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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$4 - $29
CUISINES
New Zealand, Bar
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (80)
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79 results
Traveller rating
29
13
3
20
14
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Time of year
LanguageEnglish
Traveller rating
29
13
3
20
14
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Reviewed 5 days ago

Loved going to Joe’s Garage but my recent experience was just appalling. Service was friendly, polite and attentive. The meal was shocking!! I ordered smashed potatoes with haloumi and 2 fried eggs on top. The meal arrived very quickly which I was suprised as getting...smashed potatoes nice and crunchy and crispy usually takes a while. The potatoes were soggy and just like over-boiled potatoes. There was a lonely crispy skin in the bowl but all of the potatoes were yuk, soggy and mushy!! Even with a good slathering of hp sauce, I left most of the potatoes in the bowl and left the cafe. How hard is it to fry up some potatoes till they are crispy and golden!!!! Very, very disappointing.More

Date of visit: April 2024
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Reviewed 6 March 2024 via mobile

We went there for breakfast. Terrible Service. I had the local & it was overcooked 🙇. Even though I complained & asked the chef to try, he did not.

Date of visit: March 2024
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Reviewed 26 November 2023

Placed our order for drinks and breakfast. 20min went by and i asked if we could possibly have our drinks whilst we waited for our breakfast. Were told its coming..... so is Christmas. 40min went by, no drinks and no food. No f*** given by...wait staff. People who arrived after us served and ate and still nothing arrived for us.More

Date of visit: October 2023
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Reviewed 17 November 2023

Disappointed. At no time where we warned of a delay. 45 minutes plus Waite for a simple order. Disappointed food and no apology for the delay. Won't go back.

Date of visit: November 2023
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Reviewed 4 November 2023

Went for breakfast was greeted with smile and very friendly staff Wait staff very attentive got the full breakfast which came out in good time plenty of food on plate and cooked perfectly Good value due to quantity on plate would recommend

Date of visit: November 2023
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Reviewed 1 November 2023

Sticky table and menu.. needs a good clean. Banana bread with coffee was dry, curled up at the corners and inedible. Server was friendly and coffee okay.

Date of visit: October 2023
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Reviewed 10 August 2023

Terrible service. Well, no service. Place was almost empty. 4 staff chatting behind the counter. No greeting. No menus. We had to find them ourselves. No one said to order at the bar. Staff just stared from behind the counter. Vege salad was mainly potatoes...and roasted onions.More

Date of visit: August 2023
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Reviewed 2 July 2023

Worst breakfast ever the crispy bacon was clearly deep fried like leather you couldn't even cut it the end was fried yet also raw the bread was not toasted the chef must have known it was a disaster all you could taste was oil and...I wasn't the only one complaining I will never go back yes I also told the waitress how bad it was and I hate doing that but it was that disgusting 🤢More

Date of visit: July 2023
Helpful?2  
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Reviewed 15 June 2023 via mobile

Super disappointed with our food today burgers were just slapped together with what I would say a whole lettuce unwashed

Date of visit: June 2023
Helpful?1  
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Reviewed 24 April 2023

Amazing staff. First trip to Queenstown and we wanted to end it on a high. Staff were kind and well respected. Food was amazing and will definetly visit again.

Review collected in partnership with www.restauranthub.co.nz
Date of visit: April 2023
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Reviewed 23 April 2023

Our son took us here for lunch before we left for the airport, pleasant surroundings and good choice of food, between us we had The Brats, (Spicy Bratwurst Sausage on a roll), Joes fried chicken and a BLT with a basket of chips, it was...all good and disappeared leaving clean plates. Staff pleasant and efficient.More

Date of visit: April 2023
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Reviewed 21 January 2023 via mobile

If you prefer a more open eating environment, great views, space and great food, opt for the Frankton one over the Queenstown one. We had a great meal: our kids loved the Caesar salad and massive pizza and husband loved the schnitzel. Highly recommend

Date of visit: January 2023
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Reviewed 9 January 2023 via mobile

Eaten here before couple years back was nice, definitely gone down hill found staff rude, we were seated at a dirty table I asked them to clean the table waitress huffed and puffed then asked me if the table was clean enough!!!! They Got our...drinks ordered muddled up and food was ok nothing special, very poor service . definitely will not be back, joes garage In Queenstown a lot better than hereMore

Date of visit: December 2022
Helpful?1  
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Manager, Owner at Joe's Garage Five Mile, responded to this reviewResponded 20 January 2023

Hi Riggerried, Thank you for taking the time to provide us with feedback. If possible could you please contact me- fivemilemanager@joes.co.nz I would like to find out what has occurred when you dined with us and undertake some additional training with the staff member who...More

Reviewed 17 December 2022

Looked to order something less substantial for lunch and was recommended the Cheese Roll by the waitress. We grew up with this local speciality but hadn't been in Otago/Southland for some time so we had expectations. What arrived was a huge sized travesty of gluggy...thick bread with some kind of cheese sauce filling. The original is about ratios of bread and filling, this version had no idea at all, disgusting. Of course one of the other problems with a creation that big is that it is hard to reheat so was served cold in the middle. Left uneaten.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager, Owner at Joe's Garage Five Mile, responded to this reviewResponded 20 January 2023

Hi Steve, Thank you for your feedback, yes our cheese roll is a little different to the original classic due to its size. Our cheese rolls should be served piping hot, fluffy on the inside and crispy on the outside. I apologize this has not...More

Reviewed 4 November 2022

Not good, we couldn't find anywhere in Queenstown to eat so went to Frankton noticed the beer garden next door was full and pumping but Joe's wasn't. So in we went and ordered a couple of drinks the schnitzel and salt and pepper squid. The...food arrived within 15 minutes which was as good as it got unfortunately. The fries were an assortment of burnt, overcooked, and decent store bought maccas type while the gravy was runny and incipid and there wasn't salt,pepper or taste in the squid. Lots of good gluten free options and the service was good, I'm guessing that it used to be a good place at some point. I liked the decor, just needed to take more time with the food and match it with the service. No need to rush when there's 10 customers and 7 staff.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JOE'S GARAGE FIVE MILE, Frankton - Menu, Prices & Restaurant Reviews

Frequently Asked Questions about Joe's Garage Five Mile

Yes, Joe's Garage Five Mile offers delivery services.

Joe's Garage Five Mile is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3
  • Atmosphere: 2.5