night, juvell had a bubble bath waiting for me when we returned back to the room after dinner. He knew that’s just what i needed on my last night! We cannot wait for our 4 trips we have booked to return! I hope all enjoy this beautiful resort as much as we do!More

Date of visit: May 2024
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Reviewed 4 weeks ago via mobile

We’ve just returned from a 10 night stay and were lucky enough to stay in a one bedroom butler villa. Fabulous holiday, our 5th sandals resort and by far the best. 5 min transfer from the airport and amazingly rarely hear the planes. Big thanks...to our butlers Nevron, Kevon and Brent for looking after us and making sure we had everything we needed. They will be as hands on as you need them to be and never intrusive . Shak in the club lounge made us so welcome on arrival! Overall too many great staff members to name - the best service was from the ladies around the quiet pool. Worth mentioning that some of the service in the restaurants can be a little inconsistent/slow and this would be our main area for improvement. Some tips/ recommendations fellow travellers may find helpful. Accommodation - our room was stunning, a little oasis of luxury. Be aware there is no view of the sea or resort , but very private and on the hill side so not ideal if you have mobility issues. Clean and well maintained. Pools: 2, one large party pool and a slightly smaller quieter pool. We were mainly around the quieter pool, great pool service and all day sun. Beach. We’re not beach people, sand was very soft and water clear, lots of snorkelling. Gardens - stunning, well maintained and friendly staff Gym - great, lots of equipment Spa - not my best experience , booked a wash and blow dry before we came home and they were running 30mins late so I had to cancel. Didn’t speak to anyone who’d had a treatment. Entertainment - lots of variety and in different locations so you can dip in and out as you choose. Food: 3 choices for breakfast, our personal preference Cucina near the main pool - self service with loads of choice and great quality. Lunch , so much choice, pizza bar, hot dog station a couple of times a week , our personal fav was Neptunes by the sea, the jerk chicken was gorgeous , loads to choose from and fresh. Service quick and usually with a friendly welcome Dinner: our favs - Cucina for Italian, Butches for Steak, Kimonos for teppanyaki - plenty of choice for meat and fish eaters. Food great quality, fresh. Le Jardiner - A la carte for breakfast and French in the evenings - potential to be great but service glacially slow. Spices - buffet breakfast and lunch, Caribbean food in the evening - in our view the weakest link. Cafe de Paris - the freshest cakes we’ve ever tasted. Bars - all the usual choices, Sandals house wine isn’t the best and no rose unless you want to buy a bottle. All the bars seem to run out of strawberry in the eve so can’t serve daiquiris which is disappointing. Recommend getting the app to check out restaurant opening times and entertainment - including dress code. (When men need long trousers ) Very well laid out resort and something for everyone! If you chose Grenada we hop you enjoy your stay as much as we did.More

Date of visit: May 2024
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Reviewed 14 May 2024 via mobile

Hotel grounds, food & staff were amazing, Evening Entertainment with Jazz & her entertainments team was fantastic each evening with great detail put into the shows very professional different themes each evening well done To Jazz & her team. I would recommend this resort to...anyone wanting entertaining evenings & hotel in a beautiful location.More

Date of visit: May 2024
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Reviewed 2 October 2023

Sandals Grenada was an amazing experience with great staff. The staff was welcoming and hospitable. Stephenson and Micah were two of the bartenders there that made our stay even better. Their personalities were great and entertaining, and the cocktails they made were absolutely amazing! They...also had great entertainment with Jazz and DJ Jevon. Would highly recommend a trip there.More

Date of visit: September 2023
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Reviewed 17 February 2023

My husband and I vacationed at Sandals Grenada, LaSource. 2/23. We rated our trip a 5 of 5. Here is what we liked: The employees at the resort were outstanding; particularly the following employees- Ezekiel Charles. We met Zeke our second day at the pool....He helped us find 2 chairs in the shade. He visited us every day at the pool after that. He shared interesting facts about the resort and Grenada. We looked forward to our visit with Zeke every day. He made our stay extra special. Laurel, the night manager was very friendly. She loves her job and it shows. Laurel also shared fun facts about the resort and Grenada. Zade was my personal Snooba instructor and guide. Never having done this before I was a little apprehensive but Zade had my back and I did great. Cameron was also great as my Snorkeling guide! The wait staff at Neptunes was A+, the sushi chef at soy was amazing, creating so many variations of rolls for us. Butches food was the best. We both had a veal chop that was cooked to perfection. We only wish we could have had a reservation there for more than 1 night. This was our 4th Sandals trip, our 3rd resort. We went to Emerald Bay twice and Latoc St Lucia once. The main and very big difference between Grenada and the other 2 we attended is the entertainment. Grenada nightly entertainment was second to none. We looked forward to shows, singing and dancing nightly. Kudos to the entertainment staff. We liked Grenada so much we are booked to return 2/25!!More

Date of visit: February 2023
Helpful?1  
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Reviewed 8 February 2023 via mobile

My husband and I recently visited our 3rd Sandals resort and Grenada was our favorite so far and booked next year at the same resort. The island is beautiful and so is the entire staff. We would love to thank a few members who went...above and made our stay the best VK yet. We would love to thank Dee Dee, Victor, Aniaka, and lastly our wonderful butlers Davy, Dawnisha and Vernessa who we miss very much!!! We love you and will see you next Jan 2024!!! Jay and Brenda OConnorMore

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2023

I booked Sandals Grenada for my husband's birthday. My request to ensure my husband's birthday went well were met. They set his dinner up on the beach with balloons, champagne, and a chocolate cake.

Date of visit: December 2022
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Reviewed 10 December 2022 via mobile

We travel at least one time a year and have stayed at many different places all over the world. We travel to the Caribbean quite a bit. We chose Sandals Grenada because of Sandals/Beaches reputation and we assumed it would just be wonderful especially for...the price. The restaurants were very good however, they really need to have a specific assigned waitress to your table. Each restaurant has someone tell you they are your server but, no one person really is. This makes things very disorganized and unfortunately they forget a lot of things. The food at this resort is delicious. The beds are so uncomfortable I couldn’t even bend over to put my pants on and I don’t even have a bad back. I was happy to come home and get in my own bed. The pillows are not even pillows… the tissues in the room are sand paper. You would expect much more from a 5 star resort. The air conditioning works great. Paying for concierge did not do anything additional honestly. S We had to go to the front desk line to check out after waiting 1/2 hour for the concierge, but this only because you can not check out in your room? The concierge room Seems more of an area where employees go to hang out. The rewards offered for returning to Sandals should be given to you by the concierge. Not having to go to a separate travel desk. All the reasons to have concierge are missed at this resort. The staff here is completely hit or miss. One would be so super nice and friendly, while another was ignorant and rude. Unfortunately, more rude, thankless peopThank goodness for people there like Julianna, Leston, Stevon, Shauntei, Nordica, and Laura. They at least kept things positive and like you were welcomed there. While chatting with other people they felt the same way. It was quite disappointing. Many of the bartenders were miserable and grumpy. Such a downer at the bar areas getting cocktails on a very expensive vacation. Sandals you really need to monitor this. The grounds/landscape’s is beautiful. The resort is very nice. There should be doors added to the bathroom. Sometimes people want privacy not shower in front of everyone in the room. The people I read writing these amazing reviews are more of Sandals groupies and I am not sure they ever experienced other hotels to compare it to. For a 5 star hotel it could and should be way better. This is the first time we could not wait to go home. The water sports area is so disorganized. They have you come back each day every hour to find out if they are going out. If weather does not permit that’s fine, but you should have a real sign up sheet and if the trip is cancelled it is cancelled. You don’t keep saying come back at 11, come back at 12, 1,3, tomorrow, each day. We are on vacation! Other hotels have a sign up in one area then it will show if going or cancelled. Easy! I would go back to Grenda but not Sandals.More

Date of visit: November 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2022 via mobile

Nolyn is front of house at the Soy sushi restaurant and she is amazing. This is our fifth year at Sandals Grenada and the sushi restaurant is definitely our favourite. The sushi is freshly prepared and expertly served. Nolyn makes sure all of her customers...are well looked after, so we keep coming back to see her.More

Date of visit: November 2022
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Reviewed 11 November 2022 via mobile

For our 4th Sandals stay we choose Grenada. To say that the service has gone downhill from our last stay is an understatement. We could go to any resort in the world but have been going back to Sandals for their high level of service,...but it was horrible this time. Poor service, repeated incorrect food orders, drink orders that arrive at the end of meals, 3 hours to get luggage to your room after arrival after a long travel day, taken to a different room than what you booked months prior, etc, etc. People pay a premium to go to Sandals for the service, and it was definitely not there this time, very disappointing and we were not the only guests who noticed it.More

Date of visit: October 2022
Helpful?1  
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Reviewed 27 October 2022

By far the best staff member and experience we have had! We instantly became best friends :) she was extremely accommodating, personable and inviting from the second we sat. Thank you for making our trip and experience enjoyable - we owe it to you!!

Date of visit: October 2022
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Questions & Answers
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rogeraW1648OE
19 November 2023|
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Response from Nick_BMI | Reviewed this property |
The Bahamas are different because they run things a little more like America. Depending on the size of the airport you are departing from 4 hours is a good recommendation. We have flown out of larger airports and it has... More
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Arkay56
30 October 2022|
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Response from paulaH2966BT | Reviewed this property |
I posted our review when we got home. Was too busy enjoying our time there to even think about the review.
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Frequently Asked Questions about Sandals Grenada

Sandals Grenada is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5