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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, New Zealand
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Brunch, Lunch
View all details
meals, features
Reviews (56)
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Reviewed 18 January 2024

Thanks Kirsty for THE VERY BEST PIE IN NEW ZEALAND. Lamb shank and potato top.. Absolutely outstanding. Great restaurant and really pleasant staff. Wish we lived in Balclutha.

Date of visit: January 2024
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Reviewed 14 November 2023

Had lunch with a bunch of friends here today. Excellent food, friendly and efficient staff. Highly recommended.

Date of visit: November 2023
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Reviewed 7 July 2023 via mobile

This is the last of the Balclutha cafes for a coffee stop for me over the last two days. Though it only fair to share the live around. Again, service was friendly and prompt. Good strong coffee. Plenty of options too for a meal as...there were quite a few people sitting enjoying the place.More

Date of visit: July 2023
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Reviewed 24 March 2023 via mobile

Was just coffee for us but it was good coffee and the facilities were clean and more than a single loo.. the cabinet food looked really good and the menu was extensive. The service was cheery and I loved the local art for sale

Date of visit: March 2023
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Reviewed 17 March 2023 via mobile

If possible, would give 6/5. Staff very friendly, coffee was delicious, savoury scone was really yummy. clean and tidy cafe with quick service.

Date of visit: March 2023
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Reviewed 1 January 2023 via mobile

Stopped for lunch on our way south. The chicken, cranberry & brie pie was delicious! Dirty dishes on tables throughout our visit with staff walking past them. Customers clearing tables themselves & leaving them at the counter, I even pointed them out to one waitress!...Food came out at very different times so we couldn't eat together. The milkshakes with icecream were terrible, tasted so fake & not thick at all. Asked for no onion on the wedges, got onions. Bins overflowing in the toilets. Need to shut kitchen door as you can see straight in there - plates of pancakes on the bench ready to be heated beside piles of dirty dishes is not a good look!!More

Date of visit: January 2023
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Reviewed 20 November 2022

We've stopped here frequently when passing through and the cinnamon scrolls are worth the visit on their own - so delicious. Consistently good coffee, great range of food and a bright, clean cafe.

Date of visit: November 2022
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Reviewed 28 February 2022 via mobile

You know when you visit a new place and you need coffee and breakfast….well visit this wee cafe…This was my second cafe of the morning ( The first one was bad, coffee and food do yuk)…. Totally recommending this cafe and the 2 staff on...board for the morning were very pleasant…More

Date of visit: February 2022
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Reviewed 19 November 2021

Very friendly warm atmosphere and pretty good big breakfast and awesome coffee. I will be stopping here again even if is just for coffee. The staff I spoke to were engaging and happy in their work. That really shows in their attitudes which were great

Date of visit: August 2021
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Reviewed 22 April 2021

Stopped on our way South for a coffee break. Nice hot drinks (so often they're lukewarm) and a tasty slice (just to keep up the energy levels of course). Everything supplied quickly and efficiently. The place is clean and tidy - it was reasonably busy...but service didn't seem to be affected. All good - would stop there again if travelling in the areaMore

Date of visit: April 2021
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Reviewed 27 March 2021

Travelling from Gore to Dunedin, We stopped at the Heart & Soul Café for brunch and enjoyed bacon and eggs with toast and coffee. There were clean toilets. We would certainly recommend this café. In spite of other reviews coffee was excellent. As New Zealand...is basically Covid free questions on distancing etc are irrelevant.More

Date of visit: March 2021
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Reviewed 1 March 2021 via mobile

Nice straightforward cooked lunch off a large, pretty standard menu. Nicely cooked, friendly and fast service, very clean, and well priced for generous serve. Recommended. Lots of gluten free options on almost all dishes. Nice milkshake too!!

Date of visit: February 2021
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Reviewed 13 January 2021

I asked for a hot coffee, as I always do, and got one for a change, nice flavour too! Nice muffins, I don't know what else to say to make up 100 characters

Date of visit: January 2021
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Reviewed 4 October 2020 via mobile

We had breakfast here and it was pretty basic. Coffee was ok but food nothing special. Sausages weren’t very good.

Date of visit: October 2020
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Reviewed 30 August 2020

Stopped here on way to dunedin it's ok but DON'T get coffee...burning hot cappachino no taste or texture...looked like a weak cup of tea once the froth went from the top

Date of visit: August 2020
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HEART AND SOUL CAFE, Balclutha - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Heart and Soul Cafe

Yes, Heart and Soul Cafe offers takeaway services.

Heart and Soul Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4