Bathroom - Picture of Heaven At The Hard Rock Hotel Riviera Maya, Puerto Aventuras
Photo: Bathroom
From Review : Great resort with awful coffee of Heaven At The Hard Rock Hotel Riviera Maya
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We loved almost everything about this resort. We stayed in the adult only side. Food was great, staff was great and we had an amazing time. Very clean. The coffee was the same everywhere and awful. Also, the vacation planners are so busy trying to get you to go to a timeshare…
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Date of stay: August 2015
Response from Rodrigo D, Manager at Heaven At The Hard Rock Hotel Riviera Maya
Responded 22 Aug 2015
Dear HollyS1974, Thank you very much for sharing your experience with us. Your comments are truly appreciated. We are happy to see that you had a great time at our resort and we are grateful that you have given us the opportunity to show you first hand the Hard Rock experience. Regarding the observations you have kindly mentioned, we have passed the information to our management team to make the proper adjustments. We hope to have you back soon and show you how our experience improved since your stay. Kind Regards! Ridrigo Del Toro Operations Manager Hard Rock Hotel Riviera Maya
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