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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, New Zealand
Special Diets
Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (203)
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203 results
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58
71
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LanguageEnglish
Traveller rating
58
71
33
21
20
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All reviews brunch burger cabinet food staff were pleasant great selection cafe establishment
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Reviewed 4 weeks ago

Red's has the best food in Otaki, food is always on point. Staff are really friendly and always make you feel welcome. Would recommend to everyone looking for a good feed.

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2023

Well, I returned after the loud, edgy experience i last wrote about Reds. the cafe was busy and the atmosphere was humming. The food was delicious and the wait staff were efficient -bringing our ordered food and checking during the meal everything was fine. And...it was.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2023

We often call in here. The food is always so nice as is the coffee. But the noise was unbearable and has been the last couple of times we have been in. One of the workers in particular speaks as though everyone is hearing impaired,...Even carrying food she yells out her intentions -possibly a safety reason e.g "Coming around the corner". A chewing gummed worker did not enhance the place either. I noticed some discourse among the workers. We were disappointed that the ambience did not match the food. It was nerve- wracking!!More

Date of visit: July 2023
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Reviewed 21 July 2023 via mobile

The food was amazing. We popped up to Otaki for a girls shopping day and found this wee gem. The menu was mouthwatering and as everything looked so devine we had trouble deciding what to order. After about 10 minutes I ordered the prawn risotto....Perfect choice, it was lovely and creamy, nicely balanced and a perfect size (although it was so good the I could have eaten more) We also ordered and Eggs Benedict with salmon and received a generous serve of everything - 2 eggs, loads of salmon (some of which was put into the risotto) and beautiful homemade hollandaise on rustic toast. Our extra hot and extra fluffy hot chocolates were on point - many cafes have been asked for these drinks before and many have failed. Although full (being slightly greedy) we ordered a tasting platter of cakes - mini morsels of the fresh selection in the cabinet and tea. Great way to finish an amazing lunch... Oh and then we ordered the Homemade Pate to takeaway and a ginger slice for mum ... Both of which were rated highly. The icing on the cake (if anything else could possible heightened our dining experience) was the amazing Manager or perhaps the owner, she really brings a special atmosphere her warm welcome, the genuine 'chats' with the customers, providing meal recommendations and her overall happy demeanour make it a great place to dine ... See you next week ....More

Date of visit: July 2023
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Reviewed 1 May 2023 via mobile

Best burger I’ve had in years!! my daughters lunch was just as good. Fresh ingredients, very well cooked. We finished off with a desert and coffee which was also excellent. This place is very good quality and good value, and definitely worth a detour for....I’m a fussy eater but I give this 10 out of 10.More

Date of visit: May 2023
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Reviewed 10 February 2023 via mobile

Great cafe with good coffee and great selection of cabinet food. Staff are always friendly and smiling.

Date of visit: January 2023
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Reviewed 1 December 2022

Last Friday, my wife, along with three of her friends went to Reds for lunch. My wife ordered an iced chocolate with her meal. When one of the staff brought an iced coffee to her, she pointed out that she didn't order a coffee, and...doesn't drink coffee. A friend at the table told her that she heard my wife order iced chocolate. She then took the coffee away and, what I assume was the Barista, came to the table. My wife was then told that she was wrong, and that a coffee was ordered. This person continued to deny that she got it wrong and told my wife to make sure that she listens carefully when the order is repeated back to her next time. She then sarcastically said, "well, I suppose that I will have to make you another drink then". This person had, what is described as a"loud booming voice". People from two separate tables came over to my wife as they were leaving, and told her that what they heard from this table- server was appalling. I notice that there are many other complaints about this establishment on this website, I can only assume that the owner of this establishment just doesn't care.More

Date of visit: November 2022
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Reviewed 18 October 2022

The food was delicious and very filling. Went here for a Christmas lunch with family members which was nice. Presentation of the food was stellar.

Date of visit: December 2021
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Reviewed 19 June 2022 via mobile

I was here for brunch last Saturday and witnessed a very loud and aggressive staff member berate a group of seated customers. It was very disrespectful to not only the group but others seated within their vicinity. The food was great but the dining experience...was somewhat diminished by this incident.More

Date of visit: June 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2022

Really appreciated finding a cafe open on Waitangi Monday. All the staff were pleasant, upbeat and friendly. Food was tasty and well presented.

Date of visit: February 2022
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Reviewed 30 December 2021 via mobile

A quick lunch break - cabinet food- had the tortilla and it was good and also served at good hot temperature- wife had keto quiche- found it filling- banana bread and moist muffin to top it off- good prompt service

Date of visit: December 2021
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Reviewed 18 December 2021 via mobile

The food and the service is excellent! The staff are friendly and the cafe is lovely and clean. Highly recommend this to others

Date of visit: December 2021
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Reviewed 23 September 2021

A pleasant environment with a full blackboard menu (order at the counter). Food came out quickly (it was 11.30am so not over busy). The Big Breaky was nice, only one sausage, two nicely poached eggs. The Thick Shake wasn't that thick, maybe it was just...an ordinary one without the extra stuff. The Pate dish for my wife was an adequate portion with a very tasty relish. Overall a pleasant dining experience.More

Date of visit: September 2021
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Reviewed 13 September 2021 via mobile

Great coffee and custard slice with prompt friendly service. Warm welcome and pleasant atmosphere. Seating outside also available.

Date of visit: September 2021
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Reviewed 29 May 2021 via mobile

We were to meet another couple for lunch yesterday. My wife phoned to book a table for 12.30 pm at about 9.15 am. That was no problem. But when we arrived there was no record of our booking in the diary. That really was no...problem as there were a number of empty tables. We soon realised why. On the blackboard menu there were four popular dishes that were ‘Sold out’. There was also a notice next that to the blackboard which stated that there would be a 40 minute wait for items ordered from the blackboard menu. Not great if you were on a hours lunch break from work. Fortunately there was enough choice from the cabinet food to meet our needs. So we ordered from there and our meals arrived within about 10 minutes. We thought it was quite bad form when the young man who brought our food to the table passed my meal directly across the face of my friend’s wife who was seated next to me. On a positive note our food was of good quality and the coffee okay. We stayed and talked for about two hours. No one came to ask if we were satisfied with our meals, to ask if we would like anything else or to clear the table. There did not appear to be anyone of managerial status on duty. The young staff seemed to be left on their own to run a busy cafe. I’m pretty sure I won’t be coming back.More

Date of visit: April 2021
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Questions & Answers
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dianne_boss
13 May 2016|
AnswerShow all 3 answers
Response from Peter C | Reviewed this property |
According to their website Reds Café is BYO 7 days a week. They are also fully licensed.
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REDS CAFE, Otaki - Restaurant Reviews, Phone Number & Photos

Frequently Asked Questions about Reds Cafe

Yes, Reds Cafe offers takeaway services.

Reds Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5