What a treat to show off our new property to new visitors! I'm glad to hear that you enjoyed the clean, fresh scent in our lobby, and the playful explanation from our front desk agent. But we really do back up her lighthearted comment with serious dedication to great customer service. When you have a minute, be sure to check into all the great benefits of our amazing La Quinta Returns Program...it's currently rated number one in the hospitality industry, and our Returns Members love accumulating points fast, and using them for free stays, discounts, gift cards, and more! Thanks for bringing the squeaky elevator to our attention...we took immediate action, so you'll enjoy a smooth, quiet ride to your room next time you stay with us. Be sure to come back soon, and thanks for choosing La Quinta!